WHAT WOULD BE the possible or potential reason the Studypool site would refuse to remit payment, without explanation, to a five-star Gold tutor (with an earned doctoral degree)? He tells me his every inquiry for the past several months has been met with dead silence from the Customer Service/complaint portal, and he is owed HUNDREDS of dollars by the site, never having been paid a red cent. My Question: What could be the cause of this? Is it: a) malfeasance? b) apathy? c) incompetence? d) other?