Description
Resource: Ch. 13, "Systems Implementation", from the "Documenting the System" section to end of the chapter.
Write a 3-page paper that explains the importance of training and support after software is implemented.
Describe the methods whereby training materials can be delivered to the users of the software system.
Explain the ways in which software can be supported after it is implemented/released.
Incorporate additional research or academic information to support your paper.
Format your paper according to APA guidelines.
Explanation & Answer
Attached.
Software training and support outline
Introduction
Importance of software training and support
Software training
Training methods
Software support ‘support methods
Conclusion ‘
References
Running Head: SOFTWARE TRAINING AND SUPPORT
Software Training and Support
Institution Affiliation
Date:
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SOFTWARE TRAINING AND SUPPORT
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Any time an organization or a business installs a new tool in the operations of the
activities; there is a need to help users of the tool to adapt to the system. This is done by offering
the necessary training of the users. Training goes hand in hand with the support to enable the
users to work effectively and without strain in attaining the purpose of the implementation.
Essentially, it is worth noting that one of the best things that every organization will do upon
implementation of a new system is training and support. This will help realize the technology as
well as the full capability of the implemented technology.
The management of an organization is conversant with the process of support and
training process. Whenever new software is implemented everyone must be trained as they might
not be well conversant with the needs and the objective of the new considerations for the
implemented software. Support and training are documented and carried out by the softwa...
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