ITS3011 South University Why Software Projects Fail?

timer Asked: Feb 24th, 2019
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Question Description

Software projects are notorious for having very high failure rates. There could be both technical and non-technical reasons for this. Software engineering with its rigorous and formal processes should be helpful in reducing such failures and helping manage large software projects and leading them to success.
Using the South University Online Library or the Internet, identify, analyze, and explain an incident in which a software project failed. Make sure to highlight the following points:

  • What went wrong?
  • Why it went wrong?
  • What should have been done to avoid such failure?
  • Who were the key stakeholders in the project? What was their role in project failure?
  • How can software engineering help avoid such cases?

Support your responses with examples.

Cite any sources in APA format.

Tutor Answer

School: Rice University



Software project failure
Student’s Name:
Instructor’s Name:




In the year 2006, the Queensland state government introduced a new payroll system.
Initially, the project looked like it was to be successful and straight forward. However, five years
later the project stalled becoming one of “Australia’s worst failure in public administration” as
quoted by the reviewing committee. In late 2007, IBM Australia was given the role of initiating
the new payroll system which was meant to cover 80,000 employees in the Queen’s state health
care system. The project was expected to be launched within a six months window period, and the
estimated budget was $6 million. However, the system did not work as expected and the launching
period was delayed further to the year 2010. There were problems incurred during this period, and

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