BSBDIV601
Develop and implement
diversity policy
Learner Workbook
Student Name:
Student ID:
Page |1
Table of Contents
Table of Contents ................................................................................................................................ 1
Instructions to Learner ........................................................................................................................ 6
Assessment criteria ........................................................................................................................... 10
Activity 1A ............................................................................................................................................. 14
Activity 1B ............................................................................................................................................. 15
Activity 1C ............................................................................................................................................. 16
Activity 1D ............................................................................................................................................. 17
Activity 2A ............................................................................................................................................. 18
Activity 2B-2C ........................................................................................................................................ 19
Activity 2D ............................................................................................................................................. 20
Activity 2E.............................................................................................................................................. 21
Activity 3A ............................................................................................................................................. 22
Activity 3B ............................................................................................................................................. 23
Activity 3C ............................................................................................................................................. 24
Activity 3D ............................................................................................................................................. 25
Activity 3E.............................................................................................................................................. 26
Activity 4A-4D........................................................................................................................................ 27
Section A: Skills activity ......................................................................................................................... 30
Section B: Knowledge activity (Q & A) .................................................................................................. 34
Section C: Performance activity ............................................................................................................ 38
Supplementary Oral Questions (optional) – for assessor ..................................................................... 40
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
Page |2
ASSESSMENT RECORD TOOL
Task Outcome
Assessment Tasks
Assessment Task 1: Work book tasks 1A – 4D
Satisfactory (S)
Not satisfactory (NS)
Date
Assessor
initials
Attempt 1.
Attempt 2.
Attempt 3.
Assessment Task 2: Skills activity tasks
Attempt 1.
(Section A)
Attempt 2.
Attempt 3.
Assessment Task 3: Knowledge activity tasks
Attempt 1.
(Section B)
Attempt 2.
Attempt 3.
Assessment Task 4: Performance activity task
Attempt 1.
(Section C)
Attempt 2.
Attempt 3.
The learner has been assessed in the elements and performance criteria and the evidence has been presented as:
Authentic
Valid
√ or ×
√ or ×
Final Assessment Results
Reliable
√ or ×
Current
√ or ×
Result (C/NYC)
Sufficient
√ or ×
Date
BSBDIV601: Develop and implement diversity
policy
Student name:
Assessor name:
Assessor signature:
Date:
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
Page |3
Did the Student:
Research diversity:
Yes
Analyse existing practices and information in relation to diversity
Identify potential benefits of diversity and analyse in relation to business objectives
Consult key stakeholders about their requirements for a diversity policy
Access diversity policies from similar organisations and review for relevance to own organisation
Draft policy and plan for implementation:
Draft diversity policy
Develop action plans for policy
Consult key stakeholders for feedback on draft policy and action plans
Determine relationships and links with other related policies
Revise policy for implementation
Implement diversity policy:
Explain and interpret policy to key stakeholders
Promote policy across the organisation through a range of communication channels
Identify intended and unintended impacts of policy implementation
Develop tools, benchmarks and other indicators for planning and measuring impact of policy
implementation
Monitor business activities, team plans and staff performance to ensure diversity policy is
effectively implemented
Review diversity policy:
Gather and analyse information about diversity, the policy and its implementation
Consult key stakeholders to provide feedback on the policy
Develop and approve recommendations for changes to the policy
Refine diversity policy in accordance with feedback and recommendations
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
No
Page |4
Performance Evidence
Did the student:
Yes
No
Yes
No
Analyse information about diversity from a range of internal and external sources to identify:
existing practices
potential benefits of diversity and its fit with business objectives
Develop a comprehensive diversity policy with details of an implementation strategy and how
the policy will be monitored and reviewed
Implement, evaluate and change the diversity policy based on recommendations for
improvement
Consult with relevant stakeholders during development, implementation and review of the
diversity policy and procedures
Foundation Skills
Did the student:
Reading:
identifies, analyses and evaluates complex information to determine business requirements
monitors reported information to determine efficiency of policy
Writing:
develops detailed procedural material according to organisational and legislative requirements
records and collates feedback from stakeholders
prepares factual and informative documentation to suit purpose and audience
Oral Communication:
presents information and opinions using language and non-verbal features appropriate to
audience
participates in discussions using listening and questioning to elicit the views of others and to
clarify or confirm understanding
Navigate the world of work:
works autonomously making high level decisions to achieve and improve organisational goals
develops and implements strategies that ensure organisational policies, procedures and
regulatory requirements are being met
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
Page |5
monitors and reviews the organisation’s policies, procedures and adherence to legislative
requirements in order to implement and manage change
Interact with others:
adapts personal communication style to build a positive working relationship and show respect
for the opinions, values and particular needs of others
plays a lead role in situations requiring effective collaborative skills, demonstrating high level
negotiation skills and ability to influence others
shares knowledge, information and experience openly as an integral part of the working
relationship
Get the work done:
Plans and manages activities with implications for the whole organisation
Gathers and analyses data and seeks feedback to improve plans and processes
Makes high impact decisions, analysing input from a range of sources and, where appropriate,
drawing on experience
Explores new and innovative ideas through analysis and critical thinking
Uses digital technologies to manage business operations and actively investigates new
technologies for strategic and operational purposes
Knowledge Evidence
Yes
Did the student:
Explain business operations that can be linked to diversity
Identify potential benefits of diversity to the organisation
Describe diversity within the business environment, including:
cultures
beliefs
traditions and practices
Describe contemporary theory about diversity and its potential contribution to business
advantage
Outline legislation, codes of practice and national standards as they apply to development of
diversity policy
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
No
Page |6
Instructions to Learner
Overview
Prior to commencing the assessments, your Trainer/Assessor will explain each assessment task and the
terms and conditions relating to the submission of your assessment task. Please consult with your
Trainer/Assessor if you are unsure of any questions. It is important that you understand and adhere to
the terms and conditions, and address fully each assessment task. If any assessment task is not fully
addressed, then your assessment task will be returned to you for resubmission. Your Trainer/Assessor will
remain available to support you throughout the assessment process.
Written work
Assessment tasks are used to measure your understanding and underpinning skills and knowledge of the
overall unit of competency. When undertaking any written assessment tasks, please ensure that you
address the following criteria:
➢
➢
➢
➢
➢
Address each question including any sub-points
Demonstrate that you have researched the topic thoroughly
Cover the topic in a logical, structured manner
Assessment tasks are well presented, well referenced and word processed
Your assessment tasks include your full legal name on each cover page.
Active participation
It is a condition of enrolment that you actively participate in your studies. Active participation is
completing all the assessment tasks on time.
Plagiarism
Plagiarism is taking and using someone else's thoughts, writings or inventions and representing them as
your own. Plagiarism is a serious act and may result in a learner’s exclusion from a course. When you
have any doubts about including the work of other authors in your assessment, please consult your
trainer/assessor. The following list outlines some of the activities for which a learner can be accused of
plagiarism:
➢
➢
➢
➢
Presenting any work by another individual as one's own unintentionally
Handing in assessments markedly similar to or copied from another learner
Presenting the work of another individual or group as their own work
Handing in assessments without the adequate acknowledgement of sources used, including
assessments taken totally or in part from the internet.
If it is identified that you have plagiarised within your assessment, then a meeting will be organised to
discuss this with you, and further action may be taken accordingly.
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
Page |7
Collusion
Collusion is the presentation by a learner of an assignment as their own that is, in fact, the result in whole
or in part of unauthorised collaboration with another person or persons. Collusion involves the
cooperation of two or more learners in plagiarism or other forms of academic misconduct and, as such,
both parties are subject to disciplinary action. Collusion or copying from other learners is not permitted
and will result in a “0” grade and NYC.
Assessments must be typed using document software such as (or similar to) MS Office.
Handwritten
assessments will only be accepted (with, prior written confirmation provided by the Trainer/Assessor to
confirm).
Competency outcome
There are two outcomes of assessments: S = Satisfactory and NS = Not Satisfactory (requires more
training and experience).
Once the learner has satisfactorily completed all the tasks for this module the learner will be awarded
“Competent” (C) or “Not yet Competent” (NYC) for the relevant unit of competency.
If you are deemed “Not Yet Competent” you will be provided with feedback from your assessor and will
be given another chance to resubmit your assessment task(s). If you are still deemed as “Not Yet
Competent” you will be required to re-enrol in the unit of competency.
Additional evidence
If we, at our sole discretion, determine that we require additional or alternative information/evidence in
order to determine competency, you must provide us with such information/evidence, subject to privacy
and confidentiality issues. We retain this right at any time, including after submission of your
assessments. Additional evidence could be third party reports.
Confidentiality
We will treat anything, including information about your job, workplace, employer, with strict confidence,
in accordance with the law. However, you are responsible for ensuring that you do not provide us with
anything regarding any third party including your employer, colleagues and others, that they do not
consent to the disclosure of. While we may ask you to provide information or details about aspects of
your employer and workplace, you are responsible for obtaining necessary consents and ensuring that
privacy rights and confidentiality obligations are not breached by you in supplying us with such
information.
Assessment appeals process
If you feel that you have been unfairly treated during your assessment, and you are not happy with your
assessment and/or the outcome as a result of that treatment, you have the right to lodge an appeal. You
must first discuss the issue with your trainer/assessor. If you would like to proceed further with the
request after discussions with your trainer/assessor, you need to lodge your appeal to the course
coordinator, in writing, outlining the reason(s) for the appeal.
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
Page |8
Special needs
Candidates with special needs should notify their Trainer/Assessor to request any required adjustments
as soon as possible. This will enable the Trainer/Assessor to address the identified needs immediately.
Formative Assessments
Task 1 - Learner Workbook activities.
Summative Assessments
The summative assessments are the major activities designed to assess your skills, knowledge and
performance, as required to show competency in this unit. These activities should be completed after
finishing the Learner Guide. You should complete these as stated below and as instructed by your
trainer/assessor.
Skills, knowledge and performance may be termed as:
➢ Skills – skill requirements, required skills, essential skills, foundation skills
➢ Knowledge – knowledge requirements, required knowledge, essential knowledge, knowledge
evidence
➢ Performance – evidence requirements, critical aspects of assessment, performance evidence.
Section A: Task 2 - Skills Activity
The Skills Activity is designed to be a series of demonstrative tasks that should be assessed by observation
(by the assessor or third party, depending on the circumstances).
It will demonstrate all of the skills required for this unit of competency – your assessor will provide
further instructions to you, if necessary.
Section B: Task 3 - Knowledge Activity (Q & A)
The Knowledge Activity is designed to be a verbal questionnaire where the assessor asks you a series of
questions to confirm your competency for all of the required knowledge in the unit of competency.
Section C: Task 4 - Performance Activity
The Performance Activity is designed to be a practical activity performed either in the workplace or a
simulated environment. You should demonstrate the required practical tasks for the unit of competency
and be observed by the assessor and/or third party, as applicable to the situation. If the third party is
required to observe you, you will need to make the required arrangements with them.
If necessary for the activities, you should attached completed written answers, portfolios or any evidence
of competency to this workbook.
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
Page |9
An explanation of demonstrations and observations:
Demonstration is off-the-job (classroom based tasks)
A demonstration will require:
Performing a skill or task that is asked of you
Undertaking a simulation exercise
Observation is on-the-job (work based tasks)
The observation will usually require:
Performing a work based skill or task
Interaction with colleagues and/or customers
Your Trainer/Assessor will inform you of the task they would like you to complete. The task will cover one
of the unit’s elements.
The task will take place in the training environment, depending on the task to be undertaken. Your
Trainer/Assessor will ensure you are provided with the correct equipment and/or materials to complete
the task. They will also inform you of how long you have to complete the task.
You should be able to demonstrate you can:
•
•
•
•
Analyse information about diversity from a range of internal and external sources to identify:
o existing practices
o potential benefits of diversity and the fit with business objectives
Develop a comprehensive diversity policy with details of an implementation strategy and how the
policy will be monitored and reviewed
Implement, evaluate and change the diversity policy based on recommendations for
improvements
Consult with relevant stakeholders during development, implementation and review of the
diversity policy and procedures
You should also demonstrate the following skills:
Reading
Writing
Numeracy
Get the work done
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 10
Assessment criteria
In this workbook, you will find the foundation of what is required to become competent in this unit.
Included in this document are the elements for the unit, foundation skills, assessment requirements as
well as an record assessment tool. As well as all of the areas covered here, each student must also
complete all workbook tasks, skills and knowledge tasks, and major activities, and case studies where
stated, to become competent within this unit.
NOTE – Re-assessment:
Students will have a maximum of three (3) reassessment attempts if competency is not achieved in the
first instance.
The final grade of ‘C’ for Competent or ‘NC’ for Not Competent is only given at the completion of the unit
of competency when all components or parts of the assessment are graded as ‘S’ for Satisfactory.
Unsatisfactory results are marked as NS.
Assessment Conditions:
Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent
performance of typical activities experienced in the management and leadership field of work and include
access to:
➢
➢
➢
➢
➢
Appropriate documentation and resources normally used in the workplace
Strategic, business and operational plans
Business information and data
Case studies and, where possible, real situations
Interaction with others.
If activities have been completed as part of a small group or in pairs, details of the learners involved
should be provided below:
This Task workbook has been completed by the following persons and we acknowledge that it was a fair
team effort where everyone contributed equally to the work completed. We declare that no part of this
assessment has been copied from another person’s work with the exception of where we have listed or
referenced documents or work and that no part of this assessment has been written for us by another
person.
Learner 1:
____________________________________________________________
Signed:
____________________________________________________________
Learner 2:
____________________________________________________________
Signed:
____________________________________________________________
Learner 3:
____________________________________________________________
Signed:
____________________________________________________________
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 11
Recognition of prior learning
Candidates will be able to have their previous experience or expertise recognised on request.
RPL Assessment requirements
Assessment can either be:
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Direct observation
Product-based methods e.g. reports, role plays, work samples
Portfolios – annotated and validated
Questioning
Third party evidence.
If submitting third party evidence, the Third Party Observation/Demonstration document must be
completed by the agreed third party.
Third parties can be:
➢
➢
➢
➢
➢
Supervisors
Trainers
Team members
Clients
Consumers/customers.
The third party observation must be submitted to your trainer/assessor, as directed.
The third party observation is to be used by the assessor to assist them in determining competency.
The assessment activities in this workbook assess aspects of all the elements, performance criteria, skills
and knowledge and performance requirements of the unit of competency.
To demonstrate competence in this unit you must undertake all activities in this workbook and have them
deemed satisfactory by the assessor. If you do not answer some questions or perform certain tasks, and
therefore you are deemed to be Not Yet Competent, your Trainer/Assessor may ask you supplementary
questions to determine your competence. Once you have demonstrated the required level of
performance, you will be deemed competent in this unit.
Should you still be deemed Not Yet Competent, you will have the opportunity to resubmit your
assessments or appeal the result.
As part of the assessment process, all learners must abide by any relevant assessment policies as
provided during induction.
If you feel you are not yet ready to be assessed or that this assessment is unfair, please contact your
assessor to discuss your options. You have the right to formally appeal any outcome and, if you wish to do
so, discuss this with your trainer/assessor.
Throughout this unit, you will be expected to show your competency of the elements through tasks. Your
Trainer/Assessor will have a list of tasks found in this workbook that you must complete.
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 12
ASSESSMENT COVER SHEET
Students: Please fill out this cover sheet clearly and accurately. Make sure you have kept a copy of your work.
Student Name:
Student ID:
Unit Code:
BSBDIV601
Unit Name:
Develop and implement diversity policy
Assessment Task: 1
Workbook Activity 1A-4D
Result:
Satisfactory
Not satisfactory
Reassessment needed:
Yes
No
Student Declaration :
I ____________________________________________________ declare that these tasks are my own work.
None of this work has been completed by any other person.
I have not cheated or plagiarised the work or colluded with any other student/s.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.
Date of submission: _________________
ASSESSOR FEEDBACK
Assessors: Please return this cover sheet to the student with assessment results and feedback. A copy must be
supplied to the office and kept in the student’s file with the evidence.
Feedback to student:
…………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………
Student signature: _________________________________________ Date: ______________________
Assessor’s Signature: ________________________________________Date: ______________________
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 13
This page is left blank intentionally
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 14
Activity 1A
Estimated Time
Objective
30 Minutes
To provide you with an opportunity to analyse existing practices and information in
relation to diversity.
1. Describe what the conscious practice of diversity involves:
2. Explain how would you gather information related to diversity?
3. Identify what would you compare this information to?
4. Identify the legislation that any practice should abide by?
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 15
Activity 1B
Estimated Time
Objective
20 Minutes
To provide you with an opportunity to identify potential benefits of diversity and
analyse in relation to business objectives.
1. Describe some potential benefits of a diverse workforce.
2. Describe some business objectives and explain how a more diverse workforce could help achieve
them.
3. Explain the differences between a mission statement and a vision statement.
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 16
Activity 1C
Estimated Time
Objective
20 Minutes
To provide you with an opportunity to consult key stakeholders about their
requirements for a diversity policy.
1. Identify key stakeholders within an organisation:
2. Identify the information or research stakeholders should be provided with and how should they be
consulted?
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 17
Activity 1D
Estimated Time
Objective
20 Minutes
To provide you with an opportunity to access diversity policies from similar
organisations and review for relevance to own organisation.
1. Use another organisation as a research example in relation to a diversity policy; identify the areas
that you should consider most?
2. Describe the qualities that you should be looking for in other organisations statements?
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 18
Activity 2A
Estimated Time
Objective
1 Hour
To provide you with an opportunity to draft diversity policy.
1. Identify the information that should be included in a diversity policy?
2. Evaluate an existing diversity policy, from an organisation, by considering what is or should be
contained in reference to your answer above.
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 19
Activity 2B-2C
Estimated Time
Objective
1 Hour
To provide you with an opportunity to develop action plans for policy and to consult key
stakeholders for feedback on draft policy and action plans.
1. Identify an example of an action plan for a particular area of diversity (e.g., Recruitment, sales and
distribution, training and development) and describe how it could be implemented
2. Explain how do you determine if an action plan has been successful or not?
3. Consider the following examples of potential issues in consulting with stakeholders, and address each
with a solution.
➢ You may not hold the visible leadership position with which a stakeholder normally deals, i.e. the
human resources manager
➢ The stakeholder is a major voice on cultural change impacting on diversity in their organisation
➢ You encounter stakeholders from different backgrounds and cultures with very strong but varying
views on diversity
➢ You might encounter a stakeholder who thinks things are fine as they are and is resistant to change
➢ You may have a limited budget to conduct stakeholder analysis successfully or to the extent you
see as necessary
➢ You feel isolated because you have limited internal support or resources for this policy
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 20
Activity 2D
Estimated Time
Objective
20 Minutes
To provide you with an opportunity to determine relationships and links with other
related policies.
1. Identify other relevant policies that support diversity policy?
2. Identify the qualities that you should look for in other policies to bring to your diversity policy?
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 21
Activity 2E
Estimated Time 20 Minutes
Objective
To provide you with an opportunity to revise policy for implementation.
Complete the following individually or in a group (as applicable to the specific activity and the assessment
environment):
1. Develop a step-by-step guide for revising a policy
2. When revising the above guide with other staff, identify issues that you should bear in mind?
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 22
Activity 3A
Estimated Time
Objective
20 Minutes
To provide you with an opportunity to explain and interpret policy to key stakeholders.
1. Describe the differences between explaining and interpreting within the context of stakeholder
contact?
2. Identify potential hazards of explaining policy to key stakeholders? How can you address these?
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 23
Activity 3B
Estimated Time
Objective
20 Minutes
To provide you with an opportunity to promote policy across the organisation through
a range of communication channels.
1. Identify communication channels that can be used to promote policy across an organisation?
Describe the benefits of each communication channel.
2. Identify information that you would need to include in the promotion of the policy?
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 24
Activity 3C
Estimated Time
Objective
30 Minutes
To provide you with an opportunity to identify intended and unintended impacts of
policy implementation.
1. Explain the intended and unintended impacts of policy implementation?
2. Identify the risks or consequences associated with the intended and unintended impacts of your
diversity policy implementation.
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 25
Activity 3D
Estimated Time
Objective
30 Minutes
To provide you with an opportunity to develop tools, benchmarks and other indicators
for planning and measuring impact of policy implementation.
1. Explain how you can measure the impact of policy implementation? Identify examples of how you
would measure the different targets below.
Financial measures
Customer/staff satisfaction
Recruitment and work efficiency.
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 26
Activity 3E
Estimated Time
Objective
45 Minutes
To provide you with an opportunity to monitor business activities, team plans and staff
performance to ensure diversity policy is effectively implemented.
1. Identify areas you would monitor to see if a diversity policy is being implemented correctly. Identify
the key details that would be looked at within these areas to check the implementation of diversity
policy?
2. Design a sample survey that could be used to monitor business activities, team plans and staff
performance, to ensure a diversity policy is effectively implemented.
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 27
Activity 4A-4D
Estimated Time
Objective
45 Minutes
To provide you with an opportunity to gather and analyse information about diversity,
the policy and its implementation; consult key stakeholders to provide feedback on the
policy; develop and approve recommendations for changes to the policy and; refine
diversity policy in accordance with feedback and recommendations.
1. Review an organisations diversity policy:
➢ Explain how you would analyse information about the implementation of the diversity policy?
➢ Identify key stakeholders that you would consult to provide feedback on the policy? Explain
where, how and why would you do this?
➢ Identify the steps for developing and approving recommendations for changes to the policy
➢ Explain how would you refine your diversity policy in accordance with feedback and
recommendations going forward?
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 28
ASSESSMENT COVER SHEET
Students: Please fill out this cover sheet clearly and accurately. Make sure you have kept a copy of your work.
Student Name:
Student ID:
Unit Code:
BSBDIV601
Unit Name:
Develop and implement diversity policy
Assessment Task:2
Skills activity
Result:
Satisfactory
Not satisfactory
Reassessment needed:
Yes
No
Student Declaration :
I ____________________________________________________ declare that these tasks are my own work.
None of this work has been completed by any other person.
I have not cheated or plagiarised the work or colluded with any other student/s.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.
Date of submission: _________________
ASSESSOR FEEDBACK
Assessors: Please return this cover sheet to the student with assessment results and feedback. A copy must be
supplied to the office and kept in the student’s file with the evidence.
Feedback to student:
……………………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………………
……………………………………………………………………………………………
Student signature: _________________________________________ Date: ______________________
Assessor’s Signature: ________________________________________Date: ______________________
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 29
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Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 30
Section A: Skills activity
Objective: To provide you with an opportunity to show you have the required skills for this unit.
This activity will enable you to demonstrate the following skills:
➢ Reading
o
identifies, analyses and evaluates complex information to determine business
requirements
o monitors reported information to determine efficiency of policy
➢ Writing
o
develops detailed procedural material according to organisational and legislative
requirements
o records and collates feedback from stakeholders
o prepares factual and informative documentation to suit purpose and audience
➢ Oral communication
o
presents information and opinions using language and non-verbal features appropriate to
audience
o participates in discussions using listening and questioning to elicit the views of others and
to clarify or confirm understanding
➢ Navigate the world of work
o
works autonomously making high level decisions to achieve and improve organisational
goals
o develops and implements strategies that ensure organisational policies, procedures and
regulatory requirements are being met
o monitors and reviews the organisation’s policies, procedures and adherence to legislative
requirements in order to implement and manage change
➢ Interact with others
o
adapts personal communication style to build a positive working relationship and show
respect for the opinions, values and particular needs of others
o plays a lead role in situations requiring effective collaborative skills, demonstrating high
level negotiation skills and ability to influence others
o shares knowledge, information and experience openly as an integral part of the working
relationship
➢ Get the work done
o
o
o
o
develops plans for complex, high-impact activities with strategic implications for the
organisation
gathers and analyses data and seeks feedback to improve plans and processes
makes high-impact decisions in a complex and diverse environment, using input from a
range of sources
identifies key factors that impact on decisions and their outcomes, drawing on
experience, competing priorities, and decision making strategies where appropriate
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 31
Answer the activity in as much detail as possible, considering an organisations requirements.
1. Identify three documents/sources of information you would review and analyse when determining
business diversity requirements.
2. Detail three proposals for a diversity procedure according to specific legislative requirements that
can affect an organisation.
3. Using your class mates demonstrate your ability to communicate information using language and
non-verbal features appropriate to your audience.
4. Identify three ways of improving diversity in a workplace.
5. Based on feedback, develop a plan for a new procedure that could improve the organisational
strategy on diversity.
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 32
ASSESSMENT COVER SHEET
Students: Please fill out this cover sheet clearly and accurately. Make sure you have kept a copy of your work.
Student Name:
Student ID:
Unit Code:
BSBDIV601
Unit Name:
Develop and implement diversity policy
Assessment Task:
Knowledge activity (Q & A)
Result:
Satisfactory
Not satisfactory
Reassessment needed:
Yes
No
Student Declaration :
I ____________________________________________________ declare that these tasks are my own work.
None of this work has been completed by any other person.
I have not cheated or plagiarised the work or colluded with any other student/s.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.
Date of submission: _________________
ASSESSOR FEEDBACK
Assessors: Please return this cover sheet to the student with assessment results and feedback. A copy must be
supplied to the office and kept in the student’s file with the evidence.
Feedback to student:
…………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………
Student signature: _________________________________________ Date: ______________________
Assessor’s Signature: ________________________________________Date: ______________________
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 33
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Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 34
Section B: Knowledge activity (Q & A)
Objective: To provide you with an opportunity to show you have the required knowledge for this unit.
The answers to the following questions will enable you to demonstrate your knowledge of:
➢ Explain business operations that can be linked to diversity
➢ Identify potential benefits of diversity to the organisation
➢ Describe diversity within the business environment, including:
o cultures
o beliefs
o traditions and practices
➢ Describe contemporary theory about diversity and its potential contribution to business
advantage
➢ Outline legislation, codes of practice and national standards as they apply to development of
diversity policy
Answer each question in as much detail as possible, considering your chosen organisational
requirements for each one.
1. Identify three conscious practices that a business can encourage to improve its diversity.
2. Identify three benefits of a diverse workplace.
3. Explain, in one paragraph, what is meant by diversity.
4. Explain why fostering diversity in the workplace can benefit businesses.
5. Identify five pieces of legislation that relates to diversity in the workplace.
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 35
This page is left blank intentionally
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 36
ASSESSMENT COVER SHEET
Students: Please fill out this cover sheet clearly and accurately. Make sure you have kept a copy of your work.
Student Name:
Student ID:
Unit Code:
BSBDIV601
Unit Name:
Develop and implement diversity policy
Assessment Task:
Performance activity
Result:
Satisfactory
Not satisfactory
Reassessment needed:
Yes
No
Student Declaration :
I ____________________________________________________ declare that these tasks are my own work.
None of this work has been completed by any other person.
I have not cheated or plagiarised the work or colluded with any other student/s.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.
Date of submission: _________________
ASSESSOR FEEDBACK
Assessors: Please return this cover sheet to the student with assessment results and feedback. A copy must be
supplied to the office and kept in the student’s file with the evidence.
Feedback to student:
…………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………
Student signature: _________________________________________ Date: ______________________
Assessor’s Signature: ________________________________________Date: ______________________
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 37
This page is left blank intentionally
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 38
Section C: Performance activity
Objective: To provide you with an opportunity to demonstrate the required performance elements for
this unit.
This activity will enable you to demonstrate the following performance evidence:
➢ Analyse information about diversity from a range of internal and external sources to identify:
o existing practices
o potential benefits of diversity and its fit with business objectives
➢ Develop a comprehensive diversity policy with details of an implementation strategy and how the
policy will be monitored and reviewed
➢ Implement, evaluate and change the diversity policy based on recommendations for
improvement
➢ Consult with relevant stakeholders during development, implementation and review of the
diversity policy and procedures
Answer the activity in as much detail as possible, considering your chosen organisations requirements.
1. Produce a brief (one-two page) report detailing an organisation’s diversity policy, in your own
opinion and considering the barriers to diversity explain how successful or how not successful (how
diverse the organisation) you think the organisation is in its diversity? Identify areas you think
could be used for improvement and the potential benefits of improving diversity.
2. Develop a new diversity policy for the above organisation in question 1; explain why it is needed
and how it could be implemented, monitored or reviewed. Then, provide step by step plan for the
implementation of this policy within an organisation. The policy could be a new business practice, a
new diversity mission statement, or a new method that would seek to improve diversity in the
organisation (such as introducing a quota for foreign employees, or employees who speak more
than one language, the number of females or employees who have experience working in other
cultures.)
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 39
This page is left blank intentionally
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 40
Supplementary Oral Questions (optional) – for assessor
The below table is for you to document any supplementary verbal questions you have asked the learner
to determine their competency. For example, if you are unsure of their answer to a question in the
Learner Workbook, you may choose to ask them a supplementary question to clarify their understanding
of the relevant criteria.
Learner’s name
Assessor’s name
Unit of Competence
(Code and Title)
Date of assessment
Question:
Learner answer:
Assessor judgement:
Satisfactory
Not Satisfactory
Satisfactory
Not Satisfactory
Question:
Learner answer:
Assessor judgement:
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
P a g e | 41
Question:
Learner answer:
Assessor judgement:
Satisfactory
Not Satisfactory
Satisfactory
Not Satisfactory
Satisfactory
Not Satisfactory
Question:
Learner answer:
Assessor judgement:
Question:
Learner answer:
Assessor judgement:
Clinton Institute | RTO ID: 41597 CRICOS Provider Code: 03540C
Melbourne Campus: 1101/343 Little Collins St, Melbourne VIC 3000 | Phone: 03 083940 2064
Hobart Campus: 232-242 Liverpool St, Hobart TAS 7000 | Phone: 03 06135 04390
v – Mar ‘18
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