Format
Memo # 1: Culture's Impact on Communication
In a properly formatted memo addressed to your instructor (memo design) discuss the
importance of
understanding the opportunities and challenges of intercultural communication.
In order to prepare this memo properly, you will need to review your text, prior to beginning
this assignment.
Be certain to properly reference your sources with a footer at the bottom of the memo. Month
Day, Year
To:
From:
Subject:
Insert Instructor's Name, Title
Insert Your Name (use italic fonts for your initials) Culture's Impact on Communication
Introduction/Opening: Begin your memo with an introductory paragraph explaining the
importance of
understanding the opportunities and challenges of intercultural communication.
Body/Discussion: In the body of your memo, briefly explain the differences between highcontext and low-context cultures and how cultures around the world vary widely in the role that
context play in communication.
Continue the body of memo by explaining how culture affects business communication. Create a
bulleted list with recommendations. Please refer to creating lists and bullets to clarify and
emphasize.
Conclusion/Closing: Begin your closing paragraph with a courteous transition and a brief
summary of the message's content. Conclude your memo with by indicating how the reader
may contact you if he/she has questions about the content of the memo.
Specs
Simplified Format
Month Day, Year
To: Recipient’s Name
From: Author’s Name Initials Subject: 3-5 Key Words Contact Information
• If there are multiple recipients, list the names in alphabetical order according to last
name. • You can also include a “CC” line below the “To” line and list the names of your
secondary audience--that is, people who may be interested in the memo but are not
directly responsible for responding to it.
• After the sender’s name, it is customary for the sender to write her/his initials next to
name on the memo. This acts as a signal that the sender has verified and approved the
memo content.
Organization Of Ideas
• Confine your memo to a single purpose
• Begin your memo with the main idea.
• Elaborate on your main point in the body of the memorandum. Consider using bullets
to clarify information.
• Close your memo with an invitation for further discussion and how you can be
contacted. • Do not use a closing salutation for a memo, as you do with a letter.
• Do not sign the bottom of the memo
Margins and Spacing
• The margins for a typical memo are a 1 to a 1.5 inch left margin, a 5/8 to a 1 inch right
margin, and 1 inch margin at the top and bottom of the paper.
• Margins may be adjusted slightly to make your memo fit on one page, or to space the
information so that page breaks do not happen at awkward places.
• Create a straight, left margin. All paragraphs and headings should be lined up with the
left margin. This is referred to as block-style paragraphs. It isn’t necessary to indent the
first line of a paragraph.
• Single space within each paragraph of a memo.
• Double space between paragraphs.
• Skip three lines between headings.
Headings
Simplified Format
• If your memo is more than two or three paragraphs, including headings can be helpful
for your reader.
• Be sure to use headings that capture the key topic of that section and capitalize each
major word of the heading.
• Bolding or underlining the heading will help the visual design of your memo.
Citing
Use Lists and Bullets to Clarify and Emphasize
An effective alternative to using conventional sentences is to set off important
ideas in a – a series of words, names, or other items. Lists can show the
sequence of your ideas, heighten their impact visually, and increase the
likelihood that readers will find your key points. In addition, lists simplify complex
subjects, highlight the main point, ease the skimming process for busy readers,
and give them a breather. Consider the difference between the following two
approaches to the same information:
Narrative
Owning your own business has many advantages. One is the ease of establishment.
Another advantage is the satisfaction of working for yourself. As a sole proprietor, you
also have the advantage of privacy because you do not have to reveal your information or
plans to anyone.
List
Owning your own business has three advantages:
• Ease of establishment
• Satisfaction of working for yourself • Privacy of information
When creating a list, you can separate items with numbers, letters, or bullets (a
general term for any kind of graphical element that precedes each item). Bullets
are generally preferred over numbers, unless the list is in some logical sequence
or ranking, or specific list items will be referred to later on.
Lists are easier to locate and read if the entire numbered or bulleted section is
set off by extra space before and after, as the preceding examples demonstrate.
Furthermore, when using lists, make sure to introduce them clearly so that
people know what they’re about to read.
Bibliography:
Courtland L., B., & John V., T. (2007). Completing Business Messages. In D.
Parker, R. Butera, & M. Boos (Eds.), Business Communication Essentials (3rd ed.,
pp. 104- 105). Upper Saddle River: Pearson Prentice Hall.
Citing
Use Lists and Bullets to Clarify and Emphasize
An effective alternative to using conventional sentences is to set off important
ideas in a – a series of words, names, or other items. Lists can show the
sequence of your ideas, heighten their impact visually, and increase the
likelihood that readers will find your key points. In addition, lists simplify complex
subjects, highlight the main point, ease the skimming process for busy readers,
and give them a breather. Consider the difference between the following two
approaches to the same information:
Narrative
Owning your own business has many advantages. One is the ease of establishment.
Another advantage is the satisfaction of working for yourself. As a sole proprietor, you
also have the advantage of privacy because you do not have to reveal your information or
plans to anyone.
List
Owning your own business has three advantages:
• Ease of establishment
• Satisfaction of working for yourself • Privacy of information
When creating a list, you can separate items with numbers, letters, or bullets (a
general term for any kind of graphical element that precedes each item). Bullets
are generally preferred over numbers, unless the list is in some logical sequence
or ranking, or specific list items will be referred to later on.
Lists are easier to locate and read if the entire numbered or bulleted section is
set off by extra space before and after, as the preceding examples demonstrate.
Furthermore, when using lists, make sure to introduce them clearly so that
people know what they’re about to read.
Bibliography:
Courtland L., B., & John V., T. (2007). Completing Business Messages. In D.
Parker, R. Butera, & M. Boos (Eds.), Business Communication Essentials (3rd ed.,
pp. 104- 105). Upper Saddle River: Pearson Prentice Hall.
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