1) What is the difference between a forward looking metric and a backward looking metric, and can you give examples of each?
2) Strategic controls are an important factor in executing a strategy. Metric and KPI are quantitative measurements. What role should KPIs and other metrics play in helping management in strategic controls?
3) Since some of you think money is a positive motivator, do you think it's a short-term motivator, or is it a long-term motivator?