Operations Management - Quality Management

timer Asked: Jan 3rd, 2019
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Question description

At this juncture, you should have a firm understanding of how important operations management and operational quality management is to every successful organization. This Discussion topic challenge relates to quality and an organization’s constant search for continuous improvement.

Please answer the following:

  1. Select a company or organization that, in your personal experience, has produced products of "high quality."
  2. Select one product, from the company named, that you personally believe to be of exceptional quality and appraise the specific characteristics of the product that make it "high quality."
  3. Select a product (from the same company or from another company) that you believe is of "poor quality." Appraise why you found the product of "poor quality" by describing and listing any defects, and suggest ways in which that organization could improve the product’s quality.

Make sure you are supporting your answers fully and that your source research is identified with citations and references.

Tutor Answer

School: Duke University



Operations Management - Quality Management




Apple Inc. Company
Apple Inc. is one of the most successful companies in the world because of the nature of
products that the company produces. Consumers attached to Apple products believe that the
company has unique and high-quality products as compared to its competitors. This is a
company that is known to focus more on the quality of its products and not profit (Heizer &
Render, 2015). This is actually what makes the company unique. For decades now the company
has continued to launch new and unique products in the market ranging from unique feat...

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Only issue was the guy's response time which was a bit long, which made me a bit anxious. Reached out to the help desk and they helped me out, turns out the tutors aren't all from US which meant there was a time difference. No issues on the quality.

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