"Control Objectives for Information and Related Technology (COBIT)

Computer Science
Tutor: None Selected Time limit: 1 Day

Evaluate the concepts and techniques covered by ITIL. Select the concept that you believe to be the most critical for any business and support your position

Aug 2nd, 2015

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The concepts and techniques covered by ITIL

1.Support business outcome

2.Enable business change

3.Optimise customer experience

4.Show value for money

5.Manage risk in line with business needs

6.Continually improve


Enable business change-

Support business change at the speed your customer needs while ensuring stable and low-risk environment.This will build and maintain positive business relationships with customers and improve customer satisfaction as the business is not affected by unexpected service failure.

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Aug 2nd, 2015

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Aug 2nd, 2015
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Aug 2nd, 2015
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