Communication

Anonymous

Question Description

(1) Review your current methods of communication. Discuss areas such as using slang or text abbreviations that could take away from your professional image.


Articles to read are:

Grosdidier, S.,& Manvitz, D.(2007). Four ways we sink ourselves.(cover story).

Firstline, 3(2), 14-20

Busser, D. (2012). The evolving workplace: New (and re-emerging) trends. T+D, 66(5), 44.

Wienclaw, R. A (2008). Communications in the workplace. Research Starters Business (Online Edition).

Lasater, I. & Stiles, J. (2010). Words that work in business: A practical guide to effective communication in the workplace.

Puddle dancer Press by Ike Lasater and Julie Stiles. PuddleDancer Press (c) 2010

"Tips on getting started".

Read the following sections: (1)Handling difficult conversations

(2) Responding when colleagues complain.

(3) Answering emails.



Tutor Answer

Msharon
School: UCLA

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