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Organizational Foundations

Jessica shcmit

Each organization has a unique mission, vision, and value system; these combine to create the organization’s culture. While a mission statement summarizes the organization’s reason for existence, a vision statement describes the organization’s goals for the future (Marquis & Huston, 2017). An organization’s values, however, “set the standards of conduct that are considered important and therefore guide the behavior of individuals in the organization” (Nelson & Gardent, 2011, p. 56).

Organizational Mission, Vision, and Values

I work at the Veterans Administration Medical Center in Huntington, WV. The VA’s mission statement is “To fulfill President Lincoln’s promise ‘To care for him who shall have borne the battle, and for his widow, and his orphan’ by serving and honoring the men and women who are America’s Veterans” (United States Department of Veterans Affairs website, 2005, para. 1). The VA’s vision statement is “To be a trusted and resilient partner for Veterans, offering readily available, safe and compassionate care of exceptional quality within an integrated system” (United States Department of Veterans Affairs, n.d., para. 4).

The VA has five core values that guide employees’ behavior: Integrity, Commitment, Advocacy, Respect, and Excellence (I CARE). These values define how we care for our patients and each other. We are reminded of our mission and vision frequently by the use of signage throughout the facility, weekly emails from our Director, and on interagency correspondence. Everyone at the facility remains focused on providing our veterans with the highest quality care possible, and by showing them respect (United States Department of Veterans Affairs, n.d.).

Organizational Culture and Climate

An organization’s culture includes “the values and behaviors that contribute to the unique social and psychological environment of an organization” (BusinessDictionary.com, 2013, para. 1). At the VA, our culture is evident in the manner we treat each other. Our environment is one of patriotism, respect, and honor; these attributes are exhibited by everyone in the organization.

An organization’s climate is how the organization is perceived by the employee (Marquis & Huston, 2017). Based on the individual’s perception, they may describe the climate similar to the culture, or they may perceive the climate as entirely different from the culture. As our text states, “building a constructive culture…requires the interpersonal and communication skills of a leader” (Marquis & Huston, 2017, p. 306). The nurse leader must examine the climate as perceived by their employees to create a positive culture. The nurse leader shapes the culture by working to improve their employees’ outlook on the organization.

References

BusinessDictionary.com. (2013). Organizational culture: Definition. Retrieved from http://www.businessdictionary.com/definition/organ...

Marquis, B. L., & Huston, C. J. (2017). Leadership roles and management functions in nursing: Theory and application (9th ed.). Philadelphia, PA: Lippincott, Williams & Wilkins.

Nelson, W. A., & Gardent, P. B. (2011, Mar/Apr). Organizational values statements. Healthcare Executive, 26(2), 56-59.

United States Department of Veterans Affairs. (2005). https://www.va.gov/about_va

United States Department of Veterans Affairs. (n.d.). https://www.huntington.va.gov/about_us


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