The Business of Hospitality and Travel Questions

timer Asked: Feb 9th, 2019
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Question Description

Answer the questions from Chapter 5&6

  • How can technology be used to enhance productivity?
  • How can technology be used to improve both internal and external communications?
  • How has the internet changed the delivery of tourism services?
  • How can technology be used to enhance customer services?
  • How can revenue management be used to improve financial performance?
  • What are the major modes of transportation, and why is each of these modes important to the current and future success of the tourism industry?
  • Who do many travelers, especially based on geographic location, rely on water transportation to meet their transportation needs?
  • Why is passenger rail service more efficient and effective outside Canada and the United States?
  • Why are automobiles the dominant form of tourism traffic in North America?
  • Why are motorcycles experiencing renewed growth as a transportation source?
  • Discuss some of the many changes that have occurred since deregulation of the U.S. airline industry?
  • Why are airlines considered to be the backbone of travel?

Tutor Answer

School: Boston College


The Business of Hospitality and Travel
Student’s Name
Professor’s Name
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The Business of Hospitality and Travel
How can technology be used to enhance productivity?
Technology has been crucial in connecting the mobile workforce. Due to the
telecommuting nature of today’s workforce, especially those who travel to other countries,
technology innovations enhanced by the internet speed and cloud computing help in connecting
employees. Employees can therefore do all what they need to do without the need to be chained
to an office. In addition, technology allows for time tracking and organization. There are online
productivity tracking tools as well as collaboration tools essential for keeping track of the
progress of goals. This makes it easier for managing projects and business activities.
How can technology be used to improve both internal and external communications?
Notably, having the right technology is crucial for enhancing both internal and external

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