Science
NUR4827 Responsibilities as an Assistant Nurse Manager

Question Description

Isaac has worked as a staff nurse on the telemetry floor for over 15 years. He holds seniority in the unit. His patient care is satisfactory; however, his interpersonal behaviors are becoming an increasing issue for his coworkers. He throws papers around the unit, gives short answers to questions, and seems generally miserable. He tells the staff that they are lazy and stupid. He is constantly questioning their decisions. You have come from another local hospital in the role of the assistant nurse manager. Based on your observations, you have met with Isaac informally and discussed his behaviors, but they have not changed. Now three new nurses have already come to you saying that this unit is a great match for them, except for one problem. Although they have not identified Isaac by name, they have told you that one of the nurses is extremely abusive verbally, and they have been calling in sick on the days they are scheduled to work with this person.

1. What are your responsibilities as an assistant nurse manager in regard to Isaac’s behavior problem?

2. What is the next step in dealing with Isaac’s behaviors?

3. How will you, as the manager, have Isaac develop more effective people skills?

This is your first position as a nurse manager. The holidays are rapidly approaching, and the hospital policy states that each unit will negotiate holiday coverage individually. You are already getting requests via e-mail and on Post-it notes for holiday time. Several staff members have come to you stating that they “never” seem to get their requests for holidays. Discussion among the staff members is creating dissension and conflict.

1. Discuss the potential impact of this problem on you and the unit staff.

2. Describe a minimum of one positive consequence and one negative consequence of this conflict.

3. Select a model of conflict resolution and explain how you, as a nurse manager, might resolve this conflict.


-APA Format.

-Introduction or abstract page

-Summary or Conclusion page

-Four Pages Minimum, not included Introduction or abstract, Conclusion or Summary

-Completely unacceptable Copy and Paste from Internet, or other resources.

- Bibliographic have to be in APA Format, minimum 3 references citations with 3 years old or less under conclusion or summary.

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Isaac has worked as a staff nurse on the telemetry floor for over 15 years. He holds seniority in the unit. His patient care is satisfactory; however, his interpersonal behaviors are becoming an increasing issue for his coworkers. He throws papers around the unit, gives short answers to questions, and seems generally miserable. He tells the staff that they are lazy and stupid. He is constantly questioning their decisions. You have come from another local hospital in the role of the assistant nurse manager. Based on your observations, you have met with Isaac informally and discussed his behaviors, but they have not changed. Now three new nurses have already come to you saying that this unit is a great match for them, except for one problem. Although they have not identified Isaac by name, they have told you that one of the nurses is extremely abusive verbally, and they have been calling in sick on the days they are scheduled to work with this person. 1. What are your responsibilities as an assistant nurse manager in regard to Isaac’s behavior problem? 2. What is the next step in dealing with Isaac’s behaviors? 3. How will you, as the manager, have Isaac develop more effective people skills? This is your first position as a nurse manager. The holidays are rapidly approaching, and the hospital policy states that each unit will negotiate holiday coverage individually. You are already getting requests via e-mail and on Post-it notes for holiday time. Several staff members have come to you stating that they “never” seem to get their requests for holidays. Discussion among the staff members is creating dissension and conflict. 1. Discuss the potential impact of this problem on you and the unit staff. 2. Describe a minimum of one positive consequence and one negative consequence of this conflict. 3. Select a model of conflict resolution and explain how you, as a nurse manager, might resolve this conflict. ...
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Final Answer

Attached.

OUTLINE
Introduction
Body
Conclusion
Reference


Running Head: Roles of a Nurse Manager

1

Roles of a Nurse Manager
Name of Student
Institutional Affiliation
Date

Roles of a Nurse Manager

2

Abstract
Being a manager means that you are in charge of the day-to-day operations of an organization or
a unit. The manager is responsible for supervising other staff in the workplace and make
decisions on budget, work schedules, and other personnel. A nurse manager is therefore in
charge of the daily running of the nursing unit. To be a good nurse manager it is fundamental to
have some good qualities. These qualities include being honest, fair and reasonable; being able to
motivate and empower staff; being creative and flexible; being a good decision maker in conflict
and crisis management and having a set of goals that can be realized.

Roles of a Nurse Manager

3

The Roles of a Nurse Manager
The poor interpersonal relationship depicted by Isaac makes him a hard employee for a
manager to deal with. Therefore my responsibility as an assistant nurse manager in this scenario
will be to improve the working relationship of Isaac with the other nurses. To achieve this, I
would focus on making a decision that will bolster the morale of the other nurses in his unit,
improve their productivity, and promote professionalism. The responsibilities are discussed in
detail below.
The first responsibility would be to listen to both what the other nurses say about his
impersonal behavior and also to listen to his view on his impersonal behavior. Listening will help
me understand the situation around impersonal behavior. Knowing Isaac's point of view would
help me identify the real problem and therefore solve it.
The second responsibility would be to give him a clear and precise behavioral feedback.
Clear behavioral feedback would ensure that Isaac is not defensive and it would help him
understand that he needs to change. It means that I would pinpoint his impersonal behavior and
give him the information on how to improve it.
Another responsibility would be ensuring there is a constructive dialog with all the nurses
in that unit. The dialog would aim to discuss and align each nurse towards the same interest and
good departmental performance. Isaac would, therefore, have to improve his shortcomings from
our ideas to support better performance.
If after an informal meeting ...

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