Employee Training

Anonymous
timer Asked: Dec 23rd, 2018
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Question Description

Continuing with the paper developed in Weeks One, Two, and Three, add an additional 2 to 3 pages (700 to 1,050 words) describing your plans for training employees and preparing them for system changeover. Include the following:

  • Develop a schedule of activities to prepare for training and to conduct the training.
  • Describe the resources that will be needed for training, including training materials, the training methods to be used, and training schedules for each of Brewton's locations.
  • Explain how training can be organized to provide training and keep the business operating.
  • Prepare a 4- to 5-slide PowerPoint® presentation that will provide general information to the company employees about how the startup of the new system will affect them and what to expect in each of the stages of deployment.
  • Prepare a project budget itemizing each area of expenditure required to complete the application implementation.
  • Describe the proposed implementation project approval process, identifying stakeholders who will authorize the project team to go forward with the plan.

Incorporate feedback from your previous assignments.

Format your paper consistent with APA guidelines.

Update your project plan to include the tasks associated with this assignment.

Zip your assignment into one file.

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Running head: TESTING & QUALITY ASSURANCE Tejashree Patel Professor Goyden CMGT- 445 Testing & Quality Assurance December 17, 2018 Testing & Quality Assurance 1 TESTING & QUALITY ASSURANCE 2 This is the final phase of the overall software implementation process and for this reason; the main idea behind this particular plan is to ensure that the users of the software are able to test the software and verify that it has the capability to work and meet all the requirements in a realworld environment (Takanen et al., 2018). This particular phase is as important as any other phase of the overall software implementation process and for this reason, it should not be neglected by any means. In our case, the overall software testing and quality assurance will be conducted by our various stakeholders who include people such as the: system owner, system designer, project manager, marketing and sales team, and human resource manager and the reason behind this is actually to ensure that all of the stakeholders who will be the users of the system actually accept the system before it is deployed to the real-life environment. For this reason, the main phases behind this particular plan include the following: Gathering the Key Acceptance Requirements These are the main requirements that are actually going to be evaluated by the user so as to check if the overall software meets all these requirements and thus if the software passes the test then it means that users will accept it and also it means that it will be fit for user use in a reallife scenario (Takanen et al., 2018). For this reason, it is important that all these requirements are gathered before the actual planning for the testing phase has started. Software Functionality This is one of the main acceptance requirement that will be needed to be gathered before the actual plan for the testing phase begins and for this reason it is important to sit down with one of the main stakeholders for this particular software so as to acquire all the necessary information that the owner and the other stakeholders will be expecting from the actual software during the testing period. TESTING & QUALITY ASSURANCE 3 Contract We will also have to review the actual contract that was created before the implementation process began and the main reason for this is because we want to ensure that all the requirements stated in the contract are all met and nothing is omitted (Takanen et al., 2018). If this is the case, then it means our stakeholders will actual acceptance the software even before the testing phase begins and the reason for this is because they would have already gained out trust if the confirm that we have met all their requirements given in the contract. Defining the Scope Involvement In the testing phase, usually, there is no involvement between the implementers and the clients when it comes to testing the program and the main reason is that the user is the person that is supposed to check and clarify that the software meets his goals. For this reason, we will have to give the user his space in this particular time of the implementation process. The Assistance of the User Acceptance Testing In case the users experience any kind of difficulty when testing the software, it is important for us to assist them so that they can get more out of the software (Taylor, 2018). In addition to this, when it comes to assisting the users, we are supposed to train them on how to use the software where do not understand. This is the only part that we are supposed to play in the actual testing phase. Performing the User Acceptance Testing & the Presentation of the Final Results TESTING & QUALITY ASSURANCE 4 In this particular instance, the users are supposed to point out the main areas where they want to evaluate and for this reason, the quality assurance team will perform the actual testing of the area and thereafter they will have to present the results to the user. After this, is when the user will evaluate the results so as to clarify if they meet all the needs. User Acceptance Testing Plan This is where the overall planning phase begins and the following are the main points behind the actual plan: Who Are To Perform The Test? In this kind of case, the main people that will be involved in the actual testing of the software will be both the users and the software testers (Taylor, 2018). The software tester’s work will be to test the areas pointed out by the users and the user’s work will be evaluated and giving feedback based on the final results. Environment The testing will be performed in a computer laboratory that has various computers with different kinds of operating systems and also with a projector that will be used to display the final results and also to train the users on how to use the software. Hardware The hardware needed for successful completion of this particular project will be different kinds of CPUs such as Dell, HP, and Lenovo and they should have different kinds of operating systems so that the software can be tested on different platforms in order to check if it can work as required in different kinds of platforms (Taylor, 2018). Methods & Procedures TESTING & QUALITY ASSURANCE 5 Black Box Testing This is a method of testing software in which the internal design, structure, and the implementation of the application are not known to the actual testers of the software (Zhu et al., 2018). This test is both a functional and a non-functional type of test. The test designs for this particular type of test include such things as cause and effect graphing, equivalence portioning, and boundary value analysis. White Box Testing This is a type of testing in which the internal design, structure, and the implementation of the software are known to the actual testers and for this particular reason, the tester will have to help the users in this particular case (Zhu et al., 2018). The design techniques for this particular testing include such things as data flow testing, control flow testing, path testing, and branch testing. Gray Box Testing This is a method that combines both the black box testing and the white box testing but usually, it is a method of testing whereby the tester does not have any knowledge of the internal components of the software and the testing itself is meant for debugging the software. Data Conversion Plan All the data concerning the software will be stored in an external hardware and thus when needed during the testing phase, the hardware device will be inserted in the various computer systems where the testing will be done and thereafter it will be executed so as to be tested (Zhu et al., 2018). This will be done in order to check if the program can run effectively in different kinds of platforms. In case there is a need for bulk conversion of data, then we will use the ERP software to make work easier for us when it comes to this particular task. TESTING & QUALITY ASSURANCE 6 TESTING & QUALITY ASSURANCE 7 References Takanen, A., Demott, J. D., Miller, C., & Kettunen, A. (2018). Fuzzing for software security testing and quality assurance. Artech House. Taylor, J. (2018). Quality assurance of chemical measurements. Routledge. Zhu, Q., Panichella, A., & Zaidman, A. (2018). A systematic literature review of how mutation testing supports quality assurance processes. Software Testing, Verification, and Reliability, 28(6), e1675. IMPLEMENTATION RESOURCE PLANNING: BREWTON BUSINESS SCENARIO Submitted By: Tejashree Patel Required Implementation Resources…      A team which includes involved company representatives and outsourced personnel. The team should include the CEO, the Chief financial officer, chief Operations Officer, Human Resources Director and all staff of the IT department. It should also include a collection outsourced IT professionals to install the software in the new network. State of the art computers, laptops, tablets and other necessary infrastructure for the implementation of the new software. Funding for the project (most critical). Qualifications for the human resources needed…     The in house members of the team should have a direct influence on the funding, administration or implementation of the plan. The outsourced members of the team should have prior experience in successful implementation of such soft wares in other companies. In house team members should provide at least two suggestions for the outsourced IT team. Besides these suggestions, ‘help-wanted’ ads should be developed by the HR department to search for the outsourced members of the team. Criteria for evaluating applicants responding to the ads…    Relevant academic competencies with respect to such systems. Proven experience in implementing such projects. Positive reviews from former clients of these individuals. Criteria for evaluating hardware needed for the project…     Positive reviews by current users of similar hardware sources. Reputation of the manufacturer of the hardware. Price (should be as cheap as possible). Durability of the hardware. References   Bramorski, T. (2011). Best Practices In Operations Executive Information Systems Software Development And Implementation. Review Of Business Information Systems (RBIS) , 9(2), 13. doi: 10.19030/rbis.v9i2.4458 Shi, M. (2010). 4Ps of Business Requirements Analysis for Software Implementation. Computer And Information Science, 3(2). doi: 10.5539/cis.v3n2p30 Running head: SCHOOL MANAGEMENT SYSTEM IMPLEMENTATION Tejashree Patel Professor Goyden CMGT 445 Implementation Strategies December 10, 2018 1 SCHOOL MANAGEMENT SYSTEM IMPLEMENTATION 2 The project takes various processes for it to meet its core value to the organization or the business. The project planning initializes the most important step of a project. This always involves analysis of the viability and exploring different measures and needs of the project. Other processes come in like project design; the final step of a project involves project implementation. Project implementation determines the success of the project without which the project remains just as a company resource, this is the part where the company starts realizing the value of the project ("Implementation of Low-Cost IoT based Home Automation system on Spartan FPGA", 2018). Student management information system is required by the cornerstone college which has experienced the need of the system due to the high demand of the students in the college. The college has contracted Mega technology software developer to provide the solution for the school. The college has challenges in the management of the student due to its dilapidated file system. The system will enable the college to have clear details about every student through the enrollment process. The captured record will enable the management to monitor student’s performances by reflecting on their assignments and grading, monitor students’ account details and enable the students to register different units in different semesters. On the other hand, the administration will have the administration credential to enroll students, create users both admin users and students and lecturers. The systems will be able to provide the daily report and brief details about student and the lecturers. After the implementation, the system will ease any burden faced by the college to find records and will reduce chances of misplaced records. All the college information will be kept in the school database for easy access by the management. The system will guide in future decision making due to its current and real-time reporting about the activities and status of the school, students, and lecturers. The following are the stakeholders of the system SCHOOL MANAGEMENT SYSTEM IMPLEMENTATION 3 System owner This is a person with a clear understanding of the proposed project. The project owner understands the value of the system and system functions requirement. The owners are able to make the decision and request changes where necessary because they understand the system better. The project owner is a functioning member of the project and any success of the project are reported to him. The project owner makes a major recommendation of the team which contributes to the realization of the project. The interests of the company are represented through the project owner. System designer, analyst, and engineer These are the team involved with the actual implementation of the system. The project design is headed by David Weng. His work is to present the required design to the system engineer. He works closely with the system analyst to make any changes that may be required in the implantation of the system. His work is to present to the system engineer with clear expectation of the system. The system analyst formulates the major system requirement both the functional requirement and non-functional requirement of the system. The analyst work is to guide the system design and correct any error associated with the system. The system analyst position is head by Quinta winner. The system engineer responsibilities are to code the system with a clear guide from the system design. The engineer tests the system module by module to ensure that all codes are working. He works closely with the system owner in testing the system to ensure all the specifications of the project are error free. This department is head by the Tom watt the head of the engineering department. Project manager SCHOOL MANAGEMENT SYSTEM IMPLEMENTATION 4 The project manager ensures that project resources are available to the team. He works to supervise the project and to evaluate the project progress. In addition, the project manager facilitates in motivating the project team. Project market department and sales team This team ensures that the project implemented meet the right demand. The project marketer ensures that the interests of the company are met as and work closely with the client to ensure that all the legal standards are met by both the client and the company. The project management is coordinated by Wanton Pablo the information technology manager. Human resource manager The human resource operates to provide the workforce required and guided the decision to ensure the success of the system realize its purpose. The managing director Alex Owen and our IT expert ensure that the decision is made and give guidance to the company project sponsor Peter Hines who ensures that every company decided to enhance standards of the project have adhered. Hines work is to approve the project and make any further recommendation. Every decision made is directed to the project manager who works with the project team to execute various tasks. System implementation requirements Two client machine with the following specification SCHOOL MANAGEMENT SYSTEM IMPLEMENTATION 5 Core i3 CPU 500 GB hard disk @ 4Hhz Ram Server-client machine One core i7 CPU One Terabyte hard disk 8 Ghzs Ram System testing After the system is ready, the system will go through a pilot test to test its effectiveness before it is fully deployed to the school. The purpose of the pilot test facilitates in ensuring the system can deliver as expected. System monitoring This is the final process of the project cycle that ensures that the system is providing the required services. It involves creating updates to enhance system functionality. System user manual SCHOOL MANAGEMENT SYSTEM IMPLEMENTATION 6 This is the document that accompanies the system to guide the users on how to interact with different interfaces. The system user manual facilitates in easy training. It contains all the steps and procedures required to use the system. System documentation This is a booklet prepared by the system developers to show all the procedures used in designing and developing the system. It contains all the modules used and system codes used to develop the system. System documentation enables the developer in making updating the systems and understands the system functionalities. Outsourcing services Many companies opt to outsource services due to a lack of internal expertise. There are other reasons other than lack of expert knowledge. Companies opt to outsource services to maximize business performance and to eliminate more workforces. Outsourcing has major benefits to a company. These may include the provision of expert services and professionalism. The main disadvantage is that outsourcing can be expensive for the company. Developing software in-house may lack some of the expert skills and lack of proficiency to develop the required system. Also, the company may lack the implementation team that outsourcing company has. Through outsourcing, the company benefits from the expertise skills from outsourcing company which make the company reap double benefits (Bryce & Useem, 1998). Reference SCHOOL MANAGEMENT SYSTEM IMPLEMENTATION 7 Implementation of Low Cost IoT based Home Automation system on Spartan FPGA. (2018). International Journal Of Recent Trends In Engineering And Research, 513-516. doi: 10.23883/ijrter.conf.20171225.078.eq2op Bryce, D., & Useem, M. (1998). The impact of corporate outsourcing on company value. European 2373(98)00040-1 Management Journal, 16(6), 635-643. doi: 10.1016/s0263- Running Head: ERP Implementation at Brewton Enterprises Inc. Stakeholders in the Implementation of ERP Tejashree Patel CMGT-445 Professor Goyden December 3, 2018 Running Head: ERP Implementation at Brewton Enterprises Inc. Brewton Enterprises, Inc. needs to actualize an exhaustive Enterprise Resource Planning (ERP) application to support the business now and later on. The ERP system will incorporate all aspects of the organization; human resource, sales, manufacturing, development and marketing. Right now there are issues with stock levels, which don't appear to reflect exact numbers in each distribution center. The new system will supplant the majority of the computer applications as of now being used in the organization. There is a need of real-time information from all areas of Brewton making it unified. With the new framework, Brewton will enhance in Customer Relationship Management, Human Resources, Accounting, and the Supply Chain Management parts of stock control, receiving, and transportation. The following stakeholders will be involved in the implementation of this system: Business Owner In all business organizations, there are bosses who assume a vital job in putting down methodologies for the organization. The organization’s founder is associated with setting out the objectives and in this way needs all information about the ERP. He or she couldn't be a functioning member in the venture, but he should be informed of the real achievements of the task. For instance, the owner will have to guarantee that all partners take part effectively in the venture. The owner should also be associated with the choice of ERP to be chosen. Production, Sales and Marketing departments The departments in the business that will get the most from the ERP system are Production, Marketing and Sales. The sales and marketing department is headed by Jennifer Morales. An ERP system aids the creation division to grow generation levels and control costs even more efficiently. The ERP system will well impact creation office more as it will do most of the work Running Head: ERP Implementation at Brewton Enterprises Inc. besides make the creation procedure more efficient. Sales and Marketing divisions are vital for each association. They are for the most part engaged with the incorporation of the client relationship and marketing division. Subsequently these two departments need to be involved in the ERP requirement examination and associate the business with the expected clients. Engineering Department The engineering department contai ...
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Emilyprofessor
School: Cornell University

Attached.

Running head: EMPLOYEE TRAINING

1

Tejashree Patel
Professor Goyden
CMGT- 445
Employee Training
December 24, 2018

EMPLOYEE TRAINING

2

Employee Training
Training Schedule for the all the Brewton Enterprises Locations
Brewton Enterprises Training Schedule
Topics

Introduction

Break
Purpose of new ERP
System

Lunch Break
New EPT System
Components

Break for the day

Contents

Welcome the Employees
Outline the expectations of the training
Purpose & Objective of the Training
Concepts of new ERP Systems & its basics
Exercise on basics use of the new ERP system
30 minutes break
Overview of the new ERP system

Time
8.00AM10.00AM

10.00-10.30
10.30-1.00PM

Background of the new ERP system
How the new system is used and operates
Productions results
Exercise on how the new ERP system is used
one hour lunch break
Major usages of the new ERP system
Steps in Data entries of new ERP system
Major components
practical exercise on how to use new system
Ending of the training

1.00PM-2.00PM
2.00PM-4.00PM

4.00PM

Resources Needed for Training
There are different resources needed for successful training of the employees on how the ERP
system operates. Thus, the human resources required i.e. the people who will train the employees
include:

EMPLOYEE TRAINING

3

✓ System owner: This is a person with a clear understanding of the proposed project. The
project owner understands the value of the system and system functions requirement. The
owners are able to make the decision and request changes where necessary because they
understand the system better. The interests of the company are represented through the
project owner. Therefore, the system owner will help in answering questions when asked
by employees.
✓ System designer...

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Anonymous
Good stuff. Would use again.

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