Description
For this assignment, compare and contrast two communication techniques that can be used to improve employee trust and engagement. Feel free to use the channels or techniques discussed in “Communication Provides Foundation for Being a Best Place to Work” by Kathleen Skidmore-Williams—an article that is located in the Unit IV Required Reading section—or feel free to research your own.
Your assignment should include the components below:
- Explain why communication is essential in an organization.
- Explain the ways that effective communication improves employee trust and engagement. Focus on comparing/contrasting two types of channels or techniques (e.g., on-site meetings, employee surveys, workshops).
- Explain the types of situations where each channel or technique would be most effective. Provide examples and facts for your audience. Avoid simply offering an opinion; rely on valid, academic research.
APA format should be used. The assignment should be a minimum of three pages in length. Content, organization, and grammar/mechanics will be evaluated.
Explanation & Answer
Attached.
Running Head: EFFECTIVE COMMUNICATION
Effective Communication
Student’s Name:
Instructor’s Name:
Course:
Date:
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EFFECTIVE COMMUNICATION
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Communication is the exchange of information through writing, speaking, or using any
other communication medium, (Redding, 1972). In conversation, we have the sender and the
receiver. The sender directs information to the receiver. Communication is a two-way process of
attaining mutual understanding. The participants create and share meaning. This indicates that the
participants are in a position to understand one another. The two participants must be aware of a
common language, signs or symbols so that they can understand each other. Communication
occurs every time around us. It may be through non-verbal communication or verbal
communication. Non-verbal communication is where the exchange of information is done through
the use of gestures and body language while verbal communication is through word of mouth.
In an organization setting, communication is significant. Effective communication is
expected to prevail within an organization to avoid the occurrence of errors, (Redding, 1972). In
an organization, communication may happen when one is giving instructions on how a particular
process should be carried out when asking for some inf...
