Measure Customer Satisfaction

Business & Finance
Tutor: None Selected Time limit: 1 Day

Briefly explain how a small jewelry store could measure customer satisfaction. 

Aug 29th, 2015

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Businesses which have customer satisfaction measuring strategies tend to do well in their market of interest. A jewellery store could use certain methods to determine how well their customers are satisfied with kind of products and services they get from them. Some of the key methods which a small jewellery outlet can make use of  include;

Customer loyalty. Once a customer shows up the premises more than once shows a lot of consideration and a general good feeling about the store. Such customers opinions and reviews should be taken into considerations since it's through their loyalty the store strives for. A small premise like the jewellery store can conduct random surveys to their customers on the nature of services and products they offer...........

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Aug 29th, 2015

You are the marketing manager for a major car dealership and sales have been low the past several months. Since your job is on the line, you have spent time on the sales floor in an attempt to observe. During the past two weeks, you have found several groups of consumers wandering around looking at cars. When you looked around the dealership, you did not find any salespersons on the floor. When you asked the potential buyers if they had been helped, they said no. What will you do?

Aug 29th, 2015

As the marketing manager for the car dealership, you're the head of sales department. The car dealer's salespersons are under your docket, meaning they are all answerable to your office. It would be prudent to convene an urgent summoning  through a departmental memo. Dipping sales signify poor working and sales strategies which needs address from the relevant department,of which you head. For the car dealership to post good result s, all systems should be working smoothly and employyees taking responsibilities, wether supervitory or managerial.

Aug 29th, 2015

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Aug 29th, 2015
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