Patient Education, Illiteracy and Effective Communication in Healthcare

timer Asked: Feb 9th, 2019
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Question Description

  1. Explain multicultural communication and its origins.
  2. Compare and contrast culture, ethnicity, and acculturation.
  3. Explain how cultural and religious differences affect the health care professional and the issues that can arise in cross-cultural communications.
  4. Discuss family culture and its effect on patient education.
  5. List some approaches the health care professional can use to address religious and cultural diversity.
  6. List the types of illiteracy.
  7. Discuss illiteracy as a disability.
  8. Give examples of some myths about illiteracy.
  9. Explain how to assess literacy skills and evaluate written material for readability.
  10. Identify ways a health care professional may establish effective communication.
  11. Suggest ways the health care professional can help a patient remember instructions.

Tutor Answer

School: Cornell University

Hey, student. Use this file instead. I just realized the other sheet has the answers in a different order than the questions. I'm sorry. 🙇

1. Multicultural communication refers to the process by which individuals of different
cultural backgrounds can engage in a mindful exchange of ideas. Multicultural
communication studies the ways in which communication patterns of the individuals of a
culture differ or resemble those of other individuals from a different culture, with the
purpose of finding some middle ground between these different styles. The study of
multicultural communication originated with the globalization of the world. With
increased connectivity between people, it becomes imperative to recognize, acknowledge
and respects these differences to ensure that relationships can be established in a
manner that is efficient and conscientious.
2. While ethnicity refers to the place of origin of a person – specifically, through their
relationship with the national and cultural traditions of this place of origin. Culture, on the
other hand, refers to the common values that are shared by a group or population;
culture can be shared by individuals of the same nationality, but a multiplicity of factors
within nations can change the way culture is experienced by the different groups that
inhabit it. Acculturation, finally, refers to the process by which an individual from a
different cultural background comes to learn of and adapt to the culture of a different
3. Individuals from different cultural or religious backgrounds might have some hesitations
regarding their treatments, particularly if any aspect of it mig...

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Thanks, good work

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