Operational Implications of Process Improvement

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Question Description

Operational Implications of Process Improvement

During this class, we examined a range of methods used in operations management to monitor, assess, and improve performance in healthcare organizations. In this final assignment, you will review the Learning Resources made available throughout the class, and any additional external quality resources you may find. Then, you will synthesize your understanding of these resources, applying your knowledge to the Pediatric Hospital case study Pediatric Hospital Case.pdf

According to the case study, a Kaizen event revealed that variability in operations performance and outcomes were the root cause of a bottleneck in scheduling MRIs. Three solutions were provided, including:

  • Modify the master schedule.
  • Streamline the insurance authorization process.
  • Implement standardized work instructions.

To prepare for this Assignment:

Read the Pediatric Hospital in Tough Market Pegs Growth to Lean Process Improvement case study by Tonya Vinas, located in the Learning Resources. Review the key metrics and the current state of the organization before the interventions were conducted.

Assess operations requirements and resources for Pediatric Hospital. Describe what is working and what is not working.

Tutor Answer

School: UCLA

Here you go. In case of any further inputs, please let me know.All the best!I appreciate working with you!


Operational Improvements



Operational Improvements
Facilities and organizations operating within the health care industry tread a very
precarious balance in attempting to meet their organizational bottom-lines while
simultaneously striving to achieve their mandate of providing quality healthcare. In a market
that is further marred by competition, these facilities are compelled to come up with austerity
measures that ensure that the operations of the facilities are effective and efficient to reduce
the amount of wastage and unnecessary expenditure. The effectiveness of the organization
proceeds to assist it in commanding a niche in the market and increases its competitive
advantage over the competition.
Akron Children's Hospital (ACH) is such a facility, shoving for space in an industry
that it shares with market giants. The pediatric facility is struggling for space amidst two
industry players of national reputation, which institutions draw patients from around the
world and enjoy an unprecedented amount of goodwill as a consequence of the reputation
they have amassed throughout the years. ACH thus finds itself in a position where it has to
improve its operation in...

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awesome work thanks

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