Culture in Healthcare Business

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LP7 Assignment: Culture in Healthcare Business

Competency: 7. Assess Organizational Culture throughout the healthcare Industry.

Directions:

  • REVIEW PowerPoint in chapter 16 of the textbook.
  • COMPLETE: Exercise in chapter 16 of the textbook.
  • Complete a full one-page paper explaining the results of your chapter 16 exercise.
  • Provide the organization identity, community values, planning and development.
  • Provide references for the paper using your organization and a secondary source.
  • Use third person writings do not use “I think” or “in my opinion” keep it factual, third person and follow APA standards a minimum of two references are required.

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Health Administration Press Strategic Analysis for Healthcare Chapter 16 Copyright © 2016 Foundation of the American College of Healthcare Executives. Not for sale. Health Administration Press Organizational Culture Analysis • Organizational culture can be defined as the system of shared values, meanings, and beliefs held by organizational members that determines, to a large degree, how the members act toward one another (Robbins and Coulter 2009). • It is often referred to as “how we do things around here.” • A strong, positive culture can improve organizational performance, whereas a weak or negative culture can detract from organizational performance. • To say that values are shared implies that they are passed between existing employees and are passed on to new employees. Copyright © 2016 Foundation of the American College of Healthcare Executives. Not for sale. Health Administration Press Organizational Culture Analysis Dimensions of Organizational Culture (Robbins and Coulter 2009) • Attention to detail—the degree to which employees are expected to show precision, analysis, and attention to detail • Outcome orientation—the extent to which managers focus on results and outcomes regardless of how they are achieved • People orientation—the degree to which management takes into account the effects of its decisions on the people in the organization Copyright © 2016 Foundation of the American College of Healthcare Executives. Not for sale. Health Administration Press Organizational Culture Analysis Dimensions of Organizational Culture (continued) • Team orientation—the extent to which work is organized around teams rather than individuals • Aggressiveness—the degree to which employees are aggressive and competitive rather than cooperative • Stability—the extent to which organizational decisions and actions emphasize maintaining the status quo • Innovation and risk taking—the degree to which employees are encouraged to be innovative and take risks Copyright © 2016 Foundation of the American College of Healthcare Executives. Not for sale. Health Administration Press Organizational Culture Analysis • Consider how Starbucks brings a new barista into the company. • After selecting a person who “fits” the Starbucks culture, the new employee is put through weeks of training followed by on-the-job training and mentorship. • The key to this onboarding process is the transmission of culture, or “how we do things around here.” • The Starbucks values, motives, and meanings are indoctrinated so that a barista is a barista whether you go to a Starbucks in Gary, Indiana, or in New York City. Copyright © 2016 Foundation of the American College of Healthcare Executives. Not for sale. Health Administration Press Organizational Culture Analysis A report by the Lewin Group (2002) identified seven performance areas that practitioners can use to assess an organization’s level of cultural competence: • Organizational values—the perspective, attitudes, and commitment concerning the worth and importance of cultural competence • Governance—the use of goal setting, policy making, and other methods of oversight to help ensure culturally competent care • Planning and monitoring/evaluation—the mechanisms, processes, and systems in place to assess cultural competence and to guide cultural competence planning Copyright © 2016 Foundation of the American College of Healthcare Executives. Not for sale. Health Administration Press Organizational Culture Analysis • Communication—the exchange of information between the organization and the population, and between members of the staff, in ways that promote cultural competence • Staff development—the efforts to ensure that staff and other service providers have the attitudes, knowledge, and skills necessary for culturally competent care • Organizational infrastructure—the organizational resources needed to deliver or facilitate the delivery of culturally competent services • Services/interventions—the extent to which the organization delivers services in a culturally competent manner Copyright © 2016 Foundation of the American College of Healthcare Executives. Not for sale. Health Administration Press Organizational Culture Analysis • The difficulty is putting your finger on the pulse of culture. • If you are inside the organization, you will have a strong opportunity to identify the cultural aspects. • If you are on the outside, you will need to “read the tea leaves” by analyzing what is said in annual reports, by Wall Street analysts, in articles written about the organization, and in interviews with its employees. Copyright © 2016 Foundation of the American College of Healthcare Executives. Not for sale. Health Administration Press Exercise • Break into groups and describe the culture of the organization you are studying. Copyright © 2016 Foundation of the American College of Healthcare Executives. Not for sale. Running head: JOHNSON AND JOHNSON COMPANY Choose An Organization Johnson and Johnson Company JOHNSON AND JOHNSON COMPANY. 2 Johnson and Johnson Company Johnson and Johnson is an American intercontinental company which deals with the manufacture of medical equipment, pharmaceutical and packaged goods for consumers. The company was founded 132 years ago that is in January 1886. The company is operational in sixty countries around the globe, but its headquarters is in one Johnson and Johnson Plaza, New Jersey, Brunswick. Their products are sold in over 170 countries worldwide and just like other companies Johnson has its website which is www.jnj.com The company specializes in the production of consumers packaged and pharmaceutical goods and medical equipment such as surgical materials. These products are such as Johnson and Johnson is a profit organization. However, they have funded several nonprofit organization to enable them to achieve their aim of reaching people with health needs widely (Johnson & Zinkhan, 2015). With Johnson's numerous outlets, they have managed to employ over 134,000 workers in their organizations. Why Johnson and Johnson? Johnson and Johnson is a company that offers a pure filed for a student in career or studies. The company presents students with career opportunities to impact the real world. The students are offered co-operative programs, internships and even full absorption where they get to experience continuous support from the company firsthand. Also, there is a connection with important job assignments through the team and leaders interactions across the company (Chattu, 2015). Also, through the experience and various opportunities offered, the students can express their interests and potential. With the global recognition and wide range of products, an individual is provided the chance to gain knowledge in different fields. With a company like JOHNSON AND JOHNSON COMPANY. Johnson that has managed to keep its profit for years despite running in over sixty countries, a young entrepreneur can learn essential and underlying measures of running and growing a company. 3 JOHNSON AND JOHNSON COMPANY. 4 References Johnson, M., & Zinkhan, G. M. (2015). Defining and measuring company image. In Proceedings of the 1990 Academy of Marketing Science (AMS) Annual Conference(pp. 346-350). Springer, Cham. Chattu, V. K. (2015). Corporate social responsibility in public health: A case-study on HIV/AIDS epidemic by Johnson & Johnson company in Africa. Journal of natural science, biology, and medicine, 6(1), 219. ...
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Attached.

OUTLINE
INTRODUCTION
BODY
CONCLUSION


Running Head: ORGANIZATIONAL CULTURE

Name
Instructor
Course Title
Due Date

ORGANIZATIONAL CULTURE

2

Culture in the healthcare business
The culture within organizations is a vital element in ensuring success at the end of the
day in any commercial setup, anything put in place for earning profit must take seriously how it
manages cultural facts. Organizational culture in a layman's language will be understood as how
things are done within the enterprise, every entity has its own way of doing thi...

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