In this unit, you will respond to a series of questions designed to analyze assigned readings. For instance, you will consider the writer's stance and voice; you will examine evidence—reliable? verifiable? You will also write brief summaries recognizing the subjective and objective.

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Model the following prescription fulfillment process. Use subprocesses where required, and nest them appropriately: (Hint- there are 4 subprocesses: Receive Prescription, Enter and Check Prescription,...., ..... . Also, you will need temporal events and error events in a subprocess). Customers drop off their prescriptions either in the drive-through counter or in the frontcounter of the pharmacy. Customers can request that their prescription be filled immediately.In this case, they have to wait between 15 minutes and one hour depending on the currentworkload. Most customers are not willing to wait that long, so they opt to nominate a pickuptime at a later point during the day. Generally, customers drop their prescriptions in themorning before going to work (or at lunchtime) and they come back to pick up the drugsafter work, typically between 5pm and 6pm.When dropping their prescription, a technicianasks the customer for the pick-up time and puts the prescription in a box labeled with thehour preceding the pick-up time. For example, if the customer asks to have the prescriptionbe ready at 5pm, the technician will drop it in the box with the label 4pm (there is one boxfor each hour of the day).Every hour, one of the pharmacy technicians picks up the prescriptions due to be filled in thecurrent hour. The technician then enters the details of each prescription (e.g. doctor details,patient details and medication details) into the pharmacy system. As soon as the details ofa prescription are entered, the pharmacy system performs an automated check called DrugUtilization Review (DUR). This check is meant to determine if the prescription containsany drugs that may be incompatible with other drugs that had been dispensed to the samecustomer in the past, or drugs that may be inappropriate for the customer taking into accountthe customer data maintained in the system (e.g. age).Any alarms raised during the automated DUR are reviewed by a pharmacist who performs amore thorough check. In some cases, the pharmacist even has to call the doctor who issuedthe prescription in order to confirm it.After the DUR, the system performs an insurance check in order to determine whetherthe customer’s insurance policy will pay for part or for the whole cost of the drugs. Inmost cases, the output of this check is that the insurance company would pay for a certainpercentage of the costs, while the customer has to pay for the remaining part (also calledthe co-payment). The rules for determining how much the insurance company will pay andhow much the customer has to pay are very complicated. Every insurance company hasdifferent rules. In some cases, the insurance policy does not cover one or several drugs in aprescription, but the drug in question can be replaced by another drug that is covered by theinsurance policy. When such cases are detected, the pharmacist generally calls the doctorand/or the patient to determine if it is possible to perform the drug replacement.Once the prescription passes the insurance check, it is assigned to a technician who collectsthe drugs from the shelves and puts them in a bag with the prescription stapled to it. Afterthe technician has filled a given prescription, the bag is passed to the pharmacist who double-checks that the prescription has been filled correctly. After this quality check, thepharmacist seals the bag and puts it in the pick-up area. When a customer arrives to pick upa prescription, a technician retrieves the prescription and asks the customer for payment incase the drugs in the prescription are not (fully) covered by the customer’s insurance.Lecture 4:Consider the pharmacy prescription fulfillment process described above. Identify the steps in this process and classify them into value-adding, business value-adding, and non value-adding.