Description
Using a method similar to the qualitative research process, you will identify an issue and use mathematical formulas or an analytic tool to derive a solution. You will construct graphs, charts, and tables as necessary to inform analysis and interpretation. Communicating key mathematical information, you will evaluate the results and draw analyses and validate them.
This project will enable a deeper understanding of how data informs solutions to practical problems with potential impact on your organization or industry.
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Running Head: QUANTITATIVE ANALYSIS
Project 4: Conduct Quantitative Analysis
Name
Institution
Course
Date
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QUANTITATIVE ANALYSIS
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Introduction
From the quantitate analysis of the data from the company’s ticketing process, it is
evident that the process faced certain challenges which varied depending on the category of
employees, nature of employee, and the mode of accessing the ticketing system. These
challenges are clearly discussed below.
The Types of Employees that are most likely and least likely to open a Ticket
The ticketing process was open for all the employees of the company who fall in the
categories of new employees, regular employees, management level, and the executive level.
However, the number of problems registered by each category of employe...