Your Name Company: Report Year: Length: Link: Unilever 2017 185 pages www.unilever.com/Images/unilever-annual-report-and-accounts2017_tcm244-516456_en.pdf Environmental Initiatives • [2 or 3 with short description and outcomes] GreenHouse Gas Increase Since 2010 they have increased greenhouse gases in their products life cycles around an average of 9% per year. They expect halve greenhouse gas to impact their products by 2030. They have reached their 2020 goal to reduce emissions from energy used at their manufacturing plants to be below 47% despite having an increase in the volume of products made. So far reducing greenhouse gas from washing clothes through product reformulation, reduction in refrigeration, and decrease employee travel. Water Reduction Unilever has reduced the amount of water used with consumer products on average is around 2% each year since 2010. By 2020 it is expected that 39% reduction in water abstraction per ton in global manufacturing will be below 2008 levels even with despite high volumes. So far the use of water has been reduced within laundry products. .Waste Reduction Consumer waste Disposal has decreased around 29% since 2010. Waste disposal has been reduced in manufacturing by 98%, which was originally expected to be reach by 2020. Currently waste in manufacturing is happening using zero nonhazardous waste to send to landfill. • • Social Initiatives [2 or 3 with short description and outcomes] • • • Fairness In The Workplace People are treated all kinds of ways in different working environments, however it is Unilever's goal to increase fairness in the workplace by 55% by 2020. So far they have created a framework for fair employee compensation. There has been improvement in employees' health and nutrition. The plan is to eventually implement UN guiding Principles on Business and Human right. Workplace injuries and accidents are a huge concern and Unilever is making improvements reduce this by its target date. Opportunities For Women Unilever operates in 190 countries and not all provide opportunities that can benefit women. to fight this, Unilever plans to empower 5 million. They will do this by building a gender-balanced organization that focuses on management. These women will have access to training and learn new skills. Unilever will also promote safety for women in their communities where they operate. Inclusive Business Unilever understands the importance of supporting the communities. Unilever plans to improve agricultural practices or increase the incomes for 716,000 farmers and 1.6 million small scale retailers. Unilever also plans to increase the participation of young entrepreneurs within their value chain. Supply Chain Initiatives • 5S: Smart Programme [2 or 3 with short It is implemented to drive cost savings across all categories within description and the business. Its designed to examine the entire business outcomes] throughout its value chain. Through this Unilever is able to drive saving by smart buying, smart sourcing and smart product portfolio. • Eradication of forced labour Unilever has been raising awareness to suppliers and providing training events. Also, they have made continued improvements on the removal of worker recruitment fees through the Leadership Group for Responsible Recruitment and Consumer Goods Forum. To promote fairness in the workplace Unilever has pledge to not let any employee make less than the minimum wage • Sustainable Agricultural Code (SAC) Unilever launched SAC as a response to climate change. This revised version will allow Unilever to focus on Climate smart agriculture. Through this they will look at crops and countries of origins to focus on climate smart agriculture. Also, Unilever is looking to eliminate deforestation associated with palm oil production by investing up to 25 million between 2018 and 2022 to support sustainable commodity projects. Other Voices [What do others Have to say about the co.? Corroborate report? Contradict report?] Please embed links to sources. • Unilever appears to have received positive response from various resources for implementing is Unilever sustainable living plan (USLP). Thorough planning by Unilever is directly associated with the great feedback they have received. Forbes mentions Unilever as a company striving to see climate and energy change. It's one of the few companies using its voice to make a real change, while many other companies stay silence. According to MarketWatch, Unilever USA is one of the best companies for dads with paid leave for new parents, flexible schedules, and agile work arrangements. Reference: www.forbes.com/sites/edfenergyexchange/2018/11/15/3-reasonswhy-apple-danone-mars-nestle-and-unilever-just-stood-up-forstrong-climate-policy/#70be00e45c9d www.marketwatch.com/press-release/unilever-named-one-of-thebest-companies-for-dads-by-working-mother-2018-11-13 Personal Reactions? [to the report? Surprises? It seems as if for years people have been talking about climate change and environmental sustainability. Although many companies have made minimum changes to support the environment, Unilever has taken this issue very seriously. I was very surprised during my Other voices?] research of Unilever because due to how much people this company reaches with its products. Although Unilever is an European based company, there are many products that are used right here in the United States. What surprised me the most was Unilever's commitment to not just environmental sustainability, but there commitment to being ethical and being socially responsible. Providing skills and training to help empower woman on a global scale is revolutionary. The Unilever Sustainability plan (USLP) won't just change the environment, but also those living in them. The effects of this plan will bring a positive impact to the people. More jobs and fair pay will be a huge part of this change. Image 1 Error! Filename not specified. Image 2 Error! Filename not specified. Image 3 Error! Filename not specified. Your Name Company: Report Year: Length: Link: Starbucks 2017 24 https://news.starbucks.com/uploads/documents/Starbucks_Social_Impact_Report_20 17.pdf Environment • al Initiatives [2 or 3 with short description and outcomes] Sustainable Coffee goals: Starbucks is one of the founding members of the Sustainable Coffee Challenge, a diverse industry coalition led by Conservation International with the call to action of making coffee the world’s first sustainable agricultural product. In 2017, the Sustainable Coffee Challenge launched its first four action networks to coordinate industry action and investment, including an effort to replace aging trees. More than 21 million trees have been donated to coffee farmers since 2015, to replace trees that are declining in productivity due to age and disease, such as coffee leaf rust. Greener Retail goals: Starbucks is proud to have built more than 1,500 LEED (Leadership in Energy and Environmental Design) certified stores in 20 countries including all 50 U.S. states and Puerto Rico. They are the largest builder of green stores in their sector and their stores account for 20 percent of the LEED - certified retail projects globally. Since 1987, they have offered a discount to their customers who bring in a reusable cup and they were one of the early pioneers of the cup sleeve to eliminate double-cupping. They have been on the forefront of new materials, becoming the first to include post-consumer fiber in our hot cups in 2006, and introducing a more recyclable cup lid in 2017. They have also led the industry in advocating for increased recycling infrastructure to enable our cups to be recycled in more communities. While their cups can be recycled in many • • Social • Initiatives [2 or 3 with short description and outcomes] • • Supply Chain • Initiatives [2 or 3 with short description and outcomes] • communities today, they are working with local governments and stakeholders to increase their acceptance in recycling systems. Investing in Green Power: They have invested in renewable energy since 2005, steadily increasing their purchases of renewable energy certificates until they achieved their goal of obtaining 100 percent of the electricity powering global company-operated stores from renewable sources in 2015. They continue to use their scale to drive innovation across the renewable energy sector. Starbucks is taking the next step with direct investments in new geographically relevant renewable energy projects. In North Carolina, they have invested in a solar farm, which delivers enough clean energy to power more than 600 Starbucks stores. Making College a Reality: Starbucks helps partners achieve a college degree through the Starbucks College Achievement Plan, a groundbreaking effort in partnership with Arizona State University. They are also lowering barriers to college with efforts such as Pathways to Admission, a program that provides partners the ability to work toward admission tuition-free. More than 1,000 partners have diplomas in hand and more than 9,000 are working toward their degree. Welcoming Refugees: To create opportunity for all and to invest in the people who are a part of the communities where Starbucks do business, Starbucks is leading a global effort during the next five years to welcome and employ 10,000 refugees by 2022, including 2,500 refugees in Western Europe and 1,000 refugees in Canada. In the U.S., their efforts include a focus on hiring interpreters, personnel and their families who served alongside U.S. troops overseas to champion their talent, experience and resilience. Promoting Pay Equity: Starbucks is dedicated to achieving and maintaining 100 percent pay equity for women and men and people of all races performing similar work. In 2017, women and men who perform similar work in the United States were paid within 99.7 percent of each other. In March 2018, Starbucks announced that they reached 100 percent pay equity in the U.S., with a goal of achieving and maintaining 100 percent gender pay equity for all partners in company-operated markets. In support of that goal, they are committed to the principles of equal footing, transparency and accountability in their approach to compensation. Supporting Coffee, Tea, and Cocoa communities: Since 2005, The Starbucks Foundation has awarded origin grants to support farming families in coffee- and tea- growing communities totaling over $21 million. Starbucks invested money to help improve access to water, promote women’s leadership through savings groups, and increase food security. The Starbucks Foundation will continue to invest in coffee-, tea- and cocoa growing communities with a focus on empowering women and families with a goal of reaching 250,000 women and families by 2025. Supply chain diversity and Inclusion: The Starbucks Supplier Diversity and Inclusion Program strengthens their supply chain and serves as a critical component of their commitment to ethically source their products. Their program focuses on developing business relationships with companies that are at least 51 percent owned and operated by a minority, woman, LGBTQ, veteran, person with a disability. Since reporting their purchases with diverse suppliers in 2000, Starbucks have spent a cumulative $6 billion with diverse suppliers. They have also increased from a yearly spend of $38 million to more than $600 million annually. This accounts for approximately nine percent of their total spend in the U.S. and Canada. Starbucks have set year over-year growth targets with an ultimate goal of achieving 15 percent of spend with diverse suppliers. Other Voices • [What do others Have to say about the co.? Corroborate report? Contradict report?] According to Brenna Houck, the current Starbucks paper cups are coated with a thin lining to prevent leaks, making them more challenging to recycle because the plastic isn’t easily separated from the paper. As a result, not every city has the proper infrastructure in place to process the cups (New York, Seattle, and Washington, DC are among the cities that do), and many end up a landfill. The issue is compounded by the fact that Starbucks leases space for many of its retail locations, where landlords determine what types of waste collection and recycling is provided to tenants. The coffee company is taking advantage of the public’s false confidence in their responsible actions. They are actively encouraging the Please embed misunderstanding, with claims and statements on their websites. links to https://www.eater.com/2018/3/28/17172556/starbucks-cup-waste-sustainablesources. compost-recyclable https://www.sustainablebrands.com/news_and_views/behavior_change/hannah _furlong/criticism_over_coffee_cup_waste_leads_starbucks_discou Personal Reactions? [to the report? Surprises? Other voices?] It cannot be denied that Starbucks is one of the leading companies in sustainability. When researching about the company, I was amazed of how much efforts the company put to build their brand image as an environmental and social company. They invested a huge amount of money to encourage farmers with eco-friendly and healthy supplies of coffee and tea. Moreover, they are trying their best to achieve their goal of greener retail stores by using recycle materials in stores and reusable cups for customers. They also support the community by many different social program including college pay, veteran hiring and refugees helps. However, promoting their paper cups as a solution for environmental impacts is not appropriate. They will need to spend more money and resources to find a way to increase customer's awareness, not by taking advantage of customers' false confidence in their responsible actions. Image 1 Error! Filename not specified. Image 2 Error! Filename not specified. Image 3 Error! Filename not specified. Your Name Company: Report Year: Length: Link: Starbucks 2017 24 pages https://globalassets.starbucks.com/assets/8c1f8c07efde407e9d48bfaf5 18c0b45.pdf Environmental Initiati ves [2 or 3 with short description and outcomes] • Greener Stores: Starbucks is developing a new global store verification program to enhance innovation, sustainability, and efficiency of their store operation. More specifically, this program will set the performance standard for green energy, water efficiency, and waste management. By 2025, there will be 10,000 greener retail stores all over the world • Greener Cups and Packaging: To-go cup and single-use packaging is the main reason for plastic waste in the ocean. Therefore, since 1987, customers bringing their own cups will get a discount at Starbucks. Moreover, Starbucks is the pioneer of increasing recycling infrastructure and enabling their cups to be recycled. The NextGen Cup Challenge with a budget of $10 million is the first step to bring a solution allowing coffee cups to be composted or can be recycled as another cup, napkin or anything that can use recycled material. This challenge with hope to provide sustainable material, invite various industry participation in the development of recycling cups around the world, and identify a global solution for plastic waste. • Green Power: Starbucks achieved their goal of obtaining 100% of the electricity powering company-operated stores from renewable sources in 2015. Moreover, Starbucks invested in renewable energy projects such as solar farm in North Carolina, or wind power in Washington. Social Initiatives [2 or 3 with short description and outcomes] • Making College a reality: Starbucks collaborates with Arizona State University to help their employees earn a Bachelor Degree through an online program with lower or even free tuition fees. This best suits busy full-time workers with kids who cannot attend physical classes. More than 1000 employees have their diplomas, and more than 9000 employees are working toward their degrees. • Promoting pay equity: Starbucks ensures wage equality between women and men of all races performing the same duties. In 2018, Starbucks reached 100% percent pay equity in the US and aimed for 100% equal gender pay for company-operated stores all over the world. In order to achieve that goal, Starbucks tried their best by disclosing pay range to jobs candidate, paying newly promoted employees what they deserve rather than typical standard wages for similar jobs, • Donating ready-to-eat meals: Starbucks donates their unsold food to the community they serve. In the first year of the program, 1700 stores donated food every night, and 100% of unsold foods will be donated by US company-owned stores by 2020. They also provide local food banks with foods, water, coffee, and snacks. Supply Chain Initiatives • Supporting Coffee, tea and cocoa communities: The Starbuck Foundation has donated $21 million to support coffee and tea farming [2 or 3 with short description and outcomes] families. On National Coffee Day 2017, it announced a $500,000 grant to improve access to water, promote women leadership, and increase food security. • An open-source approach: There are 2 million farmers growing coffee for Starbucks’s supply chain every day, so the Farmer Support Center helps those farmers access latest findings from agronomists such as soil management techniques or new varietals of diseaseresistant trees. Moreover, Starbucks also assists the transitioning farmers from growing coca to coffee in Columbia, which stabilizes coffee raw material and reduces possible risks in material transportation compared to China. • Donating healthy coffee trees: The quality of coffee depends mostly on healthy coffee tree. Therefore, more than 21 million trees were donated to coffee farmers to replace low productivity trees due to age and disease. Starbucks promised to provide 100 million climateresilient coffee trees to farmers by 2025. According to U.S. Newswire, the Starbucks’s 2018 annual shareholder meeting in March 21st, it asked their shareholders to vote “NO” on a sustainability proposal from a global campaign called “Starbucks: Break Free From Plastic”. This proposal asked Starbucks to take responsibility for their contribution of growing plastic pollution by making more efforts toward sustainable packaging. The article also mentioned in 2008, Starbucks pledged to make Please embed links to 100%recyclable paper cups and sell 25% drinks in reusable up by 2015 ("Global Campaign Challenges Starbucks…”). However, it is 2018 now sources. and Starbucks has failed to produce 100% recyclable paper cups, and only 1% of drinks are sold in reusable cups. Starbucks produced more than 4 billion paper cups each year, most of which would end up in the trash because their plastic lining makes them unrecyclable in most places. Moreover, Starbucks cups, lids, and straw took a visible portion of plastic pollution, which will break down into smaller pieces and affect marine animals. https://www.prnewswire.com/news-releases/global-campaignchallenges-starbucks-to-keep-its-promise-to-curb-plastic-pollutioncreate-100-recyclable-cup-300608539.html Other Voices [What do others Have to say about the co.? Corroborate report? Contradict report?] Personal Reactions? [to the report? Surprises? Other voices?] At first, I thought Starbucks has a social responsibility for the community they serve, and they take care of their stakeholders: suppliers, employees, and customers. They provide support to coffee farmers, help their employees achieve higher education, and reduce pollution by using green energy and producing greener cups. However, after reading the article criticizing Starbucks for voting “No” on a sustainability proposal, I thought Starbucks is making promises they can not keep regarding green packaging. Producing 100% recyclable cups with affordable prices seems to be a challenge for Starbucks at this moment, but it needs to be solved as soon as possible. Although they made efforts to reduce their plastic waste by expanding strawless lids and achieving a greener cup by 2022, it was still not enough for current urgent environmental issue. By 2050, there will be more plastic in the ocean than fish by weight, this is a serious warning for all type of industry. If they don’t act fast, it will be too late to prevent catastrophic pollution. Image 1 Error! Filename not specified. Image 2 Error! Filename not specified. Image 3 Error! Filename not specified. Your Name James Yonemura Company: Report Year: Length: Link: Coca-Cola 2017 21 pgs https://www.cocacolacompany.com/content/dam/journey/us/en/private/fileassets/pdf/2018 /2017-Sustainability-Report-The-Coca-Cola-Company.pdf Links in bottom are for double reference, all of these are in the Sustainability Report- with follow up links! Environmental Initiativ • es [2 or 3 with short description and outcomes] Waste Reduction Coca-Cola is striving to help solve with the world's packaging/bottle usage problem by setting a goal to help collect/recycle a bottle or can for each one they sell by 2030. The main goal is a new packaging verson for a world without waste, which coca-cola plans to back that goal with a multi year investment that includes ongoing work to make all packaging 100% recyclable globally by 2025. As much as they can, they want to recycle all bottle/can products and try to match it with how much they make. To make all products recyclable by 2025 is a goal that is definitely obtainable. https://www.coca-colacompany.com/stories/2017-packaging • Improvement of Water Usage Coca-Cola is setting out to improve water usage by conserving water for communities, nature and agriculture by returning over 150% of water to the nature and communities, and improving water efficiency by 18% , with the goal being 25% by 2020. The way they improve water usage is by not wasting water simply, and making sure all unused water doesn’t go to waste and making sure to return the water to the community! https://www.coca-colacompany.com/stories/2017-water Social Initiatives [2 or 3 with short description and outcomes] • Women's Economic Empowerment Coca-Cola partners with the UK department for international Development to support the educating Nigerian Girls in New Enterprises program, which is a program meant to help women understand education in business and how to start your own business. This program also helps with entrepreneurship training, and helps women get on their feet to become great businesswomen! Coca-cola has helped invest 7 million euros (roughly 8 million dollars) in this program along with the UK department. http://www.coca-colacompany.com/stories/2017-5by20 • Human Rights, Inclusion and Diversity With coca-cola, there main focus with human rights is ingrained in their culture, by conducting workshops with human rights in 4 different continents, including more than 180 experts within the human rights industry to help identify the risks. Also, in 2017, coca-cola provided 29 human/workplace rights training programs for their bottlers, suppliers, and auditors. The overall representation of female talent in cocacola is 47.2%, in which women have represented 44.5% at the midlevel leadership positions and 32.2 % in the senior level leadership position. https://www.coca-colacompany.com/stories/2017-HWR Supply Chain Initiatives [2 or 3 with short description and outcomes] • Giving Back For the past 100 years, Coca-Cola has partnered with Red-Cross with supporting blood drives, disaster relief, etc. Coca-Cola has made contributions by supporting Red Cross Financially, making beverage donations, and having employee volunteerism at Red-Cross. Because of this, many people have benefitted from Red Cross all over America, especially with the disaster relief fund. For example, Coca-Cola donated dasani waters and helped Red Cross financially with the disaster relief of Hurricane Harvey, Irma, Katrina, the California Wildfires, etc. https://www.coca-colacompany.com/stories/2017-giving-back • India Agroecosystem Coca-Cola India is striving to invest 1.7 billion dollars in country's agricultural system over the next 5 years, benefitting more than 200,000 fruit farmers. This investment will change Coca-cola's entire juice supply chain, from grove to glass. According to the report, close to 800 million dollars will fund procurement of processed fruit pulp and fruit concentrate for coca-cola India's growing portfolio of juice and juice drinks/sparkling drinks with juice ingredients. The main reason for this change is, Coca-Cola wants to double farmer's incomes in India by 2022 by creating a circular economy of sustainable agriculture by using a variety of Indian fruits in its beverages! https://www.coca-colacompany.com/stories/coca-cola-india-andpartners-to-invest--1-7-billion-in-countrys-?utm_source=annual- review2017.com&utm_medium=referral&utm_campaign=Annual_Report Other Voices • [What do others Have to say about the co.? Corroborate report? Contradict report?] Please embed links to sources. • • In a recent article on I news (brittish newspaper company), the article discussed on how Coca-Cola, Mars, Unilever and H&M signed up to major plastic waste campaign, in which it is a campaign to end plastic waste. By doing this, Coca-Cola is making a pledge to make all of their plastic products 100% recyclable by 2025, and making sure their plastic doesn't hurt the environment, especially the ocean. Also, there was an article written in 2017 by the same person/same newspaper in regards to how coca-cola is selling 3,500 environmentally damaging plastic bottles every second. I just thought it was interesting to see how this person talks about coca-cola on how they create bad products for the environment, yet the year after he is talking about how coca-cola is striving to help the environment. https://inews.co.uk/news/environment/always-coca-cola-fizzy-drinksgiants-shocking-impact-oceans/ https://inews.co.uk/news/environment/coca-cola-mars-unilever-andhm-sign-up-to-major-plastic-waste-campaign/ Personal Reactions? [to the report? Surprises? Other voices?] I feel that I didn’t really understand how much these companies have a huge impact on the environment and in the world until I read the articles on starbucks, coca-cola, etc. With Coca-Cola striving to help the enviornment in different ways, this creates a huge impact on the envionment. By doing this, this helps create a more sustainable world, especially in the oceans. Coming from Hawaii, reading these articles made me more happy in a sense, mainly because now more and more companies are doing things to help the environment. In Hawaii, there is a huge problem in regards to pollution at the beaches. There are so much plastic/waste in the waters, it makes the sea creatures all sick and eventually kills them. I was part of a group called Sustainable Coastlines in Hawaii, in which we strive to help clean up beaches all around Hawaii. Being from this group and seeing how big corporations are doing things to help the environment in order to help stop pollution is a thing that brings joy to my face. Image 1 Error! Filename not specified. Image 2 Error! Filename not specified. Image 3 Error! Filename not specified. MBA 5230 | Sustainability in Operations & Supply Chain Report Your Name: Badr Alabdan (Abdan) General Motors 2016 Company: 170 pages (1 link) Report Year: http://www.gmsustainability.com/_pdf/downloads/GM_2016_SR.pdf st Length: https://www.cnbc.com/2014/05/16/the-corporate-culture-behind-the-scenes-atLink: general-motors.html http://www.baltimoresun.com/business/bs-bz-frosh-general-motors-20171019story.html https://www.ups-scs.com/solutions/case_studies/cs_gm.pdf Climate change General Motors is leading in the use of the modern technology to analyze and respond to climate change. The company has undertaken different initiatives meant for enhancing the lives of people. In 2016, the company achieved its 2020 commitment of increasing the generation of clean energy. General Motors has set up over 300 facilities in 59 countries to improve the generation of clean energy. In the same year, General Motors increased the number of landfills-free sites to enhance waste management. The company continues to increase its landfill-free operations with a view to achieving zero-waste objective. Efficient waste management increases the firm’s ability to maximize profits as well as achieving its CSR (corporate social responsibility) goals. Another example of the company’s initiative toward effective waste management is the recent establishment of water-bottle recycling in Michigan. In 2016, General Motors Environmental collected over § used bottles and recycled them through collaboration with the Initiatives local communities. General Motors Corporation has generated more than $ 1 [2 or 3 with short description and billion from the recycling of waste products in recent years. The money outcomes] generated is reinvested in business, which includes the development of new technologies and fuel-efficient vehicles. Manufacturing: General Motors Corporation has constantly adopted new technologies to increase the efficiency of energy use. The company has engaged its employees in carrying out research that aims at increasing energy efficiency in its vehicles. In 2016, the company managed to avoid emission of 228k metric tons of carbon. The company earned Energy Star Awards for environmental leadership from EPA (Environmental Protection Authority). The ability of the company to reduce energy use promotes its profit-generation capacity and enables it to invest in key areas of social responsibility. Additionally, the reduction of energy use increases the demand for the company’s products and services due to fuel efficiency and good corporate reputation. Social Initiatives [2 or 3 with short description and outcomes] Inclusion and diversity: General Motors Corporation is a multinational organization. Hence, it hires a diverse labor force across the globe. Employees have varied social needs that must be addressed differently by their employer. Employee diversity takes various dimensions such as religious beliefs, gender, ethnic background, cultural affiliation, and disability status. The company has adopted policies to ensure that the diverse needs of the employees are adequately met. The company has an efficient management system that adopts new managerial techniques to address the challenges of employee diversity. Diverse workforce has enabled the company to achieve an important milestone in terms of implementing business decisions that have been evaluated through different opinions of the employees. When it comes to the sustainability of the workforce, General Motors Corporation has invested in both the current and the future employees. From the dealer showroom and boardroom, the company has built a diverse and dynamic team that shares interests in addressing its main challenges. Employee training is another social initiative that General Motors Corporation has adopted. In 2016, the company introduced a new 12-week internship program for experienced technical professionals, particularly women who would want to re-launch their careers after their service in the company. General Motors Corporation is determined to empowering the youths, women, and people with disabilities, who are often perceived as less privileged when it comes to access to training to job opportunities. The company leadership understands that the most efficient way of acquiring effective leaders is through leadership development. Therefore, leaders have developed a leadership development program that seeks to prepare the employees for leadership opportunities in the company and outside. In 2016, almost 3000 employees participated in a training program that General Motors Corporation had developed with a view to educating its employees. Creation of new employment opportunities: The company has engaged in various activities meant to create opportunities for new employees. For example, the adoption of new technologies to improve the quality of products and service contributes to the ability of the firm to hire new employees. General Motors Corporation has continued to increase the number of employees by establishing new branches in various locations as well as increasing the number of business activities. Protection of employees’ rights: The company has a well-developed code of ethics and organizational strategies that ensure that the rights of the employees are preserved. The management of the company ensures that employees work under protected and favorable working conditions, there is no child labor, no hiring discrimination, and employees are compensated for excess working hours and when injured at workplaces. Community services: General Motors Corporation engages its employees in the delivery of community services. The company has partnered with various organizations to provide community services with an objective of promoting social welfare. In 2016, over 4,000 employees donated their services to 200 community-based projects in the US. Additionally, over 12,000 employees donated about 110,000 hours to more than 600 community projects with more than 140 non-governmental organizations. The extension of the company’s services to the community has promoted the reputation of the company as well as customer support. General Motors Corporation adopts different supply chain management strategies to improve the efficiency of service delivery. The company operates in a highly competitive industry. Therefore, it has continuously sought to enhance its service delivery. The company engineers and managers collaborate in developing effective solutions to most of its logistics problems. General Motors Corporation develops an extensive supply chain network to ensure that all its global customers Supply Chain are efficiently served with its products and services. The company has about Initiatives 9,000 dealers in the US and Canada and it has continued to improve the [2 or 3 with short description and flexibility, responsiveness, and geographical reach of its distribution network. outcomes] UPS Supply Chain Solutions were adopted to help in the simplification of the process of moving products and services along its supply chain. UPS Supply Chain Solutions offer General Motors Corporation material recovery solutions that contribute to the overall high performance of the supply chain network of the company. The company has an extensive distribution network that spans over 21,000 businesses across the world. The supply chain network is built on strong and transparent relationships among all dealers along the supply chain network. Other Voices [What do others have to say about the company? Corroborate? Contradict?] Stakeholders have expressed their concerns and impressions about the company through blog posts, social media, and personal interviews. Most of the individuals who have expressed their impressions have interacted with the firm in different ways. Some of the expressions that have been made about the company relate to the distresses that have accompanied the use of the company’s products. However, the company has not provided information relating to these allegations in its sustainability report to avoid damaging its public image. For example, the new CEO, Mary Barra, testified before the Congress to give an account of a flaw in design that led to the deaths of more than 10 people. The members of the committee were attempting to uncover the flaw in the company, which could have led to the purchase of some parts, or materials that did not meet the standards. “Why in the world would a company with the stellar reputation of General Motors Corporation purchase a part that did not meet its own specifications?” This question was asked to the CEO during the interview. Another claim that has been made relates to the suitability of the products. An article posted on The Baltimore Sun describes how the attorneys of the company in various states resolved claims that the company had concealed ignition-switch defects. It was argued that the company’s defective ignition switches were putting its customers at risk. Some of the stakeholders claimed that the company delayed notifying its customers after it identified the defect, thereby jeopardizing their safety. However, much has been said about the good corporate culture that GM has adopted. Personal Reaction [New perspectives? Any surprises? To other voices?] After analyzing different views regarding the sustainability of the company in regards to different aspects such as customer service, rights of the employees, and environmental sustainability, General Motors Corporation has achieved a significant milestone in social responsibility. Some customers have not been satisfied with some of the services that General Motors Corporation due to negative experiences with its services. However, such reactions are expected because customers do not expect to identify any defect in the products they purchase. The company has strived to improve its corporate social responsibility strategies despite a few cases of defective parts. The effort that General Motors Corporation has devoted towards environmental protection indicates its capacity to remain as the global leader in social responsibilities and environmental protection. Image 1 Image 2 Image 3 MBA 5230 | Sustainability in Operations & Supply Chain Report Your Name: Miguel Aurich Company: Report Year: Length: Link: The Boeing Company 2017 http://www.boeing.com/resources/boeingdotcom/principles/environment/pdf/2017_environment_re port.pdf Air Quality Emissions – Aircraft design is primary initiative with new aircraft design consisting of lighter composite materials paired with the use of bio-fuels and highly efficient, clean engines. Fuel Dashboard system involves collaboration between Boeing and the airline to maximize the efficiency of fuel Environmental requirement planning. Initiatives [2 or 3 with short Energy Consumption – Use of solar and wind-powered energy systems to reduce description and manufacturing facility emissions and energy use. While aircraft production has outcomes] increased, energy consumption has decreased by 5.9%. Water Conservation – switching to filtered water stations instead of bottled water. Some sites are irrigating with the use of re-purposed water saving as much as 25 million gallons of water at a California site. Supplier - Conflict over Raw Materials: Boeing insists that its suppliers comply with set regulations to protect communities from harsh and unsafe conditions in Social Initiatives mining raw resources like tin, tantalum, tungsten, and gold as these are widely [2 or 3 with short used in the production of aircraft systems. description and outcomes] Supplier - Human Rights Concerns: Human trafficking and the use of child labor is a concern and Boeing insists its suppliers comply with regulations in order to do business with Boeing. Hazardous Waste Reduction – reducing the amount of paint used on parts and Supply Chain recycling oils used in equipment. Initiatives [2 or 3 with short Waste Reduction - Use of reusable containers and elimination of containers description and outcomes] altogether for some components received by suppliers. This eliminates shipping costs and waste largely. Other Voices [What do others have to say about the company? Corroborate? Contradict?] Personal Reaction [New perspectives? Any surprises? To other voices?] Overall, the consensus is that Boeing has initiatives in place to effectively address all of the environmental issues that are currently posing a risk to the environment and affected communities. The Aviation Today reference even goes as far as sharing information that was not found elsewhere stating that the ecoDemonstrator, the Boeing aircraft used for flight test with biofuels was designed highly recyclable to reduce waste at the end of its life-cycle. Reference: https://www.trucost.com/trucost-blog/boeing-environmental-performance-pay-off/ http://www.aviationtoday.com/2017/09/21/biofuels-3d-printing-aviation-going-green/ There are a few of these environmental concerns that I knew were an issue and are normally shared on the news as awareness has increased in regards to climate change and air quality. I wasn’t oriented as to the diversity of Boeing’s initiatives and accomplishments prior to reading this. Compiling this document helps depict how much is invested in Operational Sustainability and mitigation of environmental impact. I was surprised that the engagement in improving efficiency and mitigating environmental concerns has even broken barriers where Boeing and its primary competitor, Airbus, have collaborated to improve air traffic efficiency. I think with the intense Airbus competition and the significant cost for a company the size of Boeing, it is extremely important to stay ahead of the game with these initiatives and exercise cost avoidance. Reference: http://www.airbus.com/newsroom/press-releases/en/2008/04/boeing-and-airbus-join-forces-toimprove-aviation-apos-s-environmental-performance.html Image 1 Image 2 Image 3 (optional) MBA 5230 | Sustainability in Operations & Supply Chain Report Your Name: Hua (Anna) Bai Google Company: 2017 Progress Update (The first link) Report Year: 55 pages Length: https://environment.google/ Link: https://www.google.com/about/responsible-manufacturing.html Climate change: 1. Carbon footprint: In 2016, Google’s gross GHG emissions were 2.9 million metric tons of carbon dioxide equivalent (tCO2e), but because of its renewable energy and carbon offset programs, Google’s net operational carbon emissions were zero. Over the past five years, Google’s carbon intensity per revenue and carbon intensity per full-time equivalent employee both decreased by 55%, and its carbon intensity for electricity used at our data centers dropped by 59%. By November, Google had signed a cumulative total of 20 PPAs for more than 2.6 GW of renewable energy. Google’s landfill gas project has eliminated half a million metric tons of carbon dioxide equivalent, generating more than half a million carbon offsets. • Resources: 1. Landfill & waste: Six of our operating data centers have achieved 100% Environmental landfill diversion, and one of these has also reached Zero Waste to Landfill. Initiatives In 2016, Google diverted 86% of waste from global data center operations [2 or 3 with short away from landfills. In 2016, Google avoided more than 700,000 kilograms description and (1.5 million pounds) of food waste in cafés globally by tracking pre-consumer outcomes] food waste and using this data to inform future production levels. 2. Water: From 2013 to 2016, Google reduced potable liters of water used per Googler by 40% at our Bay Area headquarters. 3. Reuse & recycling: In 2016, 36% of the servers Google deployed were remanufactured machines. In 2016, 22% of the components we used for machine upgrades in our data centers were refurbished inventory. 4. Energy: On average, a Google data center uses 50% less energy than a typical data center. Google is the world’s largest corporate purchaser of renewable energy. We’ve signed 20 agreements to purchase a total of 2.6 GW of renewable energy—generating emissions savings equivalent to taking more than 1.2 million cars off the road. Since 2010, we’ve committed to invest nearly $2.5 billion in renewable energy projects with a total combined capacity of 3.7 GW. • Responsible Supply Chain Program: involves Google employees and workers employed by over 400 Google’s suppliers in more than 20 countries. 1. Supplier Code of Conduct Google is committed to treating them with dignity and respect as understood Social Initiatives by the international community. [2 or 3 with short In 2016, Google began supporting Pact’s work to reduce child mining in the description and tin and cobalt industries in the DRC by addressing root causes and providing outcomes] other options for families. Google asked suppliers to maintain safe and healthy workplaces and to implement OHSAS 18001 or an equivalent management system to identify and resolve related issues. 2. Supplier assessments Google gauge to how close suppliers are to meeting its standards, identify potential risks, and address concerns. Google conducted 130 audits involving 94 suppliers in 12 countries, audited factories representing 36 different types of suppliers, and interviewed approximately 3,500 workers face-to-face, and 890 workers participated in tablet-based surveys. Google created a Sustainability Worker Survey Initiative to promote even greater transparency. Google Completed 70% of Corrective Action Plans (CAPs). 30% are on track for completion. 3. Capability building Google offered programs that enable our suppliers to develop stronger social and environmental capabilities. As part of our broad-based efforts to combat modern slavery, we joined with several other information and communications technology companies in 2016 to co-host six anti-forced-labor workshops in Malaysia, Singapore, and Taiwan. Other Voices [What do others have to say about the company? Corroborate? Contradict?] In 2017 corporate reputation study from Fortune, Google landed in the fifth spot with a score of 78.22 (Fortune). The Reputation Institute put Google at the top of its Global Corporate Social Responsibility Rep Trak rankings in 2015. (U.S.News) With a score of 75.4, Google is about 2 points ahead of the runner-up BMW. To put that in understandable terms, that gap between Google and BMW is the same size as the gap between BMW and ninth ranked Rolls-Royce Aerospace. Reasons that Google was put at the top are that the company has been carbon neutral since 2007 and has implemented numerous environmentally friendly initiatives, including Google Green. Also, the company was also one of the first tech employers to release workplace diversity statistics and has dedicated itself to expanding Internet access, according to the Reputation Institute. Overall, Google is doing what an environmentally-conscious company should do in terms of taking initiatives to address environmental and social issues responsibly and is doing a great job at it in many aspects. To make Google a true environmental leader, however, requires the company to do even better at pushing on its suppliers and manufacturers to do the right things. Personal Reaction [New perspectives? Any surprises? To other voices?] According to some third-party assessment, 32% of Google’s suppliers have labor problems. There are 14.8% suppliers have excessive working hours. Some suppliers have not met Google’s own Supplier Code of Conduct expectation that workers work no more than what is allowed by local laws or 60 hours per week, whichever is lower, and receive at least one day off for each six-day worked. Also, 34% suppliers showed health and safety problem. 11.1% inadequate emergency response. Inadequate practices were observed at some supplier facilities, such as blocked exit routes, unclear exit signs, no evacuation drills, and incomplete inspection of fire alarms and suppression systems. It was also identified that suppliers are not adequately controlling work hazards through engineering design or operation and maintenance procedures. With the assessments above, I think it is both important and difficult to apply company’s Code of Conduct, for suppliers, especially when you are a large cooperation who works with tons of suppliers within US and oversea. And Google needs to continue its investments in leading all its suppliers into the right direction. In addition to that, with the recent additions to Google’s own device hardware product line such as Google Home speakers, Google has taken on more responsibilities on not only consuming from environment-friendly suppliers, but also being an environment-friendly manufacture itself. It needs to find the right balance between contributing to consumerism and world’s economy by producing updated devices frequently and dealing with the long-term environmental consequences of this constant manufacturing process. One last point is that since Google has acquire Nest in 2014, making automated and smart solutions for saving energies for homes and businesses via Nest devices and eco-system had become part of Google’s own mission statement, which I think consequently helps with the environment in long term and counts into the Google’s total effort towards a greener and more environment-friendly world. Image 1 (optional) Image 2 (optional) Image 3 (optional) MBA 5230 | Sustainability in Operations & Supply Chain Report Your Name: Patrick Chang Company: Report Year: Nike 2016 115 Length: http://www.sustainablebrands.com/digital_learning/csr_report/next_economy/nik e_inc_fy1415_sustainable_business_report Link: https://about.nike.com/pages/sustainable-innovation Flyknit Technology produces 60% less waste than traditional cut-and-sew methods. From 2012 to 2016, there has been a reduction of almost 3.5 million pounds of waste. Beginning in 2010, Nike has utilized 3 million plastic bottles by repurposing them Environmental to make some performance products such as sports jerseys. Initiatives [2 or 3 with short ColorDry Technology is used to dye Nike products and does so without using description and outcomes] water. 20 million liters of water have been saved using this dying method from 2010-2016. While these initiatives have reduced the environmental footprint of Nike, they have also reduced operating costs. The new processes being utilized often require less human labor and resources. Nike is focused on increasing the quality of life of their employees. They regularly monitor energy levels, levels of employees feeling appreciated, levels of employees feeling supported, as well as productivity and quality levels. By doing so, Nike provides quality employment for members of their community and enriches the lives of those capable and willing to work with/for Nike. They are also committed to providing generous compensation for their employees. As a company, Nike aims to be as transparent as possible. This of course benefits their stock holders and stake holders. Stock holders can be more Social Initiatives confident in the actions that Nike is taking as a company as well as where their [2 or 3 with short investment is going while stakeholders can be assured that Nike is not sacrificing description and ethical values for profit. outcomes] Nike prides itself on being a diverse and inclusive workforce. They function all over the world and employ people internationally. The percentage of global employees has grown substantially every year from 2011-2015, jumping from 37,515 to 56,587. Nike enlists a Diversity and Inclusion team within their Human Resources department. Nike’s Express Lane initiative was developed to increase the speed that Nike is able to deliver their goods to consumers, cutting down on operating costs and increasing overall efficiency. This initiative will allow Nike to provide its products direct-to-consumer and can make adjustments to their products rapidly in order to meet to demand. Supply Chain Initiatives Supply chains are typically responsible for the vast majority of greenhouse gas [2 or 3 with short emissions. Nike has expanded its European Logistics Campus in Belgium with description and outcomes] the purpose of implementing 100% renewable energy and 95% onsite waste while optimizing transportation routes to reduce emissions by 30%. Nike has reduced the amount of suppliers they have to streamline their operations as well as reduce their operations’ environmental impact. While Nike has set a goal of reducing carbon emissions to 0% by 2025, this may have no impact on their overall carbon footprint. The reason for this is that the Other Voices majority of their carbon emissions are from associates that Nike does not own or [What do others operate. Thus, the overall carbon footprint from Nike’s operations will remain have to say about largely unaffected. the company? Corroborate? Activists are convinced that over the past twenty years the gradual recognition of Contradict?] workers’ rights worldwide has forced Nike to make changes to their policies. These activists are optimistic about the changes Nike has to the quality of life of their international work force. Personal Reaction [New perspectives? Any surprises? To other voices?] Nike has been a topic of scrutiny in the past. Accusations of child labor and the abuse of workers have been popularized and documented. However, I believe Nike is genuinely attempting to buy-in to this trend of enhanced ethical practices. I’m sure they are incentivized to do so but for the time being I think people can be satisfied with their progress. Image 1 Image 2 Image 3 (optional) MBA 5230 | Sustainability in Operations & Supply Chain Report Your Name: Jeremy Chow Patagonia Company: 2018, Reporting 2017 Data Report Year: 116 Pages Length: https://issuu.com/thecleanestline/docs/patagonia-enviro-initiatives-2017 Link: https://www.youtube.com/watch?v=4HgSRKiaj7s Carbon Footprint of Products 1. 2017 introduced Clean Color Collection-15 styles of clothing dyed with 96% renewable resources derived from food waste, dried beetles, and silkworm poop. 2. Supporting environmental causes: $89 million has been donated to communities around the globe designed to create positive change for the planet 3. Worn wear program: Making sure all products are built to last by focusing on repairing products. This is pushed to the supply chain as each global customer is encouraged to participate. Partnered with “Post-Landfill Action Network”-which holds sustainability fairs and advertises Patagonia’s Worn Wear program. Activism Environmental 1. Patagonia provisions-Patagonia’s food company pushes for Initiatives Regenerative organic agricultural practices which don’t require chemical [2 or 3 with short fertilizers, pesticides, and use less water. Partners with farmers, description and ranchers, and fisherman to push these best practices. outcomes] 2. Food & Fiber Council-reviews grants specifically related to regenerative organic agriculture. Invested $500,000 in the past year. 3. Regenerative Organic Alliance-Helps ensure best practices and push for companies to get the Regenerative Organic Certification and input this in the supply chain of farmers. CEO says, “Regenerative agriculture could be the most environmental solution in the world” Research 1. Research alternatives to Perflurochemical (PFC) which helps create water repellants in jackets. This currently has byproducts that are toxic. 2. Invest in companies such as Beyond Surface technologies and HeIQ to help research this. 3. Switched to using C6 which has less toxins, but looking for more permanent solution Improving Working Conditions 1. Fairtrade certified sewn products. All board shorts, bikinis, and Better Sweaters, and 38% of products have this certification. It means that the Social Initiatives workers are ensured a safer, healthier, more humane workplace, focused [2 or 3 with short on improving the community. description and 2. As of fall 2017, 26,000 apparel workers have earned a Fair Trade outcomes] premium for their labor and received improved benefits. 3. Founding and accredited member of Fair Labor Association (FLA) which is looking to pay a living wage to all workers 4. Employs MIT students to find an easier ways to gather wage data across a large supply chain, so there can be a focus on which wages to increase first. Personal Employee Initiatives to Save Environment 1. Patagonia employees can work with environmental NGO for two months each year while still earning full pay/benefits. 63 people and 15 groups participated in internship in 2017, providing 15,000 hours of labor. 2. Donated $121,000 in 2017 worth of new Patagonia products to nonprofits in the areas where they make the clothing. Continue to donate used clothing to these places as well. Employee Benefits 1. On site childcare. In 2017 they opened an additional classroom to serve 12 more children, which now has a capacity to serve 120 children. 2. 100% of mothers return back to work, which helps make the supply chain more reliable 3. Providing childcare is a big cost, but rewards Patagonia even more in the long run Measuring the Company through Tests 1. Completed the official B Impact Assessment, which validates company as a B Corp (for profit companies certified to meet rigorous standards of social and environmental performance, accountability, transparency). Patagonia scored a 152 on the test, a 31% increase from their prior assessment. The passing score is 80 2. Higgs Index: measures the environmental and social/labor impacts of corporate operations. Engaged with the Sustainable Apparel Coalition (SAC) which measures the environmental impact of companies, which is the first step to becoming certified. Partnering with Companies to Create more change 1. South Korea Sustainability Summit 2. Teaching MBA classes at University of California Berkeley 3. Supporting other B Corp Companies Supply Chain 4. Developed Chemical and Environmental Impacts Program (CEIP) to work Initiatives more closely with supply chain partners to manage chemicals, waste, [2 or 3 with short description and water use, and energy use. In Feb 2017, managers conducted chemical outcomes] management trainings in Asia. 5. Fire Safety Initiative-Audited fire conditions of every factory. Trained factory on fire safety. 6. Donated $30,000 in supply chain grants to nonprofits trying to protect environment in areas that Patagonia makes its products. Reusable Supply Chain 1. Insulation of jackets was replaced with 55% recycled material, to harm the environment less. 2. Jackets use fossil fuels to make, especially the shells. Patagonia is trying to make these shells more sustainable, by making them last forever. 3. All Patagonia Down Jackets can be traced down to where it was produced. In 2017, the virgin down jacket is certified to be Global Traceable Down Standard, an advanced certification. -Overall, Patagonia gets a very positive reaction in terms of helping the environment. But this does not come without some trials and tribulations. -In 2011, the company learned that some of its suppliers were implementing poor working conditions their employees, equated to modern day slavery. -Patagonia has acknowledged these faults and started to turn them around, but people have started to question if the idea of slavery in the supply chain is too big of a problem for a medium sized company like Patagonia to tackle. -Patagonia also produces some of its clothes with toxic chemicals, so they do not necessarily have a 0% carbon footprint, which has allowed critics to emerge. Other Voices Other problems Patagonia had to address: [What do others -Farms supplying feathers for jackets were force feeding geese have to say about -Abuse of sheep in South American ranches that sold wool to Patagonia the company? Corroborate? Contradict?] Patagonia has been able to fight these problems by being transparent and socially responsible. But with continued growth, it continues to be hard to stick to their reputation that they have built on a consistent basis. https://cspace.com/blog/patagonia-dont-buy-this-jacket-campaign/ https://www.theguardian.com/sustainable-business/2016/jun/14/sustainableapparel-coalition-factory-environment-water-textiles Personal Reaction [New perspectives? Any surprises? To other voices?] -Certain actions are always going to look ethical in one person’s eyes and unethical in someone else’s eyes. -Patagonia has done a great job in creating a reputation and then continually building on that reputation. -When things go wrong they are willing to admit they are wrong and try to fix them. But with the mass scale they are functioning at, they certainly cannot be perfect. -The video presentation was a unique way to show Patagonia’s yearly impact. -There is a thought that the premium price of products is leaving out a customer base that could benefit from the products -Is growth bad for the business? -I was surprised at how many different industries Patagonia is in, from book writing to clothing making, to advocating to teaching. -It was intriguing that it was hard to find a lot of critics of Patagonia. There will always be critics, but there were a lot less than I would have thought, especially with the size of the business. Image 1 % of global consumers who say various factors influence their purchases. Patagonia is trying to target these areas through their clothing Image 2 MBA 5230 | Sustainability in Operations & Supply Chain Report Your Name: Jeremy Chow Patagonia Company: 2018, Reporting 2017 Data Report Year: 116 Pages Length: https://issuu.com/thecleanestline/docs/patagonia-enviro-initiatives-2017 Link: https://www.youtube.com/watch?v=4HgSRKiaj7s Carbon Footprint of Products 1. 2017 introduced Clean Color Collection-15 styles of clothing dyed with 96% renewable resources derived from food waste, dried beetles, and silkworm poop. 2. Supporting environmental causes: $89 million has been donated to communities around the globe designed to create positive change for the planet 3. Worn wear program: Making sure all products are built to last by focusing on repairing products. This is pushed to the supply chain as each global customer is encouraged to participate. Partnered with “Post-Landfill Action Network”-which holds sustainability fairs and advertises Patagonia’s Worn Wear program. Activism Environmental 1. Patagonia provisions-Patagonia’s food company pushes for Initiatives Regenerative organic agricultural practices which don’t require chemical [2 or 3 with short fertilizers, pesticides, and use less water. Partners with farmers, description and ranchers, and fisherman to push these best practices. outcomes] 2. Food & Fiber Council-reviews grants specifically related to regenerative organic agriculture. Invested $500,000 in the past year. 3. Regenerative Organic Alliance-Helps ensure best practices and push for companies to get the Regenerative Organic Certification and input this in the supply chain of farmers. CEO says, “Regenerative agriculture could be the most environmental solution in the world” Research 1. Research alternatives to Perflurochemical (PFC) which helps create water repellants in jackets. This currently has byproducts that are toxic. 2. Invest in companies such as Beyond Surface technologies and HeIQ to help research this. 3. Switched to using C6 which has less toxins, but looking for more permanent solution Improving Working Conditions 1. Fairtrade certified sewn products. All board shorts, bikinis, and Better Sweaters, and 38% of products have this certification. It means that the Social Initiatives workers are ensured a safer, healthier, more humane workplace, focused [2 or 3 with short on improving the community. description and 2. As of fall 2017, 26,000 apparel workers have earned a Fair Trade outcomes] premium for their labor and received improved benefits. 3. Founding and accredited member of Fair Labor Association (FLA) which is looking to pay a living wage to all workers 4. Employs MIT students to find an easier ways to gather wage data across a large supply chain, so there can be a focus on which wages to increase first. Personal Employee Initiatives to Save Environment 1. Patagonia employees can work with environmental NGO for two months each year while still earning full pay/benefits. 63 people and 15 groups participated in internship in 2017, providing 15,000 hours of labor. 2. Donated $121,000 in 2017 worth of new Patagonia products to nonprofits in the areas where they make the clothing. Continue to donate used clothing to these places as well. Employee Benefits 1. On site childcare. In 2017 they opened an additional classroom to serve 12 more children, which now has a capacity to serve 120 children. 2. 100% of mothers return back to work, which helps make the supply chain more reliable 3. Providing childcare is a big cost, but rewards Patagonia even more in the long run Measuring the Company through Tests 1. Completed the official B Impact Assessment, which validates company as a B Corp (for profit companies certified to meet rigorous standards of social and environmental performance, accountability, transparency). Patagonia scored a 152 on the test, a 31% increase from their prior assessment. The passing score is 80 2. Higgs Index: measures the environmental and social/labor impacts of corporate operations. Engaged with the Sustainable Apparel Coalition (SAC) which measures the environmental impact of companies, which is the first step to becoming certified. Partnering with Companies to Create more change 1. South Korea Sustainability Summit 2. Teaching MBA classes at University of California Berkeley 3. Supporting other B Corp Companies Supply Chain 4. Developed Chemical and Environmental Impacts Program (CEIP) to work Initiatives more closely with supply chain partners to manage chemicals, waste, [2 or 3 with short description and water use, and energy use. In Feb 2017, managers conducted chemical outcomes] management trainings in Asia. 5. Fire Safety Initiative-Audited fire conditions of every factory. Trained factory on fire safety. 6. Donated $30,000 in supply chain grants to nonprofits trying to protect environment in areas that Patagonia makes its products. Reusable Supply Chain 1. Insulation of jackets was replaced with 55% recycled material, to harm the environment less. 2. Jackets use fossil fuels to make, especially the shells. Patagonia is trying to make these shells more sustainable, by making them last forever. 3. All Patagonia Down Jackets can be traced down to where it was produced. In 2017, the virgin down jacket is certified to be Global Traceable Down Standard, an advanced certification. -Overall, Patagonia gets a very positive reaction in terms of helping the environment. But this does not come without some trials and tribulations. -In 2011, the company learned that some of its suppliers were implementing poor working conditions their employees, equated to modern day slavery. -Patagonia has acknowledged these faults and started to turn them around, but people have started to question if the idea of slavery in the supply chain is too big of a problem for a medium sized company like Patagonia to tackle. -Patagonia also produces some of its clothes with toxic chemicals, so they do not necessarily have a 0% carbon footprint, which has allowed critics to emerge. Other Voices Other problems Patagonia had to address: [What do others -Farms supplying feathers for jackets were force feeding geese have to say about -Abuse of sheep in South American ranches that sold wool to Patagonia the company? Corroborate? Contradict?] Patagonia has been able to fight these problems by being transparent and socially responsible. But with continued growth, it continues to be hard to stick to their reputation that they have built on a consistent basis. https://cspace.com/blog/patagonia-dont-buy-this-jacket-campaign/ https://www.theguardian.com/sustainable-business/2016/jun/14/sustainableapparel-coalition-factory-environment-water-textiles Personal Reaction [New perspectives? Any surprises? To other voices?] -Certain actions are always going to look ethical in one person’s eyes and unethical in someone else’s eyes. -Patagonia has done a great job in creating a reputation and then continually building on that reputation. -When things go wrong they are willing to admit they are wrong and try to fix them. But with the mass scale they are functioning at, they certainly cannot be perfect. -The video presentation was a unique way to show Patagonia’s yearly impact. -There is a thought that the premium price of products is leaving out a customer base that could benefit from the products -Is growth bad for the business? -I was surprised at how many different industries Patagonia is in, from book writing to clothing making, to advocating to teaching. -It was intriguing that it was hard to find a lot of critics of Patagonia. There will always be critics, but there were a lot less than I would have thought, especially with the size of the business. Image 1 % of global consumers who say various factors influence their purchases. Patagonia is trying to target these areas through their clothing Image 2 MBA 5230 | Sustainability in Operations & Supply Chain Report Your Name: Jordan Clarke Company: Report Year: Length: Link: CenturyLink 2016 23 pages http://www.centurylink.com/asset/aboutus/downloads/community/CorporateSocial-Responsibility-Report.pdf Technology Transformation: Emphasis on green IT which includes reducing energy consumption and carbon footprint. The company is replacing legacy servers with those that are more energy efficient which lowers costs both to the customer but also to the organization. Datacenter Efficiency: Leveraging hydro-electric power to run datacenters in Environmental Moses Lake as well as Fuel Cells powering datacenters in Irvine. Renewable Initiatives sources lower costs to customer and save on energy costs for CTL. Moses [2 or 3 with short Lake datacenter runs on 85% renewable energy, significantly impacting costs description and outcomes] to the customer. Technology Center of Excellence: LEED building constructed in Monroe, LA headquarters with “smart” building features. Built on sustainable site with 37,000 sq ft of electrochromic glazing windows which eliminates the needs for blinds or shades and auto-tints, decreasing lighting, heating and cooling costs in excess of 20%. Clarke M. Williams Foundation: Foundation started to pay tribute to the company’s founder with the idea of strengthening the communities in which employees live. CTL offers a matching time grant for employees to volunteer in a community service capacity to a non-profit that is matched by the Social Initiatives foundation. [2 or 3 with short Teachers and Technology: Grants up to $5k for K-12 teachers to upgrade description and technology in the classroom. $1.4 million provided in 2016. outcomes] Employee Giving: Annual employee giving campaign where employees are encouraged to donate to causes they care about. All donations are matched by the foundation and provided to the local United Way. $2.6 million was donated in 2016 with a match of $1.7 million to 300 United Way organizations across the country. Set-Top Box Energy Conservation: Through voluntary participation in this program with other cable and telco companies, CTL has aided, along with its Supply Chain suppliers, in providing EPA Energy-Star approved set-top boxes which Initiatives collectively has saved customers $1.18 billion and avoided 2.2 million pounds [2 or 3 with short of CO2e. description and Procurement: CTL is a participant in the EPA’s SmartWay program outcomes] encouraging emissions reduction in shipping. TEER: Telecom Energy Efficiency Ratio required for all supplier proposals showing energy consumption for network components. Other Voices [What do others have to say about the company? Corroborate? Contradict?] Customers would say that service delivery is lacking particularly when there are other third-party providers involved in the supply chain. An additional concern from analysts is that of revenue churn on the legacy wireline side of the company. All of this indirectly impacts the share price which has been on a negative trend and is down over 30% in the past year. Lastly, the product is becoming a commodity which makes it hard to compete with low-cost providers. Per a recent discussion with a member of the CenturyLink board, the organization faces difficulty both from government regulation of the industry as well as the ongoing reputation around customer service. Personal Reaction [New perspectives? Any surprises? To other voices?] The organization has taken steps to become more socially conscious although it needs to improve its delivery times and work on its reputation and customer service to completely change its brand image. Many of the CSR initiatives are outweighed by a negative customer experience. As an employee, I appreciate the opportunities the organization provides to serve the community and give back. I have been able to participate in a number of volunteer efforts that provided money to the local United Way while helping those in the community. Image 1 (Technology Center of Excellence in Monroe, LA) Image 2 (Hydroelectric Powered Datacenter in Moses Lake, WA) MBA 5230 | Sustainability in Operations & Supply Chain Report Your Name: Jolene Cook Company: Report Year: Length: Link: Microsoft Corporation 2017 https://www.microsoft.com/en-us/environment/default.aspx https://www.microsoft.com/en-us/about/corporate-responsibility/default.aspx http://aka.ms/beyond http://download.microsoft.com/download/6/3/E/63E96048-33F6-4DB3-99158B974A2A91C7/Responsible_Sourcing_of_Raw_Materials.pdf https://www.microsoft.com/enus/CMSFiles/FY17_Sustainable_Devices_and_Packaging_Report.pdf?version=d2a3ce5e307c-4c57-f00d-c71e40e7e07f 37 Pages 40 Pages 3 Pages 41 Pages 28 Pages Carbon Microsoft has changed the way it operates by operating Carbon Neutral. The company has reduced energy and emissions, bought clean energy to cover what can’t be reduced, and invested in projects for the carbon that can’t be reduced or replaced. These efforts are funded by our internal carbon fee, which charges all our business groups for their carbon footprint. The company is leveraging Data (the cloud) and AI to further reduce emissions, and help customers track, assess and reduce their carbon footprint. • Energy The company sponsors Energy Efficient Projects that have saved more than $6.5 million and avoided 56,000 metric tons of Carbon Emissions. Locally, the company has reduced carbon emissions on the Microsoft corporate campus in Washington (Puget Sound Environmental area) to cut energy use by more than 15 percent. It is one of the largest green buyers of Initiatives energy in the U.S. and has purchased more than 14 billion kilowatt hours of green [2 or 3 with short power. The company works with supplies to encourage reporting, and reducing their description and respective company emissions. outcomes] • Products Devices are made with a commitment to the minimizing the impact of operations and product life cycles may have on the environment and communities. There are strict environmental criteria and is, at a minimum, designed to be compliant with all applicable legal requirements for each product. Global manufacturing partners and vendors follow sound environmental practices with respect to their facilities, operations, and the products they produce. Where feasible, natural resources are preserved through recycling, and repurposing (recycling). Water In 2015 A Water Stewardship Strategy was built on the belier that we should be looking at water in a holistic way. It helps understand and articulate the value of water in operations, and well as the risks water becomes scarcer. • • This focus helps increase the understanding of water-related risks and impacts to our business and to the communities we serve, improving our water efficiency across datacenter, real estate, and manufacturing locations, and using our learnings to advance innovative solutions to water challenges. The MS water strategy operates in parallel with ongoing commitments to reducing the MS carbon footprint and searching for opportunities to minimize our environmental impact, reduce waste, and conserve other raw materials. • • Human Rights MS has implemented a Supplier’s Code of Conduct and international standards to partner with human rights organizations to ensure communities, employees and suppliers adhere to respecting everyone’s rights. • • Diversity and Inclusion MS drives to create an inclusive environment that capitalizes on the diversity of the workforce, inclusion of ideas and solutions to meet the needs of a global and diverse customer base. It is the belief that MS’s continued success depends on the diverse skills, experiences, and backgrounds that our employees bring to the company. To help foster Inclusion, Microsoft has a rich community of Employee Resource Groups (ERG) Social Initiatives and Employee Networks (EN). These organizations provide career development, [2 or 3 with short support, networking opportunities, mentoring, community participation, product input, description and and assistance in activities that promote cultural awareness. Their programs include outcomes] speaker series, scholarship programs, community service, development conferences, and heritage celebrations. Education There’s been a fundamental shift in education—from passive listening to active participation. The ways educators and students capture content, use information, and share knowledge are all rapidly changing. The vision is for everyone, including people with all types of abilities and learning styles. MS partners with educators to redefine learning by creating immersive and inclusive experiences that spark creativity and inspire lifelong learning. Schools are also being supported with critical systems so they can run efficiently and securely. • Other Voices [What do others have to say about the company? Corroborate? Contradict?] • Personal Reaction [New perspectives? Any surprises? To other voices?] While there have been great strides towards the Human Rights Campaign, and focus on Diversity and Inclusion, there has been little movement in the wage disparity. Although the numbers are growing for Inclusive representation in the workforce, a huge criticism is that the Production employees and technical rolls have a significant disparity in representation of women. John Thompson, noted there is a lack of diversity in leadership roles, and we must do better to minimize the wage disparity. The competitors in the industry (Amazon, Google, Salesforce) have out performed MS year after year, and lead in market share. I am a life long Microsoft enthusiast, as well as an employee. I began my love for technology on a competitors machine, however, loved the programs that enabled me to be successful in academics and my career – Excel and Word. I am was also a benefactor of the now retired 100% reimbursement of employee medical benefits, when I had a tragic Sky Diving Accident. There has been much change in the organization, since Bill Gates left the company. Now that Satya Nadella is the CEO, and the first African American Board Member, John Thompson was named, there have been slow, but significant changes in the company. As Microsoft slowly expands the market share, and has big bets on Azure, Data & Artificial Intelligence, I have high hopes for becoming a truly inclusive workforce that mirrors the communities we live in. Leveraging technology and sharing best practices is essential in brining third world countries into the Global Economy. It would be great to see Microsoft fully embrace the Inclusiveness that we brand to include a more diverse workforce that truly invites the best Global minds to the table to impact the lives and livelihood of every person on the planet. Image 1 (optional) Image 2 (optional) Image 3 (optional) MBA 5230 | Sustainability in Operations & Supply Chain Report Your Name: Skyler Hardy Holland America Company: 2015 Report Year: 110 pages Length: https://www.hollandamerica.com/assets/sustainability/SustainabilityLink: 2015_Holland-America-Line.pdf Water 1. Distribution of wastewater: water is discharged in accordance with local, national and international laws. Water is separated into three main categories; gray water, black water and bilge water. 48% of water used is discharged safely into the sea. Waste 1. Since 2010 the total quantity of solid waste generated on board Holland America ships has decreased by 61.7 percent. 2. Of the solid waste generated by Holland America cruises in 2015, less than 1 percent was considered hazardous waste. This classified Holland America Line as a small-quantity hazardous waste generator under U.S. Environmental Protection Agency guidelines. Environmental 3. Holland America helps reduce waste by reusing existing materials and Initiatives equipment, and recycling. [2 or 3 with short Biodiversity description and outcomes] As mentioned previously, Holland America is committed to minimizing water and air pollution to protect biodiversity. 1. Ballast Water: Ballast water is seawater that is used to balance the ship and provide stability. Currently, ballast water is held while in port. Typically it is more ideal to discharge the ballast water in deep waters. Holland America is working on developing a treatment system for ballast water to responsibly manage waste discharge that effects biodiversity. 2. Marine Mammal Protection: Holland America has developed a training program to train navigators to predict whale behaviors based on the species to ultimately avoid collisions and to protect the whales. 3. Half Moon Cay: a private island in the Bahamas purchased by Holland America Cruises in 1996. Only 4% of the island is developed and majority remains a bird reserve. Giving & Volunteering 1. In 2014 and 2015, Holland America contributed $8.5 million in cash and inkind donations to organizations focusing in health and human services, environment, arts, and maritime. 2. Holland America is ranked among the top 100 contributors to King County. Social Initiatives 3. Many employees participate in the United Way’s annual day of caring. [2 or 3 with short Labor Relations & Fair Employment description and 1. 80% of shipboard Holland America employees were covered by collective outcomes] bargaining agreements as of 2015. 2. Holland works with several unions that represent their employees including Associated Marine Officers’ and Seamen’s Union of the Philippines, Nautilus International, and Kesatuan Pelaut Indonesia. Scholarships 1. Holland America established a scholarship program titled Cruising to Success Youth Scholarship. 2. Five recipients each from North America and non-North America receive a ontime $1,000 scholarship. 3. Since 1995, Holland America has also provided over $100,000 in scholarships in partnership with Society of Travel Agents (ASTA). Business Partner Code of Conduct and Ethics Supply Chain A Business Partner Code of Conduct and Ethics was released in 2014 to help Initiatives business partners with the legal compliance and ethical behavior within supply [2 or 3 with short chain. description and Pallets outcomes] Holland America doesn’t accept wood pallets, only plastic, which can be reused. Vendors are expected to commit 100% to improving quality and accuracy. Other Voices [What do others have to say about the company? Corroborate? Contradict?] Majority of what you see in the news and online about Holland America revolves around customers getting sick on board and ultimately having a negative experience. In 2017, Holland America was hit especially hard with Norovirus press. According to the CDC and FDA, contaminated food or water is the most common cause of Norovirus. On the flip side, several of Holland America’s cruise ships have received and impressive score of 100 on health inspections conducted by USPH. Personal Reaction [New perspectives? Any surprises? To other voices?] From the perspective of someone who has actually been on a Holland America cruise, it’s interesting to learn more of the behind the scenes of what the company is doing to increase overall experience satisfaction as well as their impact on the community and world. I was pleasantly surprised to learn about the initiatives they are taking to ensure continued biodiversity. In terms of the other voices, I am not surprised that much of what I found was revolved around people having bad experiences and getting sick on cruises. Even before this, I rarely heard good things in the news about cruise ships. I guess a lot of it has to do with the luck of the draw and you just have to hope you don’t get a virus! Image 1 Image 2 Image 3 (optional) MBA 5230 | Sustainability in Operations & Supply Chain Report Your Name: Haydar Kir Ikea Company: 2015 Report Year: 94 pages Length: http://www.ikea.com/ms/en_US/img/ad_content/2015_IKEA_sustainability_repor Link: t.pdf Manufacturing: 1) Part of its commitment, IKEA is using cotton harvested 100% from more sustainable sources. Environmental 2) In FY15, 50 % of the wood used for manufacturing came from more Initiatives sustainable sources, which is defined as certified or recycled wood. [2 or 3 with short description and IKEA is also aiming for 100% by 2020. outcomes] 3) Commit to 100% renewable energy by 2020. IKEA has committed to own and operate wind farms, solar panels, and biomass generators, which is expected to produce over 70% of its consumption. Social Initiatives [2 or 3 with short description and outcomes] Supply Chain Initiatives [2 or 3 with short description and outcomes] Other Voices [What do others have to say about the company? Corroborate? Contradict?] 1) IKEA has committed to invest around EUR 600 Million for investment in renewable energy, along with additional EUR 400 Million from the IKEA foundation to support communities most impacted by climate change. This is planned to be accomplished with 2) Continuous encouragement of co-workers and customers to get involved on IKEA.com and social media by signing petition at www.momentforaction.org to show people’s support for action on climate change and 100% clean energy future. 3) Continuous improvement to emit low carbon emissions and continue to move towards renewable energy. 1) By FY15, IKEA had formed supplier networks in 50 countries. Average long-term partnership with supplier average to 11 years. Along with this long partnership, IKEA has committed to work with suppliers to continuously improve energy efficiency by 18% and continue to encourage the suppliers by switching to renewable energy. 2) Continuously design (or encourage designs) that are environmentally friendly and saves energy. 1) Peter Bakker, President, World Business Council for Sustainable Development: Making sustainable living easy requires not just smarter furniture, but also supporting water, energy and waste infrastructure. IKEA should take a visible leadership position beyond home furnishings, inspiring other companies to support its vision of people and planet existing together positively. 2) Peter Kelly-Detwiler, Forbes Contributor: IKEA's Aggressive Approach To Sustainability Creates Enormous Business Opportunities https://www.forbes.com/sites/peterdetwiler/2014/02/07/ikeas-aggressiveapproach-to-sustainability-creates-enormous-businessopportunities/#7ef65be0a611 Personal Reaction [New perspectives? Any surprises? To other voices?] Image 1 Image 2 1) IKEA is both sustainable and not sustainable. In a nutshell, IKEA portrays itself as a manufacturer that commits itself for using sustainable materials, but in the end IKEA uses cheap products that do not last a long time, which will eventually end up in landfill. 2) IKEA keeps building their stores in suburbs, rather than urban centers, which actually result in higher emissions from shoppers who want to get to nearest IKEA stores. 3) It is very unclear if IKEA has the similar supply chain issues as the fashion businesses do. According to several studies, fashion businesses tend to commit to similar type of sustainable plans; however, do not tend to know how their supply chains work. It would be interesting to know how well IKEA has its grip on its supply chain. Image 3 (optional) MBA 5230 | Sustainability in Operations & Supply Chain Report Your Name: Jennifer Mattoon Whole Foods Market 2012 NA Company: http://www.wholefoodsmarket.com/mission-values/core-values/sustainabilityReport Year: and-our-future Length: Link: http://www.wholefoodsmarket.com/sites/default/files/media/Global/PDFs/2012Gr eenMissionReport.pdf Whole Foods Market's (WFM) vision of a sustainable future means our children and grandchildren will be living in a world that values human creativity, diversity, and individual choice. At WFM, they are starting to implement this vision of the future by changing the way they think about the relationships between food supply, the environment, and our bodies. WFM dedicates themselves to the actions that will make their vision flow naturally from our daily work. In this respect, they have adopted a philosophy that is mission-driven; symbolized by our Whole Foods-Whole People-Whole Planet logo that exemplifies our commitment to our principles. Their mission is to offer the highest quality, least processed, most flavorful and naturally preserved foods. WFMs have been advocates and supporters of organic agriculture throughout the last 20 years. In the early days when the organic network was young and Environmental fairly disorganized, making it difficult to stock as much organic produce as we Initiatives had hoped to, they originally set up their own produce distribution company in [2 or 3 with short California. There WFM developed relationships with organic farmers, educating description and each other about the variety of organic produce that would feasibly make outcomes] available. As time went on, WFM developed packaging, storage, and shipping procedures that insured the quality of organic products from the farms to our stores. WFM are advocates and supporters of naturally raised meat and poultry. In addition to telling consumers our concerns about added hormones and antibiotics, they work with ranchers and producers to develop hormone and antibiotic-free alternatives for their customers to buy. WFM advocates fewer and safer pesticides in non-organic foods, educating their customers about the value of foods produced without harmful or questionable food additives, and have worked with manufacturers to supply our stores with foods that meet their strict quality standards. WFM has installed solar panels in ~25 locations nationwide. With this initiative Whole Foods is one of the top 25 commercial solar companies in the country Social Initiatives WFM educates their customers about the importance of food safety measures [2 or 3 with short and techniques, including concerns about irradiation, food borne illnesses, food description and handling, and material safety. outcomes] WFM encourages the use of less toxic cleaning products, educating customers about the positive impact that can be made in air and water quality by using these alternative products. WFM promotes the purchase of bulk food and other products utilizing reduced or reusable packaging, as well as encouraging shoppers to reduce waste through our "nickel per bag" rebate program. WFM actively educates customers about the senseless killing of dolphins in the pursuit of tuna and work to encourage the tuna canneries to buy only from fishermen who utilize fishing methods that are designed to eliminate the collateral killing of dolphin populations. WFM educates customers about the cruelty of animal testing of body-care products, helping to influence the marketplace by taking a clear stance that those types of products will not be tolerated. WFM financially supports environmental organizations, helping them to do their work towards a more sustainable planet. The company offers small interest Supply Chain loans to small organic farmers annually as they understand the link between Initiatives [2 or 3 with short organic farming and its effects on reversing climate change description and A priority at WFM is to source from small producers and to work with midsize outcomes] farmers. A concern with the acquisition into Amazon is that they would change this structure. Only time will tell as this partnership matures. Other Voices [What do others have to say about the company? Corroborate? Contradict?] As mentioned above, some are concerned with the partnership with Amazon given how Amazon operates. Farmers are concerned they will not benefit from this alliance and will have to move away from being a supplier to WFM. In researching this company, there were a couple of articles that mentioned WFM was all talk about its sustainability but not much action on it – a few companies have given it average ratings on various ratings of sustainable companies. Personal I personally believe this company is on the right track regarding its sustainability Reaction initiative. Given some time to adjust to market influences, WFM will be able to [New perspectives? follow-through on various approaches to its sustainability. Any surprises? To other voices?] Image 1 Image 2 Image 3 (optional) MBA 5230 | Sustainability in Operations & Supply Chain Report Your Name: Jana Safstrom Company: Report Year: Length: Link: The Boeing Company 2017 38 Pages / 31 Pages Environment Report: http://www.boeing.com/resources/boeingdotcom/principles/environment/pdf/201 7_environment_report.pdf Global Engagement Portfolio: http://www.boeing.com/resources/boeingdotcom/principles/communityengagement/pdf/2017_global_engagement_portfolio.pdf • • Environmental Initiatives [2 or 3 with short description and outcomes] • Social Initiatives • [2 or 3 with short description and outcomes] Reducing Product Greenhouse Gas Emissions o Fuel Efficiency: Boeing offers a Fuel Dashboard tool that utilizes data analytics to help airlines run as efficiently as possible. “More than two dozen airlines use Fuel Dashboard and are reducing fuel use by an average of 4.3 percent, which proportionately lowers carbon dioxide emissions.” o Sustainable Aviation Fuel: Boeing has actively pursued the development and use of a variety of sustainable aviation fuels including HEFA-Plus (a green diesel), tobacco, salicornia and seawater/sludge, and steel mill waste. “Scientific studies have shown that biofuels reduce life cycle emissions by 50 to 80 percent compared with fossil fuel.” Reducing Operations Greenhouse Gas Emissions o Energy Conservation: Boeing has heavily reduced their energy usage while increasing production by utilizing energy efficient technology. § “Over the past five years…commercial airplane production has increased by nearly 25 percent (and) absolute energy use has decreased by 5.9 percent. § Achieved absolute energy reduction in 2016 of 802,000 mmbtu (million British thermal units). § Improved energy efficiency by 13 percent since 2012. § In 2016, commissioned a new chiller plant at the Everett, Washington, site to support the world's largest building by volume, gaining a 36 percent efficiency improvement.” Operations Resource Management o Water Management: Boeing partnered with numerous firms to develop new technology for conserving water. In 2016 25 million gallons of water were saved at the Huntington Beach site by irrigating with repurposed water. o Operations Solid Waste Management & Landfill: Boeing has implemented technology such as roaming print and additive manufacturing to reduce waste. Roaming print reduced wasted paper by 800,000 sheets per year. Since 2012, Boeing has reduced their waste to landfills by ~19%. Go for Zero – Workplace Inventory Reduction o Boeing has a company-wide initiative that aims to eliminate workplace injuries. The launch of the Go for Zero program led to • • • • Supply Chain Initiatives [2 or 3 with short description and outcomes] • record-low missed work days due to injuries in 2013. The goal is to reduce injuries by 25% each year. Encourage Education o Boeing supports educational programs that develop future engineers and scientists. o Boeing has significantly funded STEM programs. “Over the past five years, Boeing and the Boeing Charitable Trust have contributed more than $85 million towards community initiatives that have inspired an estimated 3.6 million young women in STEM globally.” “Through a partnership between Boeing and the University of Sheffield in the United Kingdom, more than 250 advanced apprentices a year will receive training while delivering real-world industry solutions at the Advanced Manufacturing Research Centre.” o In addition to contributing to STEM programs, Boeing is heavily invested in FIRST robotics. “In 2016, over 500 Boeing employees mentored more than 10,000 students in FIRST teams.” Veteran Engagement o Boeing has programs to assist in the military-to-civilian transition process including skill development, training, recovery and rehabilitation programs. “Boeing employs more than 20,000 veterans representing approximately 15 percent of the Boeing workforce.” Basic Working Conditions and Human Rights o Boeing incorporates mandatory language into its contracts to protect basic working conditions and human rights in its supply chain. This is a requirement of doing business with Boeing. Employees are required to take training to help them identify potential violations. Compliance with Chemical Restrictions and Bans o Boeing is partnering with its supply chain to identify safe and sustainable alternatives to banned or soon-to-be-banned chemicals. They are also working with agencies such as IAEG to simplify the process for suppliers to report chemical usage. Conflict Minerals o Boeing has become increasingly more involved in the banning of conflict minerals, minerals mined in the Democratic Republic of Congo and its surrounding counties. “The mining is done with coerced labor under often harsh and unsafe conditions, and their sales are used to finance armed conflicts in the region.” Boeing’s contracts with its suppliers bans the use of products made with conflict raw material. Other Voices [What do others have to say about the company? Corroborate? Contradict?] Source: https://www.dailynews.com/2017/09/15/boeing-altered-its-cleanup-planfor-toxic-santa-susana-land-heres-why-that-worries-local-leaders/ Despite having robust environmental initiatives in their latest environmental report, Boeing said little about cleaning up land that they have previously contaminated. One such property is the Santa Susana Field Lab. Boeing was given a deadline of 2017 to clean up the land, but recently filed a lawsuit to overturn a state mandate that says they have to clean the land to agricultural standards. Boeing has proposed meeting a lower standard, which has been met with opposition locally. Source: https://www.seattletimes.com/opinion/once-a-polluter-boeing-nowleading-on-duwamish-river-cleanup/ Conversely, their cleanup of a local river has had a more positive reception. While dozens of companies were identified as polluting the Duwamish River, Boeing took the lead in creating and implementing a robust cleanup plan that set a high standard. Personal Reaction [New perspectives? Any surprises? To other voices?] As a Boeing employee, I wasn’t really surprised by what I discovered. If anything, I was a little surprised at what I didn’t find. For a company that values diversity and safety so heavily, I was surprised that there weren’t more data points made available with regards to those initiatives. On the whole, the focus seemed to be on environmental initiatives, presumably because those more directly affect Boeing’s bottom line. A company’s environmental impact has also been a hot topic in recent years. While Boeing requires their supply chain to adhere to strict contract language regarding basic working conditions and huma...
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