Description
"Listening" Please respond to the following:
- The CEO of the company you work for just announced that 20 people were terminated due to budget cuts. You find out that one of those people is your co-worker, Kathy, that you have had lunch with every week for 10 years straight. She comes to you to share how she’s feeling, and for advice on what her next steps will be.
- What type of listener would you plan to be and why? Choose one of the following, and provide an explanation of your choice:
- People-Oriented (A friend willing to lend an ear)
- Action-Oriented (Can grow frustrated with a disorganized speaker)
- Content-Oriented (Soaks up many perspectives on an issue)
- Time-Oriented (More concerned about time than the content of the message)
Explanation & Answer
Attached.
People-Oriented Listener
I will become a listener who is “people-oriented.” This is because these types of listeners
focus on emotional connection with the narrator. Therefore, I will focus on offering comfort to
my colleague because of the potentially bad news. The knowledge of the loss of a job may
impact negatively on the emotional stability of my colleague. Therefore, I will focus on giving
her advice on what steps she can make towards preparing for the next phase of her life as ...
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