CRM Use Case and Integration

Anonymous
timer Asked: Jan 29th, 2019
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Question Description

Overview

There are many different CRM platforms available. Some are cloud-based, others are locally hosted. Some are designed around integrations and other business process or enterprise-level activities while others are solely CRM systems. Some have mobile capabilities, portal integrations, push services (e.g., email, text), and offer real-time analytics decisions at or beyond the point of sale based on customer profile. There are many popular CRM systems that often require a six-figure investment (HubSpot, Oracle CRM, Salesforce, SAP CRM, Microsoft Dynamics CRM, Zoho Office Suite, BPM Online, NetSuite CRM, etc.). Each platform has different uses, focal points, integrations, and capabilities. But, there are also free CRM platforms available that are open source and extremely powerful.

Assignment

Choose three (3) paid CRM systems and (2) open-source, or free, CRM systems. Compare and contrast the five (5) chosen systems, identifying their similarities and differences in a single document by creating a comparison chart.

Tutor Answer

MercyK254
School: UT Austin

Attached.

CRM Platforms
OUTLINE


Different CRM platforms have different focal points, uses, capabilities and integrations.



Some platforms are locally hosted while others are cloud-based.



The paper will offer an in-depth comparison of CRM platforms describes the similarities
and differences between paid systems that include salesforce, nutshell and pipedrive and
open-source systems which are Hubspot and freshsales.


Running head: CRM PLATFORMS

1

CRM Platforms
Student’s Name
Professor’s Name
Course Title
Date

CRM PLATFORMS

2

Comparison Chart: Similarities and Differences between CRM Platforms
Different CRM platforms have different focal points, uses, capabilities and integrations.
Some platforms are locally hosted while others are cloud-based. This in-depth comparison of CRM
platforms describes the similarities and differences between paid systems that include salesforce,
nutshell and pipedrive and open-source systems which are Hubspot and freshsales.
Similarities
Salesforce

Nutshell

Pipedrive

Hubspot

Freshsales

Analyze the

It enables better

This system uses

Accommodates a

Offers clear

behavior of

tracking of

a visual sales

lo...

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Review

Anonymous
awesome work thanks

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