How can we use technology to gather feedback from customers?

Marketing
Tutor: None Selected Time limit: 1 Day

How can we use technology to gather feedback from customers?

Sep 3rd, 2015

Thank you for the opportunity to help you with your question!

There are a number of ways in which technology can be used to gather feedback from customers:

Through company websites. Company websites can be modified in such a way that customers can provide feedback throuh them.

Through telephone calls. Companies can use telephones as a way of gathering feedback from customers. Customers should set up a customer care unit where customers can call to leave feedback

Use of emails. Companies can set up emails in which customers can submit feetback

Social media. Companies can use social media platforms to gather customer feedback

Please let me know if you need any clarification. I'm always happy to answer your questions.
Sep 3rd, 2015

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