Effective communication comprises more than just an exchange of information. It usually
sounds like it should be instructive, but most cases when we communicate with others,
something goes astray. We might say one thing, the other person hears something different, and
frustration misunderstanding and conflicts ensue. This causes conflicts at school, home, and
work relations. For the majority of individual, clear and efficient communication requires
learning some essential skills. Leaning these communication skills deepens connections to
others, build trust and respect, and ensure effective problem solving and overall emotional and
social health. Effective information, therefore, should comprise of effective exchange of
information, understanding the intentions and emotions behind the information, clearly convey,
and listen in a manner that ensures full meaning of what is being communicated and making the
other person feel heard and understood (Buck, 2002) p.522-541. Non-verbal communication, on
the other hand, is a channel of communication that involves unspoken signals that are influenced
by several factors including personality, culture, and environment. The several channels through
which no-verbal communication is passed include body language, facial expression, posture,
voice tone, and gestures. Non-verbal communication contributes up to ninety-three percent of all
our communication activities contrast to what most people think. Non-verbal communication,
therefore, allows people to communicate effectively eliminating the hurdle of language and
nurture mutual understanding between people sharing a common culture, its content is at least
sixty-five percent more powerful than verbal content.
Non-verbal communication is an effective way of expressing emotions and feelings
without using words. Emotions are an essential part of our day-to-day life. We express our
feelings through them. We find them in a majority of the things we do and in communication.
Charles Darwin believed that expression of emotions by the human was universal. He stated that,
“All people in the same way express and interpret emotions in facial expressions." (Patterson and
Miles, 2018). P.13. He was right in six primary emotional expressions that included happiness,
sadness, fear, anger, surprise, and disgust. The culture in which we live in dramatically affects
the expression of emotions even though the expressions of basic emotions are universal. All nonverbal behaviors have message value. While it is possible for us to refrain from talking, it is
difficult for us to seize behaving because conducts whether deliberate or involuntary is ongoing.
It is impossi...
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