Assessment 1: Literature Review Research MatrixCreate a literature review research matrix, which includes research concepts that can be found and connected to preselected published scholarly research.IntroductionThis assessment provides a practical opportunity to apply research skills to a literature research matrix.OverviewFor this assessment, you are being introduced to literature mapping as part of the preparation for a literature review. As you collect articles, the following resource can be used to evaluate their scientific merit.Critical Appraisal Skills Programme (CASP). (2018). CASP checklist: 10 questions to help you make sense of a systematic review [PDF]. https://casp-uk.net/Instructions This assessment consists of completing this provided Literature Review Research Matrix [DOCX]. This matrix includes research concepts that can be found and connected to the published scholarly research provided by your instructor. Five research articles related to the topic of first-generation college students and resilience at a four-year university have been chosen for you. The articles for this assessment are posted in the Announcements area of the courseroom.The first article (Garriott, Hudyma, Keene, & Santiago, 2015) is completed for you as an example; you will need to complete the matrix for the remaining four articles.Garriott, P. O., Hudyma, A., Keene, C., & Santiago, D. (2015). Social cognitive predictors of first and non-first-generation college students’ academic and life satisfaction. Journal of Counseling Psychology, 62(2), 253–263.Additional RequirementsRefer to the assignment scoring guide to make sure you meet the requirements of this assessment.Competencies MeasuredBy successfully completing this assessment, you will demonstrate your proficiency in the course competencies through the following assessment scoring guide criteria:Competency 1: Analyze the methodology used in scientific research.Identify the study sample in the chosen research.Identify the methodology used in the chosen research. Competency 2: Evaluate the characteristics, purposes, benefits, strengths, and weaknesses of research methods.Identify the main themes in the chosen research. Identify the research question or questions in the chosen research.Describe the theoretical framework of the chosen research study.Describe the findings in the chosen research. Competency 6: Communicate in a manner that is scholarly, professional, and consistent with the expectations for members in the identified field of study.Communicate in a manner that is scholarly, professional, and consistent with the expectations for members of an identified field of study, using APA style and formatting. Resources: Literature ReviewCreswell, J. W., & Creswell, J. D. (2018). Research design: Qualitative, quantitative, and mixed methods approaches (5th ed). Sage. Available in the courseroom via the VitalSource Bookshelf link.Chapter 1, "The Selection of a Research Approach," pages 3–22.Chapter 2, "Review of the Literature," pages 23–47.Chapter 3, "The Use of Theory," pages 49–74.Winchester, C. L., & Salji, M. (2016). Writing a literature review. Journal of Clinical Urology, 9(5), 308–312.Xiao, Y., & Watson, M. (2017). Guidance on conducting a systematic literature review. Journal of Planning Education and Research, 39(1), 93–112.Snyder, H. (2019). Literature review as a research methodology: An overview and guidelines. Journal of Business Research, 104, 333–339.Resources: Scientific MeritScientific Merit.Critical Appraisal Skills Programme (CASP). (2018). CASP checklist: 10 questions to help you make sense of a systematic review [PDF]. https://casp-uk.net/Resources: Campus ResourcesThese resources may be useful to you as a new doctoral learner. Bookmark them for future use.Capella University Library.Program Library Research Guides.Reviewing the Literature.How Do I Find Peer-Reviewed Articles?Anatomy of a Scholarly Article.Tour the Library.Research & Scholarship.Doctoral Resources and Support.PhD Dissertation Research in Education.SOE PhD Programs of Research [PDF].Library Help.

Your primary care physician operates a sound business practice that, at times, seems to suffer from several forms of waste. In your role as a dedicated patient engaged in the study of operations management, you are in a unique position to offer an analysis of your doctor’s business operation to recommend improvements.Consider the common interpretation of service processes in use at many organizations, which is used to identify four variants of a service process:The process that is formally defined and recorded in a business document.The process that everyone generally believes exists.The process as it actually exists.The process that should exist to deliver what the customer really wants.Using your arrival at the doctor’s office as a starting point in the process, create a document that focuses on the process of visiting your doctor for a flu shot. Be sure your document incorporates the following:Introduction – describe what you intend to do and how you will approach the task.A simple flowchart that maps the sequence of operations for variant #1 and/or #2 above. While you may need to make certain assumptions in your description of variants #1 and #2, your process map should include, at a minimum, all components of the process that are visible to the patient. You may choose to combine your analysis of the first two variants due to lack of information on either one.A flowchart that maps the process that actually exists (variant #3).A flowchart that maps the process according to variant #4, as you believe it should be.Above each flowchart, include a paragraph describing the key process components and identify potential problems or elements of waste in the process map that follows.From the list of successful techniques for eliminating waste in service companies in this week’s readings, select three that you feel are appropriate in shaping your recommendations for improvement in the doctor’s service process. For each of the three techniques, briefly describe what would need to occur.Complete your document with a list of three recommended changes, noting the timeframe within which each might be completed and the expected benefit(s) to the doctor’s practice as a result of implementation.Length: 5-7 pages (excluding the cover sheet, title page, and references) that cover a detailed process plan along with improvements. Be sure to thoroughly explain the process, concerns, and plans to improve. The flow charts will take about a page each, leaving 2-3 pages for a detailed explanation.References: Include a minimum of five scholarly resources within the last 5 years incorporating process improvement, quality control, and service planning. The majority should be from peer-reviewed journals.

Write the story of your schooling experience within the context of the concepts presented in the four articles. Your narrative must address the following: a. What do you consider to be the “funds of knowledge” of your family and/or community? How did these “funds of knowledge” help you build and activate capital to support your academic and personal growth? § The Rios-Aguilar et al. (2011) article can provide helpful examples for this question. b. What type of social capital did you access while in school, and how did you access and use that social capital? § The articles by Cammarota et al. (2012) and Oseguera et al. (2011) can provide helpful examples for this question. c. How do your experiences relate to Carter’s (2006) concepts of “cultural mainstreamers,” “noncompliant believers,” and “cultural straddlers”? § Do you think that these three categories are too limiting? Why, or why not? d. Be sure to integrate all four readings into your narrative.