CRJ499 FEMA Agency Capstone in Criminal Justice

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Assignment 5: Senior Seminar Project

Due Week 10 and worth 200 points


In Week 1, you chose a topic area and problem or challenge within that area. Throughout this course, you have researched the dynamics of the problem. The final piece of your project is to develop a viable solution that considers resources, policy, stakeholders, organizational readiness, administrative structures and other internal and external factors, as applicable. Using the papers you have written throughout this course, consolidate your findings into a succinct project.

Write a ten (10) page paper that as a minimum, your project should include:

  1. Identify the topical area (e.g., local police department, community jail, border patrol)
  2. Define a problem or challenge within your topical area that you understand in some depth or have an interest in (examples include high crime rate, poor morale, high levels of violence or recidivism, high number of civilian complaints of harassment, inadequate equipment). Outline the context of the problem or challenge, including the history and any policy decisions that have contributed to the situation.
  3. Describe how internal or external stakeholders have influenced the situation in a positive or negative way. How will you consider stakeholders in your solution to the problem? How will you motivate individuals to buy into your solution?
  4. Discuss how technologies or information systems have contributed to the problem and how you will propose technology be implemented into the solution.
  5. Discuss what data you have collected or researched to indicate there is a problem. Include at least two sources of data and how each is relevant to the problem.
  6. Develop an effective and efficient solution(s) and a course of action (i.e., plan) that addresses the problem or challenge.
  7. Explain what methods of assessment you will employ to measure the effectiveness of your solutions.
  8. Develop a 10-15 slide PowerPoint Presentation that summarizes the seven items above.
  9. Use at least 8 quality references. Note: Wikipedia and other Websites do not qualify as academic resources.

Your assignment must follow these formatting requirements:

  • This course requires use of Strayer Writing Standards (SWS). The format is different than other Strayer University courses. Please take a moment to review the SWS documentation for details.
  • Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

  • Assess a policy or problem and develop solutions based on available resources, taking into account the political and global implications.
  • Use technology and information resources to research issues in criminal justice.
  • Write clearly and concisely about criminal justice using proper writing mechanics.

Click here to view the assignment rubric.

Week 1, you chose the below:

"Management and Leadership and Practical Reflection" Please respond to the following:

  • Stojkovic, our textbook author, identifies both management and leadership as process. For this discussion, research and report on the differences between management and leadership. How do these differences influence professionals in criminal justice organizations?
  • Determine what you want to do with your degree, specifically: where you want to work; what you want to do, and what motivated you to choose that job and place to work?

According to McCaffery (2018), Leadership refers to getting people to understand and believe in your vision and accept to work with you in order to accomplish your own goals management, on the other hand, refers to the act or the process of administering and overseeing that the daily activities are happening as they are expected to. When it comes to leadership, a leader does not have to be in a position of authority but he/she is being followed by the people because of their character behavior and personality Northouse (2018). A manager, on the other hand, is in place of authority and is charged with the mandate of planning, controlling, leading and organizing. A leader has influence over people while a manager has power over them.

Management and leadership process is very important in any organization and criminal justice systems Bolden (2016). A good example of the influence of the difference between leadership and management is in the criminal justice when a judge is a leader they are likely to give a ruling of a case based on honesty and the applicable law and people can easily believe in that particular judge. In an organization, leaders are important as they help in influencing people to achieve the desired goals of the organization and they are also able to support the visions of the organizations by helping others believe in the same visions. On the other hand, managers in an organization are important as they make sure that the activities are carried out in the right way and that the desired results have been achieved.

The degree that is doing is very important to me as it will enable me to work in Nokia Company as a marketing person who will help in gaining of a larger market share for the company and also rebranding in order to help the company in maintaining their current market share. My motivation for choosing the job is because I like doing value addition to products and services and improving the profit margins. Nokia company is one of the largest companies in the world and hence giving exposure and a wider scope of work.

References

Bolden, R. (2016). Leadership, management, and organizational development. In Gower handbook of leadership and management development (pp. 143-158). Routledge.

McCaffery, P. (2018). The higher education manager's handbook: effective leadership and management in universities and colleges. Routledge.

Northouse, P. G. (2018). Leadership: Theory and practice. Sage publications.

I have attached all papers you have done for this class the rubric for this paper.

Unformatted Attachment Preview

Grading for this assignment will be based on answer quality, logic/organization of the paper, and language and writing skills, using the following rubric. Assignment 5: Senior Seminar Project Points: 200 Meets Minimum Criteria 1. Identify the topical area (e.g., local police department, community jail, border patrol). Weight: 10% 2. Define a problem or challenge within your topical area that you understand in some depth or have an interest in. Outline the context of the problem or challenge, including the history and any policy decisions that have contributed to the situation. Weight: 10% 3. Describe how internal or external stakeholders have influenced the situation in a positive or negative way.How will you consider stakeholders in your solution to the problem? How will you motivate individuals to buy into your solution? Weight: 10% Unacceptable Expectations Fair Proficient Exemplary Below 60% F Did not submit or incompletely identified the topical area. 60-69% D Insufficiently identified the topical area. 70-79% C Partially identified the topical ara. 80-89% B Satisfactorily identified the topical area. 90-100% A Thoroughly identified the topical area. Did not submit or incompletely defined a problem or challenge within your topical area that you understand in some depth or have interest in. Did not submit or incompletely outlined the context of the problem or challenge, including the history and any policy decisions that have contributed to the situation. Insufficiently defined a problem or challenge within your topical area that you understand in some depth or have interest in. Insufficiently outlined the context of the problem or challenge, including the history and any policy decisions that have contributed to the situation. Insufficiently described how internal or external stakeholders have influenced the situation in a positive or negative way. Insufficiently discussed how you will consider stakeholders in your solution to the problem and insufficiently discussed how you will Partially defined a problem or challenge within your topical area that you understand in some depth or have interest in. Partially outlined the context of the problem or challenge, including the history and any policy decisions that have contributed to the situation. Satisfactorily defined a problem or challenge within your topical area that you understand in some depth or have interest in. Satisfactorily outlined the context of the problem or challenge, including the history and any policy decisions that have contributed to the situation. Satisfactorily described how internal or external stakeholders have influenced the situation in a positive or negative way. Satisfactorily discussed how you will consider stakeholders in your solution to the problem and satisfactorily discussed how you will Thoroughly defined a problem or challenge within your topical area that you understand in some depth or have interest in. Thoroughly outlined the context of the problem or challenge, including the history and any policy decisions that have contributed to the situation. Did not submit or incompletely described how internal or external stakeholders have influenced the situation in a positive or negative way. Did not submit or incompletely discussed how you will consider stakeholders in your solution to the problem and did not submit or incompletely discussed how you will motivate Partially described how internal or external stakeholders have influenced the situation in a positive or negative way. Partially discussed how you will consider stakeholders in your solution to the problem and partially discussed how you will Thoroughly described how internal or external stakeholders have influenced the situation in a positive or negative way. Thoroughly discussed how you will consider stakeholders in your solution to the problem and thoroughly discussed how you will individuals to buy into your solution. 4. Discuss how technologies or information systems have contributed to the problem and how you will propose technology be implemented into the solution. Did not submit or incompletely discussed how technologies or information systems have contributed to the problem. Weight: 10% Did not submit or incompletely discussed how you will propose technology be implemented into the solution. 5. Discuss what data you have collected or researched to indicate there is a problem. Include at least two sources of data and how each is relevant to the problem. Did not submit or incompletely discussed what data you have collected or researched to indicate there is a problem. Weight: 10% 6. Develop an effective and efficient solution(s) and a course of action (i.e., plan) that addresses the problem or challenge. Weight: 10% 7. Explain what methods of assessment you will employ to measure the Did not submit or incompletely discussed how each source of data is relevant to the problem. Did not submit or incompletely developed an effective and efficient solution (s) and a course of action (i.e., plan) that addresses the problem or challenge. Did not submit or incompletely explained what method of motivate individuals to buy into your solution. Insufficiently discussed how technologies or information systems have contributed to the problem. motivate individuals to buy into your solution. Partially discussed how technologies or information systems have contributed to the problem. Insufficiently discussed how you will propose technology be implemented into the solution. Partially discussed how you will propose technology be implemented into the solution. Insufficiently discussed what data you have collected or researched to indicate there is a problem, but did not include any sources of data (such as charts, historical statistics, etc.) Partially discussed what data you have collected or researched to indicate there is a problem. You included one sources of data (such as charts, historical statistics, etc.) and partially discussed how each data source is relevant to the problem. Insufficiently developed an effective and efficient solution(s) and a course of action (i.e., plan) that addresses the problem or challenge. Insufficiently explained what method of assessment Partially developed an effective and efficient solution(s) and a course of action (i.e., plan) that addresses the problem or challenge. Partially explained what method of assessment motivate individuals to buy into your solution. Satisfactorily discussed how technologies or information systems have contributed to the problem. motivate individuals to buy into your solution. Thoroughly discussed how technologies or information systems have contributed to the problem. Satisfactorily discussed how you will propose technology be implemented into the solution. Thoroughly discussed how you will propose technology be implemented into the solution. Satisfactorily discussed what data you have collected or researched to indicate there is a problem. You included at least two sources of data (such as charts, historical statistics, etc.) and satisfactorily discussed how each data source is relevant to the problem. Satisfactorily developed an effective and efficient solution(s) and a course of action (i.e., plan) that addresses the problem or challenge. Satisfactorily explained what method of Thoroughly discussed what data you have collected or researched to indicate there is a problem. You included more than two sources of data (such as charts, historical statistics, etc.) and thoroughly discussed how each data source is relevant to the problem. Thoroughly developed an effective and efficient solution(s) and a course of action (i.e., plan) that addresses the problem or challenge. Thoroughly explained what method of assessment effectiveness of your solutions. Weight: 10% 8. Develop a 10-15 slide PowerPoint Presentation that summarizes the seven items above. Weight: 15% 9. Use at least eight (8) quality references. Note: Wikipedia and other Websites do not qualify as academic resources. assessment you will employ to measure the effectiveness of your solution(s). you will employ to measure the effectiveness of your solution(s). you will employ to measure the effectiveness of your solution(s). assessment you will employ to measure the effectiveness of your solution(s). you will employ to measure the effectiveness of your solution(s). Did not submit or incompletely developed a 1015 slide PowerPoint Presentation that summarizes the seven items above. No references provided Insufficiently developed a 10-15 slide PowerPoint Presentation that summarizes the seven items above. Does not meet the required number of references; all references poor quality choices. Partially developed a 10-15 slide PowerPoint Presentation that summarizes the seven items above. Does not meet the required number of references; some references poor quality choices. Satisfactorily developed a 10-15 slide PowerPoint Presentation that summarizes the seven items above. Meets number of required references; all references high quality choices. Thoroughly developed a 10-15 slide PowerPoint Presentation that summarizes the seven items above. Exceeds number of required references; all references high quality choices. More than 8 errors present 7-8 errors present 5-6 errors present 3-4 errors present 0-2 errors present Weight: 5% 10. Clarity, writing mechanics, and formatting requirements. Weight: 10% Assignment 1 1 FEMA Agency Name University Professor CRJ499 Capstone in Criminal Justice January 16, 2018 Assignment 1 2 FEMA AGENCY It is evident that when a corporation is mandated to follow its mission and goals and fails to do so, it can be challenging to the leaders and its employees. For instance the federal emergency management agency (FEMA) capability was put to test on whether their mission and goals were directed towards acting as first responders in emergency situations to ensure that the American nation works together towards building, sustaining, and improving its capabilities to prepare for, secure against, respond to, recover from as well as mitigating all hazards (Fema, 2016). For example, on 29th August, Hurricane Katrina caused adverse destruction along the Gulf coast that increased towards central Texas to Florida, due to the storm surge that destroyed the levee system which indicates the magnitude of the devastation that took place (Haddow, Bullock, & Coppola, 2007). The FEMA organizations have been slow in preventing such disasters from taking and as results, people were left stranded for days on Texas and Florida city buildings without the access to food and water as patients were dying due to the lack of medical supplies. It is evident that the FEMA organization failed in its duties and responsibilities towards emergency situations due to poor management practices. For instance, the appointment of Michael Brown as the administrator of FEMA agency who had no experience to work as an emergency management expert thus not in a position to respond to a disaster based on previous experiences was critical to the poor mitigation strategies that led to the hurricane havoc (Haddow, Bullock, & Coppola, 2011). Based on the history of the FEMA directors, a majority of them had qualified in emergency management and preparedness strategies. They emphasized on the similarities Assignment 1 3 between natural hazard preparedness and civil defense measures (Fema, 2016). During this period, there was a development of an integrated emergency management system that acted on all hazards approach. The policy was critical as it guided in sweeping reforms that streamlined disaster relief and recovery ways that focused on the emphasis on preparedness and mitigation as well as competent agency employees on customer service. After the Hurricane Katrina disaster, the U.S Senate ensures that appointment of FEMA high ranking officials such as administrators and directors had to be experienced and competent individuals that understand strategies to prevent and respond to all hazards that are bound to happen (Fema, 2016). The appointment of the FEMA high ranking officials by the U.S Senate is significant since disasters such as hurricane Katrina could have been prevented if its administrator had previous experience on managing disasters. Incompetent leaders may give a misguided response and recovery options that will not work in responding to all mitigation, and the outcomes are adverse as various disasters have led to the loss of lives and destruction of properties that lower the economy of a country. As a result, it is evident that the hiring practices within the federal agencies department are heavily scrutinized to ensure that senior leaders do not hire family and friends who have no experience to handle a department that needs a lot of experience and knowledge. The employees are always impacted internally in the organization if they get to realize that the organizational leadership is flawed, thus lacking the trust and motivation need to work on the mission and goals put across by the organization (Fema, 2016). The customers on the other side are affected externally who invest heavily on the organization to ensure that they are protected towards all mitigation and these failures lead to the lack of trust in the FEMA agency organization in providing adequate safety and security. Assignment 1 4 However, it seems that little effort has been made to control all hazardous mitigation activities. Back in 2017, there was the occurrence of the Hurricane Maria that led to the loss of lives and destruction of properties similar to the one caused by Hurricane Katrina (Haddow, Bullock, & Coppola, 2011). FEMA agency admitted that the disaster planning exercise was needed to prevent the Hurricane Maria from taking place but did not have enough satellites phones that could guide them in communicating across the island thus ineffective communication which is a sign of similar poor emergency management strategies -a decade later after the occurrence of the Hurricane Katrina. . Assignment 1 5 References Fema. (2016). Hazard Mitigation Grant Program. Retrieved from https://www.fema.gov/hazardmitigation-grant-program Haddow, G., Bullock, J., & Coppola, D. P. (2007). Introduction to Homeland Security: Principles of All-Hazards Risk Management (3). Burlington, US: ButterworthHeinemann. Retrieved from http://site.ebrary.com/lib/alltitles/docDetail.action?docID=10378895 Haddow, G., Bullock, J., & Coppola, D. P. (2011). Introduction to Emergency Management (3). Burlington, US: Butterworth-Heinemann. Retrieved from http://site.ebrary.com/lib/alltitles/docDetail.action?docID=10371759 Assignment 2 1 Internal and External Stakeholders Name University Professor CRJ499 Capstone in Criminal Justice January 24, 2018 Assignment 2 2 Internal and External Stakeholders The agency of focus is the Federal emergency management agency (FEMA) and the challenge experienced is the slow reaction to emergencies across the country. The identification of the external and the internal stakeholders will be the focus of this paper. Furthermore, the paper will focus on the influence of the stakeholders over the situation and will highlight the role the stakeholders will play in supporting the solution. Additionally, strategies to generate stakeholder buy-in will also be highlighted. Identification of the external and internal stakeholders The stakeholders as noted by Baugh (2015) are those who have a personal interest in the agency and the outcomes of its policies. The internal stakeholders include the employees, the management and internal partners such as FEMA regional offices and Risk Map providers identifies some of the stakeholders involved internally in the functioning of FEMA (FEMA.gov, 2016). The external stakeholders can be organized into three categories that are the social groups, the political groups and the economic groups (FEMA.gov, 2016). The social groups involve individual citizen groups and communities. Additionally, the social groups include community emergency response teams, neighborhood emergency assistance teams, neighborhood emergency response teams local nongovernmental organizations and environmental groups among other communities that share similar aims are examples of social groups (FEMA.gov, 2016). Economic groups include business owners both large and small, and news media are an example of other external stakeholders (FEMA.gov, 2016). The political groups include Congress as a whole, the National Governors Association, the US Conference of Mayors and regional political organizations provide other examples of external stakeholders. Assignment 2 3 Influence of the stakeholders on the situation FEMA has been slow in preventing and responding to disasters, and this has been influenced in one way or another by the external and the internal stakeholders. The existence of management teams with little experience in disaster management. The appointment of Michael Brown as the administrator of FEMA agency with no prior experience in disaster management resulted in the implementation of poor disaster mitigation strategies, and this contributed to the problem (FEMA.gov, 2016). Additionally the lack of clear and well-defined recruitment strategies to ensure that all employees hired at FEMA had the skills and knowledge needed to actively manage disasters identifies yet another influence of the internal stakeholders on the process. The lack of sufficient reform measures passed by Congress and the lack of social support to adopt significant changes at FEMA identifies the role the external stakeholders played in supporting this continued problem (Federal Emergency Management Agency, 2008). Reduced financial assistance by Congress results in situations where strategies are limited in their implementation due to lack of sufficient funding to support the effective adoption of quality mitigation strategies. Involvement of the stakeholders on the solution The solution is to enhance the hiring practices within FEMA to ensure that qualified and experienced professionals are hired thus improving the efficiency of the agency and its ability to mitigate as well as respond in a timely fashion to emergencies across the country. The involvement of the stakeholders in the development and successful implementation of the solution and a strategy such as in-person meetings and community events will be essential to engage with the external stakeholders especially the social and economic groups within the Assignment 2 4 American society (Baugh, 2015). These stakeholders will be involved in identifying a set of criteria that will guide the hiring process within the agency. Facilitated webinars can be another approach of engaging the stakeholders in understanding what the solution is and how it will be implemented (FEMA.gov, 2016). Facilitated conference calls, especially with leaders of political groups in Congress, can further help to engage these stakeholders in discussing and identifying possible solutions to the problem (Baugh, 2015). The involvement of the political groups will ensure that they provide the needed legal frameworks and financial assistance needed in reshaping the hiring practices within the agency. Social media content engagement and shareable can provide a platform for the internal and external stakeholders to provide their insights into the approach the implementation of the solution will take (Baugh, 2015). These approaches are essential to receiving and sharing information on the solution and its implementation. Motivating buy-in from the stakeholders The buy-in from the stakeholders is essential to gaining support for the implementation of the solution. Buy-in aims to get the stakeholders on board, and this enhances the support given to the adoption of the solution and the reduction of resistance. Kotter and Whitehead (2010) argued that providing access to information is one way to enhance buy-in from the stakeholders. Consistent and timely information based on the needs of each stakeholder group is essential in promoting stakeholder buy-in. A key aspect of stakeholder engagement is the provision of open communication between all levels of stakeholder outside and within the agency (Baugh, 2015). For instance, providing financial information on the solution and the social and political impact it will have can address the informational needs of the stakeholder groups such as social, economic and political groups. Assignment 2 5 Providing the stakeholders with opportunities to share and contribute their opinions or views of the solution can enhance the sense of ownership in the solution and therefore motivate the stakeholders to buy-into the proposed solution (Baugh, 2015). Integrating the feedback of the stakeholders in the solution is essential for these groups to feel that they are included and part of the proposed solution. Kotter and Whitehead (2010) noted that when stakeholders feel heard and their opinions are taken seriously work to develop trust, and this is essential for promoting stakeholder buy-in. Another approach to promoting stakeholder buy-in is the communication of clear goals and objectives to be achieved by the solution and the role of the stakeholders in the implementation of the solution (Baugh, 2015). Assignment 2 6 References Baugh, A. (2015). Stakeholder Engagement: The Game Changer for Program Management (Vol. 18).London, UK: CRC Press. FEMA.gov. (2016). Guidance for stakeholder engagement. Retrieved from https://www.fema.gov/media-library-data/1470348198442d9e138fdb3eb73a352fd7a1ffc713eb0/SE_Data_and_Product_Dev_Guidance_May_2016 _508.pdf Federal Emergency Management Agency. (2008). FEMA Strategic Plan, Fiscal Years 2008– 2013. Emergency Management-FEMA Kotter, J. P., & Whitehead, L. A. (2010). Buy-in: Saving your good idea from getting shot down. Boston, MA: Harvard Business Press. Assignment 3 1 Technology Influences Name University Professor CRJ499 Capstone in Criminal Justice January 29, 2018 Assignment 3 2 Technology Influences The problem identified at FEMA is the slow and ineffective approach towards mitigating disasters based on the lack of sufficiently experienced and well trained professionals within the agency. The agency has failed to fulfil its duties towards mitigating, responding and recovering from emergency situations due to poor management practices brought about by the lack of inexperienced leaders and professionals within the agency. The paper below explores the role of technology on the problem and the influence technology will have on the implementation of the solution. Technology and its contribution to the problem The fact that the technologies used at FEMA are not well integrated has resulted in the situation in which different information that cannot be used to inform decision making are provided. The lack of specific analytical information systems has led to a situation in which the hiring practices are obsolete and outdated (Federal Emergency Management Agency, 2008). Although FEMA actively collects information of its employees to better understand its human resources needs the information systems have not been effective at supporting substantial recruitment strategies within the department. The information systems at FEMA have failed to provide adequate personal information that would support the recruitment of talented and experienced emergency personal within the agency. The current information systems within the agency are designed to capture information about personnel such as compensation but fail to accurately capture information such as job analysis information which would have been used to improve the recruitment processes within the agency (Federal Emergency Management Agency, 2008). Therefore, poor integration of Assignment 3 3 information systems with the human resource department within the agency are responsible for this problem. Technology implementation into the solution The proposed solution is the development of new hiring practices that would enhance the identification and selection of qualified and experienced emergency personnel who contribute strategic ideas and views that are used to enhance the efficiency of FEMA in its response to disaster situations. The adoption of a human resources information system (HRIS) into the hiring practices within the agency will be effective in identifying and selecting experienced professionals and leaders within the agency responsible for implementing mitigating and response strategies that are effective in preventing disasters as well as effectively reacting to the disasters (Compton, 2009). HRIS can help to organized and optimize the recruitment and selection process strengthening the acquisition of skilled professionals with the knowledge and the skills needed to support disaster management initiatives within the agency. The information system will enhance and facilitated comprehensive, faster and reliable processing of applications (Kavanagh & Johnson, 2017). Furthermore, the information system will consolidate online application, outside recruitment agency process as well as interview stages to enhance the pace at which qualified employees are identified (Secord, 2003). The HRIS integrates data from job analysis implemented within the agency and therefore help to highlight candidates with the perquisite skills and knowledge needed to handle the duties and responsibilities of each position within FEMA (Kavanagh & Johnson, 2017). Having such a system in place ensures that only those with the required level of experience and expertise in disaster management are hired by the agency. Assignment 3 4 The use of the HRIS will be essential to in attracting more qualified applicants who are comfortable with the use of technology and this will mean that FEMA will have access to larger pool of experienced professionals across the country. The process of properly filling out online application forms and the following the required steps can help the agency to weed pout less qualified applicants especially for top positions such as the director of the agency and other key positions (Kavanagh & Johnson, 2017). The implementation of the HRIS at FEMA will be critical to supporting the hiring practices within the agency enhancing the pace at which disasters management services are provided by the agency. Assignment 3 5 References Compton, R. L. (2009). Effective recruitment and selection practices. CCH Australia Limited. Federal Emergency Management Agency. (2008). FEMA Strategic Plan, Fiscal Years 2008– 2013. Emergency Management-FEMA Kavanagh, M. J., & Johnson, R. D. (Eds.). (2017). Human resource information systems: Basics, applications, and future directions. London, UK: Sage Publications. Secord, H. (2003). Implementing best practices in human resources management. CCH Canadian Limited. Assignment 4 1 Data Collection Name CRJ499 Capstone in Criminal Justice Professor University February 8, 2019 Assignment 4 2 Data Collection Data is defined as the qualitative or the quantitative values placed on variables (Williams, 2007). Data is essential to validate that there is a problem within the Federal Emergency Management Agency (FEMA). Secondary data has been collected through extensive review of literature. Statistical data can help to quantify the magnitude of the problem as experienced within the agency. Qualitative data in the form of written reports on the performance of FEMA during recent disasters such as Hurricane Harvey and Maria in the last two years will also be obtained. Online libraries are important sources of secondary data on the problem of the functionality of FEMA. Another important source of data is charts and statistics provided by news organizations that cover disasters in the country. The New York Times, USA Today, CNN and Fox News are examples of the news organizations that would be critical to providing sufficient secondary information on the performance of FEMA during disasters. The news agencies are actively involved in covering the operations of FEMA as it seeks to mitigate and respond to disasters. The publications made my journalists provide an in-depth review of how the problem of slow response within the agency manifests itself and it is for this reason that these sources are so valuable to the problem The sources such as online libraries are relevant to the problem as they provide access to quality and reliable data gathered by previous researchers on the problem. Online libraries further provide necessary access to peer reviewed articles and other publications such as books are written on the problem of slow response within FEMA. News organizations provide recent and more extensive information on the problems experienced by FEMA as it seeks to prevent, mitigate and response to the various disasters (Bryman, 2016). The news organizations provide Assignment 4 first-hand account from the reporters on the ground who are familiar with the operations of FEMA and thus provide a more clear understanding of the problem based on personal experiences and analysis thus providing critical insight to understanding this issue. 3 Assignment 4 4 References Bryman, A. (2016). Social research methods. Oxford university press. Williams, C. (2007). Research methods. Journal of Business & Economic Research, 5(3), 65-72.
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Attached.

FEMA AGENCY

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FEMA Agency
Name
University
Professor
CRJ499 Capstone in Criminal Justice
January 16, 2018

FEMA AGENCY

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Table of Contents

FEMA Agency ................................................................................................................................ 3
Internal and External Stakeholders ................................................................................................. 5
Identification of the external and internal stakeholders .............................................................. 5
Influence of the stakeholders on the situation............................................................................. 6
Involvement of the stakeholders on the solution ........................................................................ 7
Motivating buy-in from the stakeholders .................................................................................... 7
Technology Influences .................................................................................................................... 8
Technology and its contribution to the problem ......................................................................... 9
Technology implementation into the solution ............................................................................ 9
Data Collection ............................................................................................................................. 11
Solution ......................................................................................................................................... 12
Methods of assessment ................................................................................................................. 12
References ..................................................................................................................................... 14

FEMA AGENCY

3
FEMA Agency

It is evident that when a corporation is mandated to follow its mission and goals and fails
to do so, it can be challenging to the leaders and its employees. For instance the federal
emergency management agency (FEMA) capability was put to test on whether their mission and
goals were directed towards acting as first responders in emergency situations to ensure that the
American nation works together towards building, sustaining, and improving its capabilities to
prepare for, secure against, respond to, recover from as well as mitigating all hazards (Fema,
2016). For example, on 29th August, Hurricane Katrina caused adverse destruction along the
Gulf coast that increased towards central Texas to Florida, due to the storm surge that destroyed
the levee system which indicates the magnitude of the devastation that took place (Haddow,
Bullock, & Coppola, 2007). The FEMA organizations have been slow in preventing such
disasters from taking and as results, people were left stranded for days on Texas and Florida city
buildings without the access to food and water as patients were dying due to the lack of medical
supplies.
It is evident that the FEMA organization failed in its duties and responsibilities towards
emergency situations due to poor management practices. For instance, the appointment of
Michael Brown as the administrator of FEMA agency who had no experience to work as an
emergency management expert thus not in a position to respond to a disaster based on previous
experiences was critical to the poor mitigation strategies that led to the hurricane havoc
(Haddow, Bullock, & Coppola, 2011).
Based on the history of the FEMA directors, a majority of them had qualified in
emergency management and preparedness strategies. They emphasized on the similarities
between natural hazard preparedness and civil defense measures (Fema, 2016). During this

FEMA AGENCY

4

period, there was a development of an integrated emergency management system that acted on
all hazards approach. The policy was critical as it guided in sweeping reforms that streamlined
disaster relief and recovery ways that focused on the emphasis on preparedness and mitigation as
well as competent agency employees on customer service.
After the Hurricane Katrina disaster, the U.S Senate ensures that appointment of FEMA
high ranking officials such as administrators and directors had to be experienced and competent
individuals that understand strategies to prevent and respond to all hazards that are bound to
happen (Fema, 2016). The appointment of the FEMA high ranking officials by the U.S Senate is
significant since disasters such as hurricane Katrina could have been prevented if its
administrator had previous experience on managing disasters. Incompetent leaders may give a
misguided response and recovery options that will not work in responding to all mitigation, and
the outcomes are adverse as various disasters have led to the loss of lives and destruction of
properties that lower the economy of a country.
As a result, it is evident that the hiring practices within the federal agencies department
are heavily scrutinized to ensure that senior leaders do not hire family and friends who have no
experience to handle a department that needs a lot of experience and knowledge. The employees
are always impacted internally in the organization if they get to realize that the organizational
leadership is flawed, thus lacking the trust and motivation need to work on the mission and goals
put across by the organization (Fema, 2016). The customers on the o...


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