administration resume

timer Asked: Dec 20th, 2018
account_balance_wallet $10

Question description

The professional resume is one of the most important aspects of your portfolio. A well-developed resume is the employers first glimpse at the professional you. It should be free of grammatical errors and be formatted in an easy to read fashion. This week you will be developing and submitting the first draft of your professional resume. You may already have a resume, however; resumes are an evolving document that needs to be tailored to the position you are seeking.

Use the Internet to research one job posting in your desired field. This should be a position that you are realistically qualified for based on your experience. You can use job search engines such as or, the classified ads, or search HR websites at healthcare facilities. The position that you select should be in an area where you would be willing to work, for example, if the job is in California and you have no intention of moving to Cali, then do not use it.)

Incorporate the information that you have learned from this unit's reading assignment to create a new resume specifically tailored to that job posting. Copy and paste the job posting in the same document as your new resume.

Submit your assignment using the upload instructions below.

Dhruvisha H. Patel 2132 Mill Crossing Dr. #116 Virginia Beach, VA 23454 757.513.1344 Current Healthcare Administration Student and Experienced Customer Service Professional Seeking Medical Office Opportunity. Education ECPI University – Virginia Beach, VA Major: BS in Healthcare Administration (135 Hour Externship Completed) Expected Graduation: May 2018 NC Arthritis & Allergy Care Center – Raleigh, NC June 2017 – July 2017 Healthcare Administration Extern ● Greet and check-in patients, and collect personal, medical, and insurance information. ● Schedule, reschedule, and verify patient appointments; schedule appointments with secondary care providers. ● Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays. ● Use Mysis and SRS software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic. ● Collected patient co-payments and recorded payment transactions; obtained third-party payer authorization for services provided and communicated outstanding balances to insurance companies and patients. ● Perform clerical duties such as copying faxing filing emailing etc. ● Send payment notices to insurance companies and patients Virginia Commonwealth University – Richmond, VA Major: BS in Interdisciplinary Studies Minor: Chemistry August 2011 – May 2015 Professional Experience Atlantic Eye Consultants – Virginia Beach, VA Medical Receptionist ● ● ● ● ● ● ● ● Answer phones, transfer calls, taking messages. Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data. Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents Process payments from patients for co-pays and uninsured visits Schedule appointments for new and recurring patients based on Physician and PA/NP availability Maintain hard copy patient records as well as the files stored in our EHR Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services Provide patients with support and guidance as needed Myeyedr – Raleigh, NC Patient Service Coordinator ● ● ● ● ● ● April 2018 – Current August 2017 – April 2018 Answer phones, transfer calls, taking messages. Check in and check out patients in the optometric clinic. Checking on patient’s insurance for medical and optical benefits. Scheduling, cancelling, rescheduling appointments. Performed all necessary paperwork (i.e. patient charts, referrals, welcome packets and treatment plans). Managed account and patient records according to HIPPA confidentiality standards. Dhruvisha H. Patel 8200 Stonebrook Terrace #102 Raleigh, NC 27617 757.513.1344 Professional Experience (Continued) Marriott International – Durham, NC June 2016 – December 2017 Guest Services ● Promoted positive guest relations to all individuals approaching the Front Desk ● Answered inquiries pertaining to hotel services guest registration and travel directions or make recommendations regarding shopping dining or entertainment ● Improved property management functionality by submitting key change requests ● Process guest arrivals and departures including all necessary payments ● Oversaw guest registration reservations and other clerical duties with a focus in quality and courtesy ● Handling cash and card payments. Edible Arrangements – Chesapeake, VA April 2016 – May 2016 Manager ● Analyzed and maintained a sale-focused climate, focusing on suggestive selling and growing guest check average. ● Developed a customer driven culture that supports outstanding customer service. ● Monitored and interpreted cash flows and predicted business trends. ● Optimized business productivity and performance by cross- training employees. Rodeway Inn and Suites – Virginia Beach, VA Assistant Manager / Shift Manager ● ● ● ● Performed bookkeeping activities, such as balancing accounts and conducing nightly audits. Asked guests for identification and ensured accuracy in provided credentials. Computed bills, collected payments and made changes for guests. Conducted supervisor phone calls dealing with critical customer issues. Kools Smile – Colonial Heights, VA Assistant ● ● ● ● May 2013 – August 2013 December 2012 – January 2013 Assisted in conducting X-rays, check in and check out consultations. Developed strong patient relationship by providing the highest level of customer service. Scheduled patients and processed bills and collection. Verified and processed dental benefits, as well as claims to the insurance provider. Volunteer Experience VCU Medical Center – Richmond, VA Neonatal Intensive Care Unit ● ● ● May 2014 – July 2014 Interact with members to ensure that they’re receiving the best care experience possible. Answer phones and make calls. Assist with transportation and discharged patients to their vehicles. VCU Medical Center – Richmond, VA In-patient Bone Marrow Transplant Unit ● ● ● Organize a marrow registry drive. Provided professional expertise by supporting patients in transplant process. Transport lab specimens as requested. August 2013 – November 2013

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School: New York University

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Only issue was the guy's response time which was a bit long, which made me a bit anxious. Reached out to the help desk and they helped me out, turns out the tutors aren't all from US which meant there was a time difference. No issues on the quality.

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