Thank you for the opportunity to help you with your question!
First of all cloud services really came into existence with the introduction of the Windows 8 platform, however any time we save something or use the internet we are in the cloud. Companies such as Amazon.com,bell south, many of your telemarketer companies use the cloud because they constantly keep a running tab on thier customer base. For instance when you purchase a CD from amazon you can purchase the CD but as long as it has the auto-rip feature on it Amazon will download the music into your cloud player. Now there are several advantages to this. First of all when want to access the cloud it is available anywhere where the internet and wifi is available and so you have easy access to your document files.
Even when it comes to the Microsoft 2013 application suite you have the option now of saving your documents on the cloud or the "One Drive" as it is called and those documents can be retrieved but as with anything that is in the cloud there are always risk involved so security is always a concern but companies that use this approach have been very successful in saving and retrieving documents especially when you have huge amounts of documents and data that has to be retrieved.
Study Pool Tutor
Certified Microsoft Specialist
Please let me know if you need any clarification. I'm always happy to answer your questions.
Aug 15th, 2015
Here is a question for you to think about, what other functionalities of the new Windows 8 platform are useful for businesses who deal with large amounts of data, and large amounts of customers? I look forward to your response to this question.
You are so right, in answer to your question, you get faster service through the cloud and when organizations have this at their disposal they are also able to reach more customers through the cloud, especially when they are outsourcing products and services to other countries.