You may have heard of The Honest Company.

Communications
Tutor: None Selected Time limit: 1 Day

  (If not, familiarize yourself with them here: https://www.honest.com)  Last week, the company received many complaints both to their customer service team and via social media claiming that their sunscreen product does not work.  (Read more about it here: http://www.prdaily.com/crisiscommunications/Articles/19132.aspx)  Do you think the company is handling this crisis well?  Why or why not?  Would you suggest that they do anything differently to improve the way they are handling the issue?

Aug 21st, 2015

Thank you for the opportunity to help you with your question!

The company is working to mantain the firm reputation.They are not dealing with matter at hand.The company should appoint people to listen to complaints and find way to address them.

Please let me know if you need any clarification. I'm always happy to answer your questions.
Aug 21st, 2015

Can u send me more detail regarding this question


Aug 21st, 2015

Are you studying on the go? Check out our FREE app and post questions on the fly!
Download on the
App Store
...
Aug 21st, 2015
...
Aug 21st, 2015
Dec 8th, 2016
check_circle
Mark as Final Answer
check_circle
Unmark as Final Answer
check_circle
Final Answer

Secure Information

Content will be erased after question is completed.

check_circle
Final Answer