Description
Prepare a simple matrix using the faculty-approved organization/industry from Week 1 in which you compare and contrast business-to-business (B2B) and business-to-consumer (B2C) e-commerce in terms of security, SCM monitoring, and performance enhancement.* Amazon was the Faculty approved Organization. Please reference the information requested below around Amazon
- Your matrix should include various elements (payment systems, customer service, inventory monitoring tools, account access and permissions, etc.) and a minimum of three industry examples to support your analysis.
Write a 700-word summary of your matrix and cite three separate resources in addition to your textbook.
Format your summary consistent with APA guidelines.
Explanation & Answer
Attached.
Running head: COMPARISON BETWEEN B2B AND B2C E-COMMERCE
Comparison between B2B and B2C E-Commerce
Names:
Institution:
1
COMPARISON BETWEEN B2B AND B2C E-COMMERCE
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Comparison between B2B and B2C e-commerce
E-Commerce has advanced tremendously in the recent past. In this regard, two types
of businesses have since emerged. These are business to business (B2B) and business to
consumer (B2C). B2B companies sell to other companies such as retailers, suppliers, and
distributors, among others, in bulk amounts. The number of transactions that these companies
make is small but each transaction is worth a high value. On the other hand, B2C companies
sell directly to the consumers. These companies often make their sales in small quantities.
When large transactions are made, they are made by consumers rather than businesses that are
intending to redistribute them. Other than these operational differences, B2B and B2C
companies have a number of similarities and differences in terms of security supply chain
monitoring (SCM), and performance enhancement. In order to understand how these types of
e-commerce companies compare to one another, the following matrix and analysis will
analyze these businesses from the three perspectives while occasionally referring to Amazon
for examples and illustrations.
Table 1: A comparison matrix for B2B and B2C companies
Security
SCM monitoring
B2C
B2B
Purchases are made in small
All purchases are made in
quantities.
bulk.
The risk for every transaction
The risk for every transaction
is low.
is high.
There are many channels to
Security is maintained
communicate security issues.
through humans.
Security can be easily
Security cannot be easily
automated.
automated.
The supply chain system is
The supply chain system is
complex.
simplified.
Delivery time is critical
Delivery time less critical
Supply chain systems should
Supply systems are flexible.
COMPARISON BETWEEN B2B AND B2C E-COMMERCE
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be perfect.
Risk of losing customers due...