ISCOM305 Operations Management questions

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Business Finance

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Please use the same attached file to answer all questions in appropriate section, minimum answer is 150 words per question, use in-text citations and list the references used if its not your own words.

Please,

list the reference under each answer of each question separately keep them in

order they are and don’t change the formatting!


8 Questions Total

Answer to each part separately

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Please use the same attached file to answer all questions in appropriate section, minimum answer is 150 words per question, use in-text citations and list the references used if its not your own words. Please, list the reference under each answer of each question separately keep them in order they are and don’t change the formatting! Answer to each part separately Chapter 1 1. Why should one study operations management? 2. Identify four people who have contributed to the theory and techniques of operations management. 3. What are the three basic functions of a firm? 4. Identify the 10 strategic operations management decisions. Chapter 2 5. List six reasons to internationalize operations. 6. Coca-Cola is called a global product. Does this mean that Coca-Cola is formulated in the same way throughout the world? Discuss. 7. Define mission. 8. Define strategy.
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Explanation & Answer

Attached.

Running head: OPERATIONS MANAGEMENT

Operations Management
Institution Affiliation
Date

1

OPERATIONS MANAGEMENT

2

Why should one study operations management?
It is essential for an individual to study operations management because it shows clearly
how people organize themselves to make the business more productive. This is because it is
related to other functions of any company including selling. Also, we study operations
management in order to gain knowledge on how goods and services are produced in an entity.
This is important since it enables firms to create quality goods and services used by consumers.
It’s significant for one to study operations management so that they can clearly understand the
role of an operations manager. This will enable an individual to explore the various opportunities
in the career field of operations management (Stevenson, Hojati and Cao, 2017). Lastly, studying
this field of an organization is critical since it’s costly for any company. The revenue generated
by most organizations is directed towards the operations department. The production function
enables an enterprise to improve its profitability levels.
Reference
Stevenson, W. J., Hojati, M., & Cao, J. (2017). Operations management (Vol. 8). Boston:
McGraw-Hill/Irwin.

Identify the four people who have contributed to the theory and techniques of operations
management.
The four persons who have greatly contributed to the philosophy and techniques of
operations management include Frederick Taylor, famously known as the father of scientific
management. His idea that operations should be done more aggressively and with more
resources. He is among those who always seek the best way for a firm to produce. Another

OPERATIONS MANAGEMENT

3

individual was Walter Shewhart who emphasized the idea of quality control operations
management. Using his knowledge in statistics, he claimed that quality control was a significant
element in managing the operations of a firm. Edward Demings also contributed to the theory
and techniques of operations management. He believed that for quality to be improved, the work
environment and processes must b...


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