Samantha Mills Email: samantha.mills1218@gmail.com Phone: (813) 743-7727 Location: Tampa, FL 33543 USA Education: University of Phoenix-Online - Bachelor of Science, Health Administration – Currently in Progress Experience: Maxim Healthcare Healthcare Recruiter Tampa, FL October 2017- Current - Develops and executes recruitment strategies to attract, screen, and hire quality healthcare professionals who meet the office immediate and projected needs Utilizes various recruitment tools and methods to source and attract a pool of qualified and diverse candidates Matches and evaluates candidate skills to client and patient needs through screening and interviewing Completes necessary reference checks on candidate background and work experience Ensures candidates meet required hiring standards for Maxim and applicable contracts Negotiates salary, terms and conditions of employment with candidates Schedules caregivers and field staff for initial placement and ongoing assignments Manages caregivers and field staff while on assignment (non-clinical functions); assesses and investigates caregiver and field staff concerns and issues, and provides performance coaching, counseling and disciplinary action when appropriate Maintains regular contact to and develops relationships with active clients, patients, and referral sources to identify current staffing needs and requirements, projected openings, and potential new business opportunities Ensures client, patient and referral source expectations are understood and met while addressing and resolving concerns relating to customer service, caregiver or field staff performance Documents candidate, caregiver, field staff, and client correspondence and activities within system of record Takes on-call as scheduled Incorporates caregiver and field staff retention strategy into daily routine Builds and cultivates relationships with industry contacts to gain industry knowledge, referrals, and business development leads Performs other duties as assigned Client Coordinator April 2017-October 2017 Builds relationships with Maxim clients, caregivers, and field staff to understand their scheduling needs and requirements Coordinates and confirms schedule with clients, caregivers, and field staff Review referrals and verify all physician information. Records correspondence, needs, availability, and schedule in system of record Ensures all caregivers and field staff meet applicable compliance and contract requirements prior to scheduling and working a shift Partners with Business Development Manager, Clinicians, Recruiters, and Field Support staff to discuss staffing shortages, client satisfaction, and business development opportunities Schedule meetings and make travel arrangements Ensuring staff are in compliance Performs other duties as assigned CD Maintenance Company Project Coordinator - Create subcontracts, purchase orders, work orders and changes orders. Track quotes and follow-up. Monitor and track project progress and changes. Update, report and follow up on projects through to completion. Schedule meetings and make travel arrangements. Review project costs for accuracy. Research subcontractors, customers, vendors and products. Review photos and create PowerPoint presentations. Maintain client relations and provide excellent customers service. Represent Specialized Property Services' core values to clients at all times Billing and invoicing completed work orders Total Air Care Inc. Claim Processor - Longwood, F August 2016-March 2017 Jacksonville, FL May 2016-July 2016 Process new insurance policies, modifying existing ones and obtaining information from policy holders to verify the accuracy of their accounts. Examine, process, calculate and pay claims insuring filings, documentation and reports, etc. Comply with state laws, policy and company procedures. Assist claimants, providers and clients with problems or questions regarding their claims and/or policies. Enter codes and verify data for computer processing. Prepare and print drafts for payment of claims and verify that payments have been made. Calculate the amounts of claims, applying insurance rating systems to claims, contacting people involved in claims to obtain relevant information and recommend claim actions. Commercial Express Inc. Branch Coordinator - Jacksonville, FL March 2016-May 2016 Communicates with the general public, other City employees, vendors, management, and the public in order to provide service to patrons. Prepares annual reports, analyses of services, and responds to patron and management requests for information to communicate with staff, patrons. Operates a variety of standard office equipment to prepare performance evaluations, create correspondence. Enters data and information into a personal computer (PC) in order to prepare performance evaluations and record information and data. Reviews the work product of others to ensure compliance with division standards. Monitors and evaluates information and work-related conditions to determine compliance with prescribed operating and safety standards. Perform primary contact and establish rapport with clients, visitors and people going in and out of the institution on a daily basis. Maintain records and keep track of the institution’s supplies and the purchases made. Serve as the provider of informal guidance and conduct training to new employees and conduct close monitoring on the employees’ productivity and progress. Ensure that all office personnel and colleagues adhere closely to the rules and regulations of the institution Ensure the proper filing of pertinent documents. Successfully complete weekly and bi-weekly payroll and evaluate payroll invoices Zephyrhills Correctional Institution – Mental Health & Special Housing FL. Dept. of Corrections – Zephyrhills, FL. Correctional Officer (FDLE Certified) April 2015 – December 2015 - Supervise inmates in housing units and those segregated for administrative or punitive measures; instruct inmates in housekeeping and sanitation. Make periodic patrols of quarters and work areas and initiate counts of inmates at regular and irregular intervals. Maintain control and discipline including use of physical restraint and restraining devices. Monitor, supervise and screen inmate visitor traffic. Instruct inmates and maintain control in areas such as the inmate food service area, auditorium, etc. Observe for signs of disorder or tension and report such observations to a higher authority. Maintain a record of equipment, supplies and other items; maintain and demonstrate proficiency in the use and care of firearms. Maintain master inmate location counts; setup and receive inmate counts and be familiar with the entire operation of the Control Room. Initiate and participate in search of inmate recreation areas, work areas, and housing units to prevent the introduction of contraband items. Maintain proper security of inmates being transported; ensure that all transportation permits are completed accurately and signed by the appropriate authority; institute proper restraints as appropriate for inmate's custody classification You’re More Than Just Your Looks Founder / Executive Director - Expand and maintain fundraising programs and relationships to meet financial objectives and create a sustainable organization model. Strategic planning to ensure a strong and growing presence in Florida. Expanded and maintain relationships with local schools, help centers. Maintain good financial accountability and reporting. Maintain good program accountability and reporting. Maintain corporate regulatory filings (Annual reports, Charitable Registrations, etc.). Represented the organization to the general public, such as public speaking, events, conferences, etc. Responsible for hiring staff as needed. Maintains all employee records and information Long Horn Steakhouse Server / Bartender - Non-Profit – State of Florida November 2013– Present Darden Restaurants, Inc. – Tallahassee / Tampa, FL July 2007 – May 2015 Helps patrons select food and beverages by presenting menu; offering cocktails and aperitifs; suggesting courses; explaining the kitchen’s specialties; identifying appropriate wines; answering food preparation questions. Transmitted orders to bar and kitchen by recording patrons' choices; identifying patrons ‘needs and special requests. Keeps kitchen staff informed by noting timing of meal progression. Serves orders by picking up and delivering patrons' choices from bar and kitchen; delivering accompaniments and condiments from service bars. Responds to additional patron requirements by inquiring of needs; observing dining process. Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs. Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person. Things Remembered Assistant Manager - Technical Skills: Tallahassee, FL March 2010 – January 2011 Assist the Store Manager in achieving sales and other financial targets. Analyzed, formulized and predicted financial goals/reports and tracked both individual and store results. Assist the Store Manager with interviewing, hiring, and training employees according to company guidelines Supervision of employees engaged in sales work, production, taking inventory and reconciling cash and sales receipts. Used selling techniques such as add-on sales and describing engraving information to customers to reach store and individual sales goals. Performed basic skills of store operations: engraving; performance of all register transactions; and equipment maintenance. Ensured teammates are properly trained in these duties. Participate in store activities of stocking, processing incoming and outgoing merchandise shipments in a timely manner. Plans/prepares work schedules, managing to require payroll hours. Coordination of sales promotions/merchandise displays. Maintains a clean, visually appealing store to company guidelines. Responsible for physical security of the store and off-site storage locations including locks, shipments and cash. Performed daily balancing of cash, nightly bank deposits and ensuring staff is in compliance. Windows 10/Windows 8/Windows 7//XP/Vista, Vision Software, Basic Computing, Microsoft Office Suites, Data Processing, Fax, Printer, Copier, Scanner, Payroll Management Certificates: Correctional Officer of the State of Florida – Florida Dept. of Law Enforcement First Aid & CPR Notary Public, State of Florida Activities: You’re More Than Just Your Looks (Founder)- Non Profit providing steps Educational Guidance, Mentoring, and Tutoring in lower class minority neighborhoods for teenage young lady’s
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