Course Name: MGT 301 (Organizational Behavior)
All students are encouraged to use their own words.
Be three pages in length or (at least 800 words), which does not include the title
page, abstract or required reference page, which are never a part of the content
Use APA style guidelines.
Support your submission with course material concepts, principles, and theories
from the textbook and at least two scholarly, peer-reviewed journal articles
unless the assignment calls for more.
It is strongly encouraged that you submit all assignments into the safe assignment
Originality Check prior to submitting it to your instructor for grading.
Write a three-part essay (i.e., an essay that includes an introduction paragraph, the essay’s
body, and a conclusion paragraph) that address the questions using a question and answer
Your well-written paper should meet the following requirements:
An overview about Assignments Structure, Submission Time & others details:
Assignment No:- 1
Course Learning Outcome: Develop the problem solving skills for teamwork especially if the
problem relates to the task (Lo 3.2)..
Case Study: LEADERSHIP AND MANAGEMENT
LEADERSHIP AND MANAGEMENT CASE STUDY
Laura is the Associate Director of a non-profit agency that provides assistance to children and
families. She is the head of a department that focuses on evaluating the skill-building programs
the agency provides to families. She reports directly to the agency leadership. As a whole, the
agency has been cautious in hiring this year because of increased competition for federal grant
funding. However, they have also suffered high staff turnover. Two directors have left as well as
three key research staff and one staff person from the finance department.
Laura has a demanding schedule that requires frequent travel; however, she supervises two
managers who in turn are responsible for five staff members each. Both managers have been
appointed within the last six months.
Manager 1: Kelly has a specific background in research. She manages staff who provide
research support to another department that delivers behavioral health services to youth. Kelly
supports her staff and is very organized; however, she often takes a very black and white view of
issues. Upper level leadership values Kelly’s latest research on the therapeutic division’s
services. Kelly is very motivated and driven and expects the same from her staff.
Manager 2: Linda has a strong background in social science research and evaluation. She
manages staff that work on different projects within the agency. She is known as a problem
solver and is extremely supportive of her staff. She is very organized and has a wealth of
experience in evaluation of family services. Linda is very capable and can sometimes take on too
The managers are sensing that staff are becoming over worked as everyone takes on increased
responsibilities due to high staff turnover. Staff have also mentioned that Laura’s “glass halfempty” conversation style leaves them feeling dejected. In addition, Laura has not shared
budgets with her managers, so they are having difficulty appropriately allocating work to staff.
Laura said she has not received sufficient information from the finance department to complete
the budgets. The finance department said they have sent her all the information they have
As staff become distressed, the managers are becoming frustrated. They feel like they are unable
to advocate for their staff or problem solve without key information like the departmental
Case Questions :1. How can Laura most effectively use both management and leadership skills in her role as
associate director? What combination of the two do you think would work best in this setting?
2. What steps could be taken to build staff confidence?
3. What advice would you give Laura on improving her leadership skills and to the managers on
improving their management skills?
4. Which leadership style do you think a leader would need to be effective in this situation?
Purchase answer to see full attachment