ADR, Ethics and Risk Management Study discussion

timer Asked: Feb 24th, 2019
account_balance_wallet $15

Question Description

The purpose of this assignment is to analyze and select an appropriate method of alternative dispute resolution (ADR) for a business dispute, to examine unethical business behavior, and to develop risk management procedures to avoid or reduce claims and litigation.

Read the following scenario:

Dazzling Dough Co. sells pizza dough to local pizza restaurants. Most of the restaurants buy at least 150 pounds of pizza dough from Dazzling Dough Co. in each order. Jerry's Pizza contacted Dazzling Dough Co. to purchase 200 pounds of pizza dough, along with some other items. Dazzling Dough Co. sent Jerry's Pizza a written contract, prepared by Dazzling Dough Co.'s lawyer, stating that "Jerry's Pizza agrees to purchase 200 pounds of pizza dough, pizza toppings, desserts and soft drinks for $30,000." Jerry's Pizza signed and returned the contract.

A few days later, Dazzling Dough Co. sent Jerry's Pizza 125 pounds of pizza dough and 75 pounds of pizza toppings, desserts, and soft drinks. Jerry's Pizza contacted Dazzling Dough Co. about the error in the contract and demanded an extra 75 pounds of pizza dough. Dazzling Dough Co. said there was no error, that Jerry's Pizza signed the contract so they agreed to the terms, and it was not sending the extra pizza dough.

After several attempts to resolve the dispute and a pressing need for dough, Jerry's Pizza terminated the contract and sent Dazzling Dough Co. a check for $15,000 for the 125 pounds of pizza dough, pizza toppings, desserts and soft drinks. Jerry's Pizza immediately purchased 75 pounds of pizza dough from another company for $12,000. Both parties are threatening to sue each other for breach of contract. They prefer to resolve the dispute out of court because the contract contains a clause that awards reimbursement of attorney's fees to the winning party.

The board of directors of Jerry's Pizza scheduled a meeting with you and other senior management at the company to discuss the dispute. You'll need to prepare a strategic plan overview (an abbreviated strategic plan, not a full plan) for the board that explains why there is a dispute, suggests various settlement proposals, and provides recommendations on how Jerry's Pizza can avoid this kind of dispute in the future.

Prepare a 525- to 875-word strategic plan overview to resolve the legal dispute for the board (use the bullet point headings provided below to format your overview) addressing the following:

  • Summary of Dispute
    • Identify the source of the dispute.
    • Identify each party's interpretation of the contract language.
    • Identify whether each party's interpretation is reasonable.
    • Identify any missing facts that would be helpful to know in order to resolve the dispute.
  • Proposed Revisions to Contract Language
    • Recommend specific revisions to the contract's language so that it is clear what Jerry's Pizza expected to buy and what Dazzling Dough Co. is required to deliver.
  • Ethical Considerations
    • Explain the ethical considerations for a company to enforce specific terms of a contract against another company if the other company is mistaken about what was agreed to. Discuss the factors that should be considered.
  • Recommendations
    • Two to three possible settlement options (e.g., pay for the disputed dough, reduce the amount of dough to be purchased, split the difference, refuse to pay, etc.)
    • Two to three methods of dispute resolution (e.g., negotiation, mediation, arbitration, litigation, etc.) that Jerry's Pizza can propose to Dazzling Dough Co.
  • Citation References - Include a minimum of two resources to support the analysis.

Create a one-page visualization to represent the information you provide in this assignment.

  • Use the Table, SmartArt, or Chart visual representation options available in Microsoft® Word by clicking on the Insert tab located on the ribbon at the top of the window. Locate the Word Help function in the version of Microsoft® Word that is installed on your computer for assistance.

Tutor Answer

School: Carnegie Mellon University



ADR, Ethics and Risk Management Study

Student’s Name
Institutional Affiliation




ADR, Ethics and Risk Management Study
Summary of the Dispute

The misinterpretation of the language and information in the contractual agreement is the
source of the dispute between the parties. The total weigh of the dough delivered and the
related items is different from the one agreed in the contractual documents.

Jerry’s interpretation of the contractual agreement where it places an order of 200 pounds
of pizza dough and other pizza-related toppings and desserts

On its part, Dazzling Dough Company interpreted the contract language as Jerry placing
an order of 200 pounds of pizza dough with other related items. Therefore, the contract
read that “Jerry Pizza agrees to buy 200 pounds of pizza dough, toppings, soft drinks and
desserts worth $30,000.” Therefore, Dazzling Dough Company interpreted the contract
as having 125 pounds of dough and 75 pounds of related items while Jerry’s Pizza
understood that the contract included 200 pounds of pizza dough and 75 pounds of
related items.

Each of the parties’ interpretation is reasonable because of the existing holes in the
contract. These gaps lead to the misinterpretation because they are implied. For instance,
the number of additional or related items is not specified.

There are pieces of facts that could assist in tackling the problem between the two firms.
These include;

✓ The amount of pounds that Jerry Pizza usually orders from any supplier; and if
✓ Jerry and Dazzling Dough Company have ever had any contractual engagement.
Proposed Revision to the Language in the Contract



The suggested language revision in the contractual agreement should have specifics and

flag Report DMCA

Good stuff. Would use again.

Similar Questions
Hot Questions
Related Tags
Study Guides

Brown University

1271 Tutors

California Institute of Technology

2131 Tutors

Carnegie Mellon University

982 Tutors

Columbia University

1256 Tutors

Dartmouth University

2113 Tutors

Emory University

2279 Tutors

Harvard University

599 Tutors

Massachusetts Institute of Technology

2319 Tutors

New York University

1645 Tutors

Notre Dam University

1911 Tutors

Oklahoma University

2122 Tutors

Pennsylvania State University

932 Tutors

Princeton University

1211 Tutors

Stanford University

983 Tutors

University of California

1282 Tutors

Oxford University

123 Tutors

Yale University

2325 Tutors