You may have heard of The Honest Company.

label Communications
account_circle Unassigned
schedule 1 Day
account_balance_wallet $5

  (If not, familiarize yourself with them here: https://www.honest.com)  Last week, the company received many complaints both to their customer service team and via social media claiming that their sunscreen product does not work.  (Read more about it here: http://www.prdaily.com/crisiscommunications/Articles/19132.aspx)  Do you think the company is handling this crisis well?  Why or why not?  Would you suggest that they do anything differently to improve the way they are handling the issue?

Aug 21st, 2015

Thank you for the opportunity to help you with your question!

The company is working to mantain the firm reputation.They are not dealing with matter at hand.The company should appoint people to listen to complaints and find way to address them.

Please let me know if you need any clarification. I'm always happy to answer your questions.
Aug 21st, 2015

Can u send me more detail regarding this question


Aug 21st, 2015

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