Create a company profile that may be of interest to you as a future small-business (entrepreneurial) venture

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Question Description

Course Objectives:

CO1: Appraise the concepts of quality, quality management, and quality programs as these terms apply to a business concern

CO2: Examine the tangible and intangible benefits of an effective quality programs


Assignment Prompt:

Your assignment this week is to create a company profile that may be of interest to you as a future small-business (entrepreneurial) venture. Your ultimate task is to design, define, and then discuss the basics of what a quality program should control in the way of products and services. What do you perceive are the "touch-points" your customers would want you to control with a quality program. You will utilize this company and modify this program as you go through the course, so, don't be afraid to make mistakes in judgment at this point, as this is a "point of deviation" from which you will evolve your thinking going forward. You are free to improvise your profile, however, here are some guidelines regarding basic information that is needed:

  • Section 1. Name your company, its location, the products and/or services supplied, your primary customer base, and the facilities and personnel needed to get the company started.
  • Section 2. Describe the products and or services in detail and what you believe to be the quality "touch-points" that you as owner and your customers would look for.
  • Section 3. Consider what elements of "quality" you would need to control with a quality program you will be designing in future weeks.
  • References - Find three or more "expert witnesses" on the internet that can add background and credibility to the quality touch points you consider important. Cite these in the body of your narrative according to APA form and style and add an appropriate APA reference at the end of the paper.

Assignment Instructions:

Use the Template provided below in the attachments area. Also, download and keep a copy of the "APA Format & Style Help sheet" attached below. Your paper should have a minimum of 1000 words, be written in professional Business English, and be written and referenced in accordance to APA formatting.

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APA Style 6th Edition This handout provides a quick reference guide to the basic citation rules of the American Psychological Association. For complete information, use the following resources from the APA: American Psychological Association. (2010). Publication Manual th of the American Psychological Association (6 ed.). Washington, DC: American Psychological Association. Available at the reference desk. In addition, these two websites may be helpful for further guidance: American Psychological Association. (2012). APA style guide to electronic references. Washington, DC: American Psychological Association Available electronically at http://library.uco.edu/d/?d=404 Pellissippi State Community College Library. MLA & APA Citation Guide: APA Style Guide. (2015). Retrieved from http://lib.pstcc.edu/citation/apa Purdue University Online Writing Lab (OWL). (2013). APA Formatting and Style Guide. Retrieved from http://owl.english.purdue.edu/owl/section/2/10/ References in the text of your paper • • • • • (See pp. 174–179 in the Publication Manual for complete details) You must cite the author and publication year of a source in the text of your paper. One or both of these elements may be in parentheses, depending on the situation. In all cases, whenever you cite something in-text, you must include the full citation in the reference list at the end of the paper. Whenever multiple elements are in the parentheses, separate them with commas. Any punctuation that the sentence requires goes outside the parentheses. Here are some examples of correct in-text citations for paraphrasing: o Kessler (2003) found that among epidemiological samples… o Early onset results in a more persistent severe course (Kessler, 2003). o In 2003, Kessler’s study of epidemiological samples showed that… If you cite a specific part of a source, with or without direct quotations, the citation requires the page number, with p. or pp. before the number. Example: o Rogers (1961) has identified genuineness and transparency as two important elements of a helping relationship (p. 37). o Through brain scans of live chimpanzees, researchers have found that, as with humans, “the languagecontrolling…” (Begley, 1998, p. 57). If you use a direct quotation, and the material is online or otherwise without pagination, first use the author and date format as you would with regular written sources. Then, use the paragraph number, if available, with the abbreviation para. If neither page nor paragraph numbers are available, cite the heading and the number of the paragraph following the heading to direct the reader to the location of the material. If necessary, shorten the heading or leave it out. (See pages 171–172 of the Publication Manual). Examples: o Basu and Jones (2007) went so far as to suggest the need for “regulation in cyber space” (para. 4). o In their study, Verbunt, Pernot, and Smeets (2008) found that “the level of perceived disability … less by their physical condition” (Discussion section, para. 1). o “Empirical studies have found mixed results on the efficacy of labels … changing consumption behavior” (Golan, Kuchler, & Krissof, 2007, “Mandatory Labeling Has Targeted”). Reference list at the end of the paper • • • • (See pp. 193–224 in the Publication Manual for complete examples) The heading (centered, no italics/bold/underline) on the page of sources should be References. Double space the entire list, both between and within entries (this will not be done on this handout). Arrange entries alphabetically by the last name of the first author of each work. If no author is given, start with the first significant word in the title. In dates, include as much of the date as is provided – (year, month day) if possible, or (year, month), or (year) UCO Chambers Library For more help: (405) 974-2878 or http://library.uco.edu/ask/ • • • • In titles of articles and books (but not journal titles), capitalize only the first word of the title, the first word of the subtitle, and proper names. Each entry starts at the left margin. If there is more than one line, each subsequent line should be indented one half inch (“hanging indent” in the Paragraph menu of Microsoft Word) You should include Digital Object Identifier (DOI) information, when provided, in the standard citation format for all electronic documents – articles, books, or websites. o A DOI is a unique alphanumeric string assigned to each article available electronically to identify its content and provide a persistent link to its location online, since URLs can change. o Use the DOI in whichever format it is provided with the article. Examples: doi:10.1108/03090560710821161 or http://dx.doi.org/10.1016/j.appdev.2012.05.005 th Read below for citation examples from or based on the 6 edition of the Publication Manual of the American Psychological Association. Books Basic formats for a book citation: Author, A. A. (date). Title of work. Location: Publisher. Editor, A. A. (Ed.). (date). Title of work. Location: Publisher. • Entire book, print version, one to seven authors Mash, E. J., & Barkley, R. A. (2006). Treatment of childhood disorders. New York: Guilford Press. • Book chapter, print version Haybron, D. M. (2008). Philosophy and the science of subjective well-being. In M. Eid & R. J. Larsen (Eds.), The science of subjective well-being (pp. 17–43). New York, NY: Guilford Press. • Entry in an encyclopedia Bergmann, P. G. (1993). Relativity. In The new encyclopedia Britannica (Vol. 26, pp. 501–508). Chicago: Encyclopedia Britannica. • Government document National Institute of Mental Health. (1990). Clinical training in serious mental illness (DHHS Publication No. ADM 90-1679). Washington, DC: U.S. Government Printing Office. • Report from a private organization American Psychiatric Association. (2000). Practice guidelines for the treatment of patients with eating disorders (2nd ed.). Washington, DC: Author. • Conference proceedings Schnase, J. L., & Cunnius, E. L. (Eds.). (1995). Proceedings from CSCL '95: The First International Conference on Computer Support for Collaborative Learning. Mahwah, NJ: Erlbaum. • Dissertation Hale, J. N. (2009). A history of the Mississippi Freedom Schools, 1954-1965. (Doctoral dissertation). Available from ProQuest Dissertations and Theses database, 3363131. Electronically-retrieved books: Author, A. A. (date). Title of work. Retrieved from http://Web_address • Electronic book (available online) De Huff, E. W. Taytay’s tales: Traditional Pueblo Indian tales. Retrieved from http://digital.library.upenn.edu/women/dehuff/taytay/taytay.html UCO Chambers Library For more help: (405) 974-2878 or http://library.uco.edu/ask/ • Electronic book (purchased) Davis, J. Familiar birdsongs of the Northwest. Available from http://www.powells.com/cgi-bin/biblio?inkey=19780931686108-0 • Entry in an online encyclopedia or dictionary Feminism. (n.d.) In Encyclopædia Britannica online. Retrieved from http://www.britannica.com Periodicals For more information about citing articles retrieved from electronic databases, see pp. 187–192 of the Publication Manual. Basic format for an article citation: Author, A. A., Author, B. B., & Author, C. C. (date). Title of article. Title of Periodical, xx, pp–pp. doi:xx.xxxxxxxxxx • Journal article with DOI, one to seven authors Herbst-Damm, K. L., & Kulik, J. A. (2005). Volunteer support, marital status, and the survival times of terminally ill patients. Health Psychology, 24, 225–229. doi:10.1037/0278-6133.24.2.225 • Journal article with DOI, more than seven authors – include the first six authors, an ellipses, and the last author Gilbert, D. G., McClernon, J. F., Rabinovich, N. E., Sugai, C., Plath, L. C., Asgaard, G., … Botros, N. (2004). Effects of quitting smoking on EEG activation and attention last for more than 31 days and are more severe with stress, dependence, DRD2 A1 allele, and depressive traits. Nicotine and Tobacco Research, 6, 249–267. doi: 10.1080/14622200410001676305 • Journal article in print, no DOI Smyth, A. M., Parker, A. L., & Pease, D. L. (2002). A study of enjoyment of peas. Journal of Abnormal Eating, 8(3), 120-125. • Journal article from a database or elsewhere online: o Include the DOI if there is one: Schweickert, R., Fortin, C., Zhuangzhuang, X., Viau-Quesnel, C., Berryhill, M., & Penney, T. B. (2014). Parallel effects of memory set activation and search on timing and working memory capacity. Frontiers in Psychology, 5, 5159-173. doi:10.3389/fpsyg.2014.00779 o If there is no DOI, include the homepage for the journal—even if you found the article in a database: Roth, D. L., & Bruce, C. (1985). Memory span and long-term memory deficits in brain-impaired patients. Journal of Clinical Psychology, 41(4), 521-527. Retrieved from http://onlinelibrary.wiley.com/journal/10.1002/%28ISSN%291097-4679 • Magazine article, print Chamberlin, J., Novotney, A., Packard, E., & Price, M. (2008, May). Enhancing worker well-being: Occupational health psychologists convene to share their research on work, stress, and health. Monitor on Psychology, 39(5), 26–29. • Newspaper article, print Schwartz, J. (1993, September 30). Obesity affects economic, social status. The Washington Post, pp. A1, A4. • Magazine or newspaper article, online Appelbaum, B. (2016, October 10). Why doesn’t the United States (finally) get rid of the penny? The New York Times. Retrieved from http://www.nytimes.com/2016/10/11/insider/why-doesnt-the-united-states-finally-get-rid-of-thepenny.html • Newsletter article, no author – move the title into the author position Six sites meet for comprehensive anti-gang initiative conference. (2006, November/December). OJJDP News @ a Glance. Retrieved from http://www.ncjrs.gov/html/ojjdp/news_at_glance/216684/topstory.html UCO Chambers Library For more help: (405) 974-2878 or http://library.uco.edu/ask/ Other Sources Basic format for a nonperiodical web document: Author, A. A., & Author, B. B. (date). Title of document. Retrieved from http://Web_address Missing information? How to cite something you found on a website in APA style: What to do when information is missing (http://blog.apastyle.org/files/how-to-cite-something-you-found-on-a-website-in-apa-style---table-1.pdf) • Basic web page Purdue University Online Writing Lab (OWL). (2010, January). APA formatting and style guide. Retrieved from http://owl.english.purdue.edu/owl/section/2/10/ • Document retrieved from a website, committee author, and no date – italicize titles only if it is a standalone document or report U.S. Department of Labor. (n.d.). New health insurance marketplace coverage options and your health coverage. Retrieved from https://www.dol.gov/ebsa/pdf/FLSAwithplans.pdf • Online video or audio file – for any unusual formats, include the medium in brackets following the title Otis College. (2007, July 26). Information literacy: Identify your sources [Video file]. Retrieved from http://www.youtube.com/watch?v=k-2hziLTSyU • Wikis – give the retrieval date after the word “Retrieved” only if the content of the source is likely to change Darfur. (2013, November 17). Retrieved November 20, 2013, from http://en.wikipedia.org/wiki/Darfur • Blog post Orzel, C. (2013, October 18). Blogging used to be punk rock, man [Web log post]. Retrieved Oct. 21, 2013 from http://scienceblogs.com/principles/2013/10/18/blogging-used-to-be-punk-rock-man/ APA title page example (not to scale) – See pp. 41–59 of the Publication Manual for sample papers formatted in APA style. Or view a sample, with notes, here: https://owl.english.purdue.edu/media/pdf/20090212013008_560.pdf Running head: EFFECT S OF FORMATTING RESEARCH PAPERS 1 Effects of Formatting Research Papers on the Brain Jennifer B. Student and Helen K. Researcher T he University of Central Oklahoma Author Note T he first paragraph of the author note should identify complete departmental affiliations at the time of the study for all authors. T he author note should be double-spaced. T he second paragraph of the author note should identify changes in affiliation (if any) subsequent to the time of study. T he third paragraph should identify grants or other financial support for your study and provide an explanation of any special circumstances. T he fourth paragraph should include complete contact information for correspondence. End this paragraph with an email address and no period. E-mail: jdoe@uiuc.edu UCO Chambers Library For more help: (405) 974-2878 or http://library.uco.edu/ask/ Running head: ASSIGNMENT TITLE HERE Typing Template for APA Papers Student University 1 ASSIGNMENT TITLE HERE 2 Abstract An abstract is a brief, comprehensive summary of the contents of a paper (American Psychological Association, 2001) that runs a maximum of 120 words. It should contain a synopsis of the points in the paper, but also be readable and well organized. To use this page of the template, simply delete this paragraph and start typing. The formatting should stay the same. ASSIGNMENT TITLE HERE 3 Typing Template for APA Papers This is an electronic template for papers written in APA style (American Psychological Association, 2009). The purpose of the template is to help the student set the margins and spacing. Margins are set at 1 inch for top, bottom, left, and right. The type is left-justified only—that means the left margin is straight, but the right margin is ragged. Each paragraph is indented five spaces. It is best to use the tab key to indent, since five spaces on the computer is different from five spaces on a typewriter. The line spacing is double throughout the paper, even on the reference page. Two spaces are used after punctuation. The font style used in this template is Times New Roman and the font size is 12, which is now required in APA 6th edition. First Heading The heading above would be used if you want to have your paper divided into sections based on content. This is the first level of heading, and it is centered and bolded with each word of four letters or more capitalized. The heading should be a short descriptor of the section. Note that not all papers will have headings or subheadings in them. First Subheading The subheading above would be used if there are several sections within the topic labeled in a heading. The subheading is flush left and bolded, with each word of four letters or more capitalized. Second Subheading APA dictates that you should avoid having only one subsection heading and subsection within a section. In other words, use at least two subheadings under a main heading, or do not use any at all. ASSIGNMENT TITLE HERE 4 When you are ready to write, and after having read these instructions completely, you can delete these directions and start typing. The formatting should stay the same. However, one item that you will have to change is the page header, which is placed at the top of each page along with the page number. The words included in the page header should be reflective of the title of your paper, so that if the pages are intermixed with other papers they will be identifiable. When using Word 2003 at a minimum, double click on the words in the page header. This should enable you to edit the words. You should not have to edit the page numbers. In addition to spacing, APA style includes a special way of citing resource articles. See the APA manual for specifics regarding in-text citations. The APA manual also discusses the desired tone of writing, grammar, punctuation, formatting for numbers, and a variety of other important topics. Although the APA style rules are used in this template, the purpose of the template is only to demonstrate spacing and the general parts of the paper. The student will need to refer to the APA manual for other format directions. A sample reference page is included below; however, this page includes special spacing and formatting. The examples on the following page include examples taken directly from the APA manual. ASSIGNMENT TITLE HERE 5 References (Samples) Daresh, J. C. (2004). Beginning the assistant principalship: A practical guide for new school administrators. Thousand Oaks, CA: Corwin. Herbst-Damm, K. L., & Kulik, J. A. (2005). Volunteer support, marital status, and the survival times of terminally ill patients. Health Psychology, 24, 225-229. doi:10.1037/02786133.24.2.225 U.S. Department of Health and Human Services, National Institutes of Health, National Heart, Lung, and Blood Institute. (2003). Managing asthma: A guide for schools (NIH Publication No. 02-2650). Retrieved from http://www.nhlbi.nih.gov/ health/prof/asthma/asth_sch.pdf ...
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kathysmth
School: Purdue University

Hi, here is the paper. I've ma...

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Anonymous
awesome work thanks

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