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Running Head: MEDICAL ADMINISTRATIVE ASSISTANT RESEARCH PAPER
Medical Administrative Assistant Research Paper
MEDICAL ADMINISTRATIVE ASSISTANT RESEARCH PAPER
Administrative Assistant - Office
Dialysis Clinic, Inc., (DCI) • Brooklyn,
United Staffing Solutions New York, NY,
Responsibilities for the Administrative
1. Serves as the Medical Record
Practitioner for the satellite clinic - is
1. A working knowledge of computers
knowledgeable of HIPAA, and ensures
and medical terminology (ZipRecruiter,
proper maintenance, security, storage
and destruction of patient medical
2. Experience working with insurance
records (CAREERBUILDER, 2019).
and Electronic Medical Records (EMR)
2. Answers the phone, forwards the calls to
the appropriate person, or takes
3. Demonstrated interpersonal, written
3. Greets all patients and visitors and
and verbal communication skills in
directs them to their appropriate
order to serve a diverse patient base.
destination (CAREERBUILDER, 2019).
4. Demonstrated proficiency in the
4. Creates memos, correspondence,
following but not limited to: patient
reports, and other documents as
registration, appointments, scheduling,
arrival appointments, EMR phone notes,
5. Maintains the billing information for all
indexing documents within EMR
in-center and transient patients. Verifies
patient insurance and obtains preauthorization when required
5. Must be able to operate standard
office machines and equipment such as
6. Keys daily flow sheets, generates
photocopiers, Fax machine, scanner, and
reports, balances charges, and checks
general office and communication
entries for accuracy.
equipment as needed of an
7. Assists AR personnel by notifying
patients about delinquent accounts and
in collection of accounts as requested.
6. Answer phone calls in a timely and
8. Completes log of incoming checks and
efficient manner. Using general
cash (CAREERBUILDER, 2019).
scheduling guidelines appropriately....