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How is process selection related to product design and capacity determination?

Jul 3rd, 2015

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PROCESS SELECTION

Process refers to the way an organization chooses to produce its goods or provide its services. Essentially it involves choice of technology and related issue, and it has major implications for capacity planning, layout facilities, equipment, and design of work systems.

Make or buy.

In make of buy decisions, a number of factors are usually considered.

1.  Available capacity (usually, contractual works are more costly).

2.  Expertise.

3.  Quality considerations (some specialized companies may provide higher quality; otherwise, if a strict quality control is essential, self-production may become the choice).

4.  The nature of demand (if steady – do yourself; wide fluctuations or small orders may require subcontracting, however).

5.  Cost (the most important factor, linked to all of the above).


Product design is the process of determining all the features and characteristics of a product or service.  The design of the product or service must match the business strategy in order for the company to be successful.  For example, if we create a product with numerous features, it would probably be more expensive to produce.  This would not help us if our goal is to provide a low cost product.


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Jul 3rd, 2015

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