Imagine that you are the customer service manager for a restaurant. Recently, several of your customers became ill, some seriously, from an ingredient that was mishandled by your supplier. Write a letter to the media to communicate your company's position on this matter and restore the public's confidence in your restaurant. In your letter, be sure to describe the source of the problem and your company's response.
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In the past one week, reports have emerged about the quality of our company products following hospitalization of some customers who had used one of the products. We acknowledge while at the same time wishing those hospitalized quick recovery. The product was contaminated by a bad ingredient supplied to us by manufacturer.
We have informed the source supplier and the necessary steps are under to avert any future food poisoning. Meanwhile, the company will continue to offer it's assistance to the victims of the food poisoning. We are deeply concerned and hope to reach a lasting solution to the protection of human hazards from contaminating products...................................................
i hope you can do the address part!
Please let me know if you need any clarification. I'm always happy to answer your questions.
Jun 16th, 2015
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