HCS 499 UOPX Stevens District Hospital

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Question Description

For Part 2 of the Goals for Stevens District Hospital assignment, you will use the same format you used in Week Three. In this assignment, you will identify 3 additional goals that support the mission and vision of the hospital. For each goal, you will write a 260- to 350-word analysis based on your review of the data provided in the Stevens District Hospital strategic planning scenario and your SWOT analysis.

Financial or Economic Goal

Identify a clear, actionable, and measurable financial or economic goal for the organization that clearly supports the mission and vision.

Analyze how this goal supports the mission and vision of the hospital.

Explain how you would measure progress toward the goal.

  • Discuss milestones necessary for progress.
  • Discuss the criteria you would use to measure that the goal was completed.

Legal or Regulatory Goal

Identify a clear, actionable, and measurable legal or regulatory goal for the organization that clearly supports the mission and vision.

Analyze how this goal supports the mission and vision of the hospital.

Explain how you would measure progress toward the goal.

  • Discuss milestones necessary for progress.
  • Discuss the criteria you would use to measure that the goal was completed.

Risk or Quality Management Goal

Identify a clear, actionable, and measurable risk or quality management goal for the organization that clearly supports the mission and vision.

Analyze how this goal supports the mission and vision of the hospital.

Explain how you would measure progress toward the goal.

  • Discuss milestones necessary for progress.
  • Discuss the criteria you would use to measure that the goal was completed.

References (format using correct APA guidelines)

Cite 4 peer-reviewed, scholarly, or similar references to support your assignment.

Use correct APA in-text citation guidelines and include references above.

***I HAVE ATTACHED PART 1 TO HELP ASSIST YOU WITH PART 2

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HCS 499 Capstone Strategic Planning Scenario Background Stevens District Hospital is a 162-bed acute care hospital that is qualified as a not for profit facility. The hospital was originally a county-owned facility and its status was transferred to an independent facility three years ago. The hospital receives no external funding from government agencies for operations. The hospital is accredited by The Joint Commission and received reaccreditation during their triannual survey last year. The hospital has an aggressive quality management program and a low volume of medical malpractice claims. The hospital is located in Jefferson City, which is a city of 50,000 with 80,000 in the regional market. The hospital provides a general range of acute care services, including medical/surgical, rehab, and emergency care. Current Performance Analysis Mission and Vision Our mission: To improve health by providing high-quality care, a comprehensive range of services, and exceptional service. Our vision: Stevens District Hospital and its affiliates will be the health care provider of choice for physicians and patients. Our five year vision is to create a large, multispecialty physician practice system that would include at least six family practice physicians and specialists in cardiology, oncology, and women’s services. Currently, the hospital employs three family practice physicians, one obstetrician, one medical oncologist, and one non-invasive cardiologist. Copyright © 2017 by University of Phoenix. All rights reserved. Previous Strategic Plan Review Goal Increase market share by recruiting three family practice physicians. Accomplishments The hospital was able to recruit only one family practice physician to increase primary care market this past year. The limited number of state medical school graduates makes local recruitment difficult. Improve quality HCAHPS scores in all six criteria to a baseline of the 85th percentile. The hospital improved HCAHPS scores in four of six criteria. Lagging elements in HCAHPS scores are inpatient patient satisfaction and primary care patient satisfaction. Market Forces Affecting the Hospital Volumes Volume changes last year versus this year 30000 26292 25000 20930 20000 15000 10000 5000 4458 6365 5147 405 7284 472 0 Admission ER visits Deliveries Last year Surgeries This year Copyright © 2017 by University of Phoenix. All rights reserved. Patients The continued growth of chronic disease will require changes to the care management model. Percent of Population by Age Under 18 18 to 44 45 to 65 Over 65 Five Years Ago 24 46 26 4 Five Years From Now 18 32 30 20 More than 53 percent of residents have at least some college education, with just over 29 percent having an associate, bachelor’s, or graduate degree. More than 90 percent of residents have at least a high school diploma. The average unemployment rate in the county is 9.9 percent: Market share distribution percentage with a major competitor. Stevens District Hospital Competitor Out of County Hospitals Five Years Ago 48 30 22 Last Year 35 43 22 Copyright © 2017 by University of Phoenix. All rights reserved. Patient Origin by Zip Code 96101 is Stevens District Hospital zip code 94963 is major competitor hospital zip code Increases in the percent of population with chronic disease and contributing factors will change significantly over the coming five years. Copyright © 2017 by University of Phoenix. All rights reserved. Payment There will be continued focus on pay for performance and increased wellness programs. The Affordable Care Act is creating more covered lives; however, there are often high deductibles. The median household income for county residents is $59,548. On average, households in the county earn more than the state median household income of $44,446 and more than the national average of $53,650. The addition of a new automotive manufacturing plant to the local market this coming year is projected to add 1,500 production line jobs and 300 administrative jobs by year end. Median income for the production positions is estimated at $45,000 and will provide health, vision, and dental insurance benefits. Current Payer Mix Projected Payer Mix 5years Copyright © 2017 by University of Phoenix. All rights reserved. Uninsured, 9% Other, 2% Medicaid, 35% Commercial, 24% Medicare, 30% Percentage of Population by Insurance As part of your review of this data, consider that a portion of the population will become Medicare eligible, the addition of manufacturing positions that include benefits will increase commercial insurance coverage, and changes from the Affordable Care Act will increase the number of patients in the market with insurance coverage. Employers There is expected growth in large employers with the addition of the automotive factory in the northwest sector of the county. Physicians The continued shortage of medical staff, especially in orthopedics, oncology, and primary care, will require increased recruitment efforts. Competitors Hanover County Hospital, which is the other hospital in the county, has an updated facility that has drawn more market share to its facility. Competitor Key Areas of Competition New Programs and Facilities Risk to Market Share Copyright © 2017 by University of Phoenix. All rights reserved. Primary Competitors Hanover County Hospital Facility upgrade Significant renovation of core hospital to update aesthetics Quality scores Added new wide-bore MRI machine last year Drawing patients to newer facility Accommodates heavier patients Patient perception of higher quality and patient satisfaction Reaches the 95th percentile in five of six HCAHPS categories Medical Center in County South of Stevens Physician clinics E-visits with specialists Drawing patients out of primary and specialty care at Stevens Financial stability Low debt and high cash on hand Ability to cash flow projects Low acuity office visits Pharmacy added instant clinic in north end of county 6 months ago Loss of patients from primary care physicians’ practices Secondary Competitors Retail Pharmacy Instant Clinic Technology A competing hospital has added e-visits for physician practices, which is causing a shift of patients to the competitor hospital's physician practices. Regulatory Changes Health care reform through the Affordable Care Act has increased the number of patients with some form of insurance payment. These patients are now seeking care in greater numbers from a primary care physician. Stevens District Hospital struggles with accommodating patient scheduling requests to establish care with a primary care physician. Copyright © 2017 by University of Phoenix. All rights reserved. Measurement Examples Definition Plan Goal Organization goals that cover broad strategic issues, such as quality, finances, growth Planning Components Explanation Objective Broad action items that address organizational goals, such as increasing market share, increased use of technology, increased physician satisfaction Actions Action item that meets an objective, such as implementing EMR, renovating physician lounge, increasing marketing for specific products - Improve HCAHPS scores by 5% - Improve operating margin by 3% - Increase market share in 96103 zip code by 5% - Improve emergency department patient satisfaction survey by 5% - Grow urgent care visits by 10% - Implement urgent care center in north zip code - Purchase tablets for physicians for EMR rounding - % increase in operating margin - % change in market share - % change in ED satisfaction survey - % change in urgent care visits - Number of patient visits at new urgent care center - % increased use of EMR Financial Summary This year Last year Operating Revenues Net revenues from services to patients Copyright © 2017 by University of Phoenix. All rights reserved. 343,737,280 344,726,245 16,846,309 20,311,534 360,583,589 365,037,779 Salaries and benefits 192,053,379 182,853,245 Supplies and other expenses 130,173,477 135,560,131 18,969,799 20,644,157 2,695,623 2,226,437 628,184 1,182,308 344,520,462 342,466,278 16,063,127 22,571,501 Other operating revenues Total operating revenues Operating Expenses Depreciation Interest Foundation Total operating expenses Income from operations Copyright © 2017 by University of Phoenix. All rights reserved. Goals for Stevens District Hospital, Part 2 HCS/499 Version 4 University of Phoenix Material Goals for Stevens District Hospital, Part 2 For Part 2 of the Goals for Stevens District Hospital assignment, you will use the same format you used in Week Three. In this assignment, you will identify 3 additional goals that support the mission and vision of the hospital. For each goal, you will write a 260- to 350-word analysis based on your review of the data provided in the Steven’s District Hospital strategic planning scenario and your SWOT analysis. Financial or Economic Goal Identify a clear, actionable, and measurable financial or economic goal for the organization that clearly supports the mission and vision. Analyze how this goal supports the mission and vision of the hospital. Explain how you would measure progress toward the goal. • Discuss milestones necessary for progress. • Discuss the criteria you would use to measure that the goal was completed. Legal or Regulatory Goal Identify a clear, actionable, and measurable legal or regulatory goal for the organization that clearly supports the mission and vision. Copyright © 2017 by University of Phoenix. All rights reserved. 1 Goals for Stevens District Hospital, Part 2 HCS/499 Version 4 Analyze how this goal supports the mission and vision of the hospital. Explain how you would measure progress toward the goal. • Discuss milestones necessary for progress. • Discuss the criteria you would use to measure that the goal was completed. Risk or Quality Management Goal Identify a clear, actionable, and measurable risk or quality management goal for the organization that clearly supports the mission and vision. Analyze how this goal supports the mission and vision of the hospital. Explain how you would measure progress toward the goal. Copyright © 2017 by University of Phoenix. All rights reserved. 2 Goals for Stevens District Hospital, Part 2 HCS/499 Version 4 • • Discuss milestones necessary for progress. Discuss the criteria you would use to measure that the goal was completed. References (format using correct APA guidelines) Cite 4 peer-reviewed, scholarly, or similar references to support your assignment. Use correct APA in-text citation guidelines and include references above. Click the Assignment Files tab to submit your assignment. Copyright © 2017 by University of Phoenix. All rights reserved. 3 Goals for Stevens District Hospital, Part 1 HCS/499 Version 4 University of Phoenix Material Goals for Stevens District Hospital, Part 1 Clear, actionable, and measurable goals are essential to strategic planning. It is important that the goals are designed to support the mission and vision of an organization. Complete the chart with a total of 260 to 350 words. Your analysis should be based on your review of the data provided in the Stevens District Hospital strategic planning scenario and your SWOT analysis. Identify a clear, actionable, and measurable technology goal for the organization that clearly supports the mission and vision. The goal that would support the vision and mission would be having an innovation that implements health information technology tools that include electronic health records. The service will help the health facility by a range of services with a reduced cost. Analyze how this goal supports the mission and vision of the hospital. The goal will ensure that the clients will receive quality health care with reduced costs. The health information technology (HIT) tools there will be numerous exceptional services thus making Stevens District hospital a choice of many patients. More so, this goal will lead to increased patient safety, strengthen the relationship between health practitioners and patients as well as decreased medical errors (Mackert, et al., 2016). Such impacts will support the mission of the hospital which leans toward high-quality care. Through HIT the will be able to serve more clients with ease. Therefore, even if they will not have increased family practice physicians, they will, therefore, be able to cater to a vast population without necessarily visiting the hospital. Explain how you would measure progress toward the goal. • Discuss milestones necessary for progress. • Discuss the criteria you would use to measure that the goal was completed. Copyright © 2017 by University of Phoenix. All rights reserved. 1 Goals for Stevens District Hospital, Part 1 HCS/499 Version 4 It is clear that the expenses of the hospital are higher this year compared to previous years. This indicates that there is a need to embrace innovative methods minimizing unnecessary costs. To make investments in health technology information tools is obviously expensive (Singh, & Sittig, 2016). All the same, it will have benefits that would later outweigh the expenditure investment. Through Health information technology, there will be effective and efficient disease management from billing to proper documentation. All the same, the goal success will be facilitated by comparing the estimated expenditure in the budget with the accrued expenses. In this case, the amount that will exceed the financial plan will show that the technological system does not have a substantial impact on Stevens Hospital Cite 2 peer-reviewed, scholarly, or similar references to support your assignment. • References (format using correct APA guidelines) • Use correct APA in-text citation guidelines and include references above. Mackert, M., Mabry-Flynn, A., Champlin, S., Donovan, E. E., & Pounders, K. (2016). Health literacy and health information technology adoption: the potential for a new digital divide. Journal of medical Internet research, 18(10). Singh, H., & Sittig, D. F. (2016). Measuring and improving patient safety through health information technology: The Health IT Safety Framework. BMJ Qual Saf, 25(4), 226-232. Click the Assignment Files tab to submit your assignment. Copyright © 2017 by University of Phoenix. All rights reserved. 2 ...
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Running head: STEVENS DISTRICT HOSPITAL

Stevens District Hospital

Institutional Affiliation
Student’s name
Course
Date

1

STEVENS DISTRICT HOSPITAL

2

Stevens District Hospital

Financial or economic goal: Leverage technology to reduce costs.
Taking advantage of technology is an important measure that would enable the hospital
to meet its vision and mission. For instance, the use of electronic devices in keeping the patients'
records and other important information will facilitate a wide range of services. Other than that,
the use of technological devices is also important in ensuring there is a maximum provision of
quality services (Chapman 2018). Some of the devices which might be used include screening
devices, robots among other things that would support the physicians in the identification of
various health issues among the patients and come up with the best and efficient approach in
dealing with the identified issues.
In measuring progress, I would check on various technological tools like the Health
Information tools, if they have been purchased and installed in the hospital. Although they might
be expensi...

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