Emergency Medical Services Leadership

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See Study Guide Attachment and Essay Attachment on EMS Leadership Management styles. EMS Manager, Where you work and who you report to.

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UNIT II STUDY GUIDE Leadership and Governance Course Learning Outcomes for Unit II Upon completion of this unit, students should be able to: 1. Differentiate between management and leadership. 1.1 Describe how leadership and governance in EMS work together. 7. Explain how leadership styles can impact morale in the EMS workplace. 7.1 Determine the importance of sound leadership in EMS systems. 7.2 Consider leadership styles for managers. Course/Unit Learning Outcomes 1.1 7.1 7.2 Learning Activity Unit Lesson Chapter 2 Unit II Essay Unit Lesson Chapter 2 Unit II Essay Unit Lesson Chapter 2 Unit II Essay Reading Assignment Chapter 2: Leadership Unit Lesson Leadership: Theories, Models, and Styles What is a leader? What is leadership? When those questions are asked, one often considers an answer that is on a global scale such as the President of the United States, the leader of the free world, or on the opposite end of the scale, the leader of North Korea, Kim Jong-un. However, leaders are not just found in the realm of politics and national governance, in fact they are found in every aspect of life and business from the largest group of corporate organizations to the smallest group of kids on a playground. Many also believe that management and leadership are one in the same, and although one may be both leader and manager, they are two separate functions. A manager, as we have seen in the last unit, is someone who is in charge of a variety of tasks that must be accomplished for the smooth functioning of an organization. These tasks may include anything from billing and supplies, to discipline and hiring and firing, and anything in between. A leader, on the other hand, is an individual who can exercise a high degree of control or influence over others, for good or evil. Leaders can come in all shapes, sizes, and moral standards, but the one thing they all share is the ability to influence. Clearly, this is a more emotional connection rather than the task-oriented one of management. The academic study of leadership theory has as long a history as that of management theory. Our textbook looks at theories beginning in1920s and 1930s with the great man theory that supposed you were born to greatness as a result of genetic traits and specific behaviors (Buchbinder & Shanks, 2017). The textbook continues the timeline and shows the progression to today’s theories of adaptive leadership and global EMS 4302, Leadership in EMS Systems 1 leadership. It is hard to look back at some of these and imagine that they wereUNIT thought of as cutting x STUDY GUIDEedge, especially in today’s era of teamwork and flexibility in EMS and healthcare leadership. Title Adaptive leadership, developed in the early 2000s, recognizes that an organization faces constant challenges. From growth and development in technology to the types of generational issues seen from Generation X to today’s Millennials and Generation Z, adaptive leadership recognizes the need for change as needed to accomplish the required tasks. Global leadership is the recognition that the world, not just the local area, has an impact on the growth and/or survival of industry. The flexibility of adaptive leadership and the worldwide reach of global leadership theory are required in today’s leaders. Now that we have a reasonable idea of how the theories of leadership have changed over the last 100 years, we should have a greater understanding of the emotion of leadership. Those who are leaders will have both a leadership model/philosophy and a leadership style that will allow them to adapt and lead in every situation they find themselves. Leadership models or philosophies include the concepts below.       Emotional intelligence (EI): Interpersonal and intrapersonal skills are required to be well adjusted. This includes a deep understanding of self. Authentic leadership: These leaders display traits such as optimism, hope, and positive morals and values that attract others to them and result in positive outcomes. Diversity leadership: This is particularly important in today’s global environment. In order to create success for an organization, it is important to be aware of, and function with, a variety of cultures and religions, whether in patient care or in dealing with directors and boards. Servant leadership: This is collaborative and includes the desire to help others succeed. Those who follow this philosophy persuade rather than tell and use personal trust to motivate cooperation. Spirituality leadership: This is one of ethics, values, and balance in the workplace Resilient leadership: This style is one of inner strength and self-care in an organization with high stress such as found in all healthcare groups but particularly in EMS (Buchbinder & Shanks, 2017). Keep in mind that these philosophies may be found in combination with each other, and the use of one does not cancel out the use of others. Leadership Styles In the 1930s, psychologist Kurt Lewin identified three of the four leadership styles that are still referenced today. The first one, we have all experienced in our working lives, is the autocratic style leader. These leaders do not collaborate with their teams or employee groups. They are the boss; they make the decisions and do not care if there is agreement with the choice. Although there may be times when this is an appropriate stance to take such as a pilot’s choice to land or not land, when used excessively, it can produce unhappy workers. Disgruntled employees may try to find ways to avoid working with or for the leader by absenteeism, excessive sick days, and rapid turnovers. Imagine in EMS this might be the old school chief who uses the “my way or the highway” control over his shift personnel, the shift supervision, or adopts a “like it or leave it” attitude. However, when a quick decision must be made, these are the leaders who do not hesitate to make it. The democratic style leader includes input from his or her team members, but they make the final decision. Teams that work under these types of leaders are often happy and satisfied in their jobs and are productive and creative in the workplace. An EMS leader of this type might be the shift captain who takes input from his crew on new equipment requests or training needs and opportunities. He takes it all into account, but the final decision rests with him. The laissez-faire leaders leave it all up to their team to decide when and how to get things done. A deadline may be given, but the way they get to that deadline is not a concern. These leaders give a lot of support and advice but little involvement. When the team is not self-motivated, this style can lead to limited work being done and poor time management. Can you imagine a shift captain who says, “Change the oxygen tank,” then does not follow up? Would there be oxygen available for the next call if the providers on the shift did not bother to change it? Lastly, we can look at the transformational leader. These are great communicators and hold themselves accountable for their actions and leadership. They have a vision and want to share it with everyone who EMS 4302, Leadership in EMS Systems 2 works for them. They have high integrity and are often humble. They just wantUNIT everyone to succeed x STUDY GUIDEtogether. These are the types of leaders you often encounter when a department is in trouble, Title and a new inspirational leader arrives to save the day. (Food for thought: Can you see where different styles might be useful in EMS? Would a transformational leader be great on the scene of a mass casualty incident? Would an autocratic leader be great in a situation where his or her medical certification was lower than the people the leader was supervising? Just another bite: What kind of leadership style would you want to have?) Governance The “wild west” days of volunteer EMS agencies doing whatever they please are long gone. We truly can no longer view emergency medicine as a new field or career path. EMS has been around in some form or the other since the Roman times, but as a modern entity, it has reached its half-century mark from the white paper of 1965. It may be even older if you credit the mobile army surgical hospital (MASH) units of the Korean War in the 1950s. The Bureau of Labor Statistics (2015) compiled data showing the number of Paramedics at almost 250,000 as of 2014, with an estimated job growth of 24% through 2024. As EMS systems have grown in the number of paramedics and emergency medical technicians (EMTs) employed, all 50 states have developed statewide EMS systems that are overseen by boards that monitor licensing, certifications, and discipline. Governance for health care, and in particular EMS, takes many forms and is found in many layers. EMS differs from many organizations in that the structure is hierarchical in nature with administration being separate from staff and overseen by a governing body that could be a board, council, or commission. These bodies have legal authority over the governance of EMS, and it is not just the state level of governance that EMS is held to but also the local board of directors, local governments, and local medical authorities may all have a say in how EMS is practiced and paid for. In some states, the allowable skills differ from county to county while other states adhere to a national standard such as the National Registry of Emergency Medical Technicians (NREMT). Regardless of who, or how many, boards an agency must answer to, the one thing that is clear is that today’s EMS leaders/managers have a lot on their plate. Having a clear concept of a management style and leadership philosophy is more critical than ever in the success and long-term well-being of emergency medical agencies. References Buchbinder, S. B., & Shanks, N. H. (Eds.). (2017). Introduction to health care management (3rd ed.). Burlington, MA: Jones & Bartlett Learning. Bureau of Labor Statistics. (2015). Occupational outlook handbook: EMTs and paramedics. Retrieved from https://www.bls.gov/ooh/healthcare/emts-and-paramedics.htm EMS 4302, Leadership in EMS Systems 3 Assignment: There is an assignment where you will write an Essay about what you feel will help you establish yourself as a manager/leader. This report is specific to you and not just a generic report on management or leadership. As you progress through Unit Two, consider the leaders you have in your career. What did they do best and what areas could they improve on? If you have questions, please be sure to email those to me or post them in the "Ask The Professor" discussion so that everyone has the opportunity to learn from my responses. Due: Tuesday, 12/18/2018 11:59 PM (CST) Instructions Course Project Essay Now that you have begun to settle into your new job as general manager and have an idea of the problems you might encounter, you should be deciding on a management and leadership style and approach to use. Using the models of leadership and the styles of leadership discussed in the unit, write an essay describing what you think might work to establish yourself as both a manager and a leader. Your textbook lists several organizations on page 42 that you might partner with. Discuss the importance of sound leadership in EMS systems that include the community you are serving ”Hinsdale County, Colorado and I answer to the County Manager and the State Bureau of EMS” as well as the governing agencies that you answer to. Include a discussion of your external as well as internal domains in your plan. Your essay should be at least two pages in length. You are required to use at least two references, one of which may be the textbook and the other from peer-reviewed, academic, or government publications. You are expected to use correct APA style formatting for references and citations. The title and reference pages do not count toward the minimum page length requirement. ...
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School: Duke University

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OUTLINE
INTRODUCTION
BODY
CONCLUSION
REFERENCE


Running head: EMERGENCY MEDICAL SERVICES

Emergency Medical Services Leadership
Student’s Name
Institutional Affiliation
Date

1

EMERGENCY MEDICAL SERVICES

2

Emergency Medical Services Leadership
Joining a new organization as anew manager is not an easy task; there are specific traits
and skills that one must possess to help the organization achieve their goals. As a manager there
are lots of activities in an organization that one must participate in either directly or indirectly
like recruiting, training, planning among others, five essential traits must be present for one to
be a leader and a manager.
As a leader and a manager, the first thing is that as a manager I have to be flexible and I
must accept the outcome and believe that not everything will go as planned. It is essential to
understand that environment and situation change, for instance, EMS deals with various
emergencies that require different ...

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