Campbellsville Knowledge management systems and CRM Investigation

Anonymous
timer Asked: Feb 15th, 2019
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Question Description

KNOWLEDGE MANAGEMENT SYSTEMS AND CRM

In answer to the challenges Nelnet faces in servicing a growing volume of student loans, the company chose to deploy a knowledge management system called OpenText Process Suite. Go online and investigate the features and capabilities of this suite of software products. What functions does Open Text provide that can augment and assist customer relationship management (CRM) systems? Find and briefly summarize a customer success story of an organization that integrated Open Text with its CRM system.


Apa format.

no plagrisam , no turnitin, with page numbers and minimum of 4 pages answer, first page title, last page references.


thankyou.

Tutor Answer

FinanceMaestro
School: Duke University

hello here is the filego through it and if there are corrections you want done kindly let me know i am ready to work on them....

OpenText Process Suite

NAME OF STUDENT
NAME OF TUTOR
COURSE
DATE
OPENTEXT PROCESS SUITE

OpenText Process Suite

Features and Capabilities of OpenText Process Suite.
This suite has the capacity and resilience to computerize, automatize and merge actions across
operations, machines, clouds, and systems. These processes can either be methodical or
non-methodical- offering the eventual control to advance the business performance and
expands its reach. This creative platform supports solid alliance betwixt substance and
system to link the appropriate individual, operation or thing with the substance it needs at a
suitable time. Business can, therefore, act on market favorable circumstances quicker and
repeatedly to make certain ambitions and objectives can be executed. (Open Text SA, 2016).
The OpenText Process is an exceptional cloud-enabled solution created to assist
organizations to boost responsiveness to vital market demands. It backs up both traditional
business process management and dyna...

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Anonymous
Top quality work from this guy! I'll be back!

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