Format & Tips: e-Mail Assignments
There are inherent challenges when using technology-based communications in the workplace. Understanding and respecting written communication expectations can enhance and accelerate your career.
Consider these essential e-mail etiquette guidelines:
Have a clear and concise subject line that summarizes the content.
Be sure your name is properly formatted in the “From” line.
Be brief and address only one subject. If the reader has to scroll down, the entire e-mail may not be read.
Avoid being too personal.
Announce all attachments and hyperlinks.
Restate any questions asked that you are answering.
Consider sending the e-mail to yourself first; then print it and proof read it.
Stick to one topic per e-mail.
Follow the rules of formal writing and grammar.
Start with a greeting, using titles until permission is given to become more informal.
Close with a signature block that includes more than one form of contact information.
Use line spacing, bullet points, or numbers to make when appropriate, to make your replies visually accessible.
Avoid jargon, acronyms, all caps, etc.
Explain jargon or acronyms when used, when necessary.