Conflict Resolution at the St. Clare Hospital

Jul 3rd, 2015
Steve1995
Category:
Management
Price: $25 USD

Question description

Conflict Resolution at the St. Clare Hospital

The St. Clare Hospital was founded in 1988. In the past few years, the revenues have dropped steadily to a point where CEO James Edwards is considering cost control to improve the organization’s bottom line. Mr. Edwards understands physicians play a critical role in controlling cost, but they do not have a great interest in cooperating with him to sustain the viability of the hospital. Mr. Edwards decides to hire Wendy Jones as the chief operating officer and empower her to cut costs for the hospital. The first measure taken by Ms. Jones is to outsource the interpretation of imaging readings and fire the radiologist Dr. Harris. By doing so, the hospital would save $160,000 per year. However, after two weeks, the hospital sees 18% inaccuracy rates in outsourced reading reports. The hospital might face legal liabilities from inaccurate readings. Mr. Edwards and Ms. Jones want to stay with the plan to control costs, but the physicians are furious. The medical director, Dr. Wiseman, gathers all staff physicians to a call for action.

Write a four-to six-page double-spaced paper (excluding title and reference pages), addressing the following:

  • Describe types of conflict identified in this case.
  • Explain conflict management styles evidenced in this case.
  • Propose a conflict resolution strategy to be used.  
  • Recommend strategies to reduce cost and legal liabilities.

Including an introduction and conclusion paragraph, your paper must be four to six double-spaced pages (excluding title and reference pages) and formatted according to APA style.Utilize a minimum of three scholarly and/or peer-reviewed sources, including the textbook, that were published within the last five years. Document all references in APA style.

Tutor Answer

(Top Tutor) Daniel C.
(997)
School: University of Maryland
PREMIUM TUTOR

Studypool has helped 1,244,100 students

8 Reviews


Summary
Quality
Communication
On Time
Value
pmallory
Dec 9th, 2016
" Totally impressed with results!! :-) "
mixedballz
Nov 30th, 2016
" excellent work as always thanks for the help "
Five Star Tutor
Nov 25th, 2016
" Outstanding Job!!!! "
kiln82
Nov 16th, 2016
" awesome work thanks "
darnay
Nov 7th, 2016
" The best tutor out there!!!! "
likeplum4
Nov 3rd, 2016
" Excellent work as usual "
kpcutie
Oct 11th, 2016
" Excellent job "
Joemoe
Oct 2nd, 2016
" <3 it, thanks for saving me time. "
Ask your homework questions. Receive quality answers!

Type your question here (or upload an image)

1827 tutors are online

Brown University





1271 Tutors

California Institute of Technology




2131 Tutors

Carnegie Mellon University




982 Tutors

Columbia University





1256 Tutors

Dartmouth University





2113 Tutors

Emory University





2279 Tutors

Harvard University





599 Tutors

Massachusetts Institute of Technology



2319 Tutors

New York University





1645 Tutors

Notre Dam University





1911 Tutors

Oklahoma University





2122 Tutors

Pennsylvania State University





932 Tutors

Princeton University





1211 Tutors

Stanford University





983 Tutors

University of California





1282 Tutors

Oxford University





123 Tutors

Yale University





2325 Tutors