Description
(RS) Assignment 5: Create a VPN Connectivity Troubleshooting Checklist
Assignment Requirements
You have been working as a technology associate in the information systems department at Corporation Techs for two months. The company has experienced several VPN connection failures lately. Your manager has asked you to create a VPN connectivity troubleshooting checklist for future use.
Tasks
Using the troubleshooting information provided in the handout, identify relevant steps in the VPN connectivity troubleshooting process and create a checklist that helps you and others resolve general VPN connectivity issues.
Required Resources
- Textbook
- Internet
- Handout: VPN Troubleshooting
- Assignment 5 Template.docx (YOU MUST USE THIS TEMPLATE TO GET FULL CREDIT)
Submission Requirements
- Format: Microsoft Word
- Font: Arial, Size 12, Double-Space
- Citation Style: APA
- Length: 2–3 pages
- Spelling & Grammar count
Self-Assessment Checklist
- I identified relevant steps in the VPN connectivity troubleshooting process.
- I created a clear and concise checklist that addresses VPN end-to-end connectivity and the underlying infrastructure.
Explanation & Answer
Attached.
Outline
Introduction
Body
Conclusion
Reference
Course title
Student name
Institution affiliation
2
VPN Connectivity Troubleshooting Checklist
A. Information needed before troubleshooting a VPN
1. Clear device of old VPN software: Old VPN software may be stopping the new VPN
from working properly hence causing the connection problem. Before troubleshooting the
new VPN ensure that the old software is disabled or uninstalled to allow smooth running
of the new VPN.
2. Ensure the VPN is up-to-date: VPN software needs an update from time to time. Ignoring
update requests may cause a problem in the running of the VPN software since the VPN
version should be compatible with the version of the provider (Turner, 2018). The best
way to keep the version of the VPN updated is by comparing it to that in the prov...
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