Leadership Development Assignment

timer Asked: Mar 3rd, 2019
account_balance_wallet $9.99

Question Description

Your company has been developing nicely. The goals have been set, the employees have been hired, and now it's time to start working toward accomplishing the objectives. Anyone who has worked in a company knows that things don't always go smoothly. For this assignment, your employees are running into issues in the work environment, and it's up to you come up with solutions to their problems. There are two separate situations in the video below, and each has specific questions regarding leadership and motivation. Answer these questions using concepts from this week and previous weeks.



Remember that this is your business, so be creative and have fun with the topic.

Unformatted Attachment Preview

MUSTAFA Carpet Cleaner DESMOND FULTON RASMUSSEN COLLEGE THIS POWER POINT IS BEING SUBMITTED ON FEBRUARY 10,2019 FOR CHRISTA REYES , PRINCIPLE OF MANAGEMENT This Photo by Unknown Author is licensed under CC BY MUSTAFA Carpet Cleaner We only clean carpet, oriental, and area rugs. We clean Residence(including individuals, families, and landlords) We clean commercial Businesses(including small businesses, larger businesses, insurance companies, etc) Services Offered Odor Removal MUSTAFA Carpet Cleaner Rug Cleaning Steam Cleaning Stain Removal Water Extraction Stain Protection MUSTAFA Carpet Cleaner How we do the cleaning? Trained Technicians: Our technicians are certified in the approved methods of cleaning and revitalizing commercial flooring. 4-Step Process: our 4-step process: pre-spray, agitate, re-spray and rinse. Achieve Steam: Patentpending heat management technology - the hottest water to maximize clean. Quick Dry: The powerful extraction system allows carpet to dry within a couple of hours, not days. 24-hour Follow-up: We make contact within 24 hours after service to ensure satisfaction MUSTAFA Carpet Cleaner What differentiate us from the rest? We provide outstanding customer service by addressing customer concerns, questions or issues immediately. You pay only for the time we clean, and a percentage goes into our donation bank and is donated at the end of the year to children charities. We is committed to providing environmentally sound cleaning practices (green cleaning for health and wellness), products, and equipment. We are so confident in the services we provide, we offer a 60-day, money back, satisfaction guarantee. If you are not 100% satisfied with any aspect of the services you receive and cancel your account with us within 60 days of the agreement, we will issue a full refund. MUSTAFA Carpet Cleaner Starting out I would use two of the Functions of Management I would use planning because is the process of evaluating the goals of the company and then setting a course for success. This function evaluates the existing activities and goals. Then I can schedule activities that will lead to achieving those goals. I would use the organizing function because this brings resources together to achieve the goals I established in the planning function. Resources include materials, personnel and financial backing. Why you should invest MUSTAFA Carpet Cleaner Company Leadership: we have trusted and passionate leaders with a clear vision for the company’s future. Company give back program: give bonuses to charities, scholarships programs, trains employees to open their own businesses. Maximus investors returns Running head: Environmental Analysis and Goal Setting Environmental Analysis and Goal Setting Desmond K. Fulton Rasmussen College Author Note This paper is being submitted on February 17, 2019 for Christa Reyes, Principles of Management 1 Environmental Analysis and Goal Setting SWOT Analysis STRENGTH ➢ Location ➢ Well train professional ➢ Variety of services WEAKNESS ➢ Lack of finance ➢ New and unknown company ➢ Not enough man power OPPORTUNITEIS ➢ Expand the company ➢ Open more stores ➢ Attract more business than competitor THERAT Environmental Analysis and Goal Setting ➢ Well known competitor ➢ Down turn in the economy ➢ Changes in regulation can impact the business Strength Mustafa Carpet Cleaning Company is centrally located in one of the busiest and populated areas in Charlotte – North Carolina; our location is our major strength. We also have some of the best carpet cleaning techs that are well trained in carpet cleaning. Another strength we have is the amount of service we provide that other cleaning companies don’t, such as Commercial Carpet Cleaning, Residential Carpet Cleaning, Stain Removal services, Carpet deodorization services, Dyeing used rugs, and Rug Damage Restoration Services. Weakness Mustafa Carpet Cleaning Company is a new emerging business that is owned by an individual family and do n’t have the financial backing to get the kind of publicity we want for our business as well as the manpower to handle multiple jobs. OPPORTUNITEIS We are centrally located in one of the busiest areas of Charlotte and we are open to all the available opportunities that Charlotte has to offer. We don’t want to only do carpet cleaning we want to expand and do titles, VCT, upholstery, and any other floor cleaning. We want to open more stores around Environmental Analysis and Goal Setting Charlotte as well in South Carolina. With us expanding our services we want to attract more businesses that need this type of work done. THERAT Some of the threats that are going to Mustafa confront Carpet Cleaning Company is, a wellknown competitor such as Stanly steamer and Cintas they been around for a while and customer recognize them. A downturn in the economy which is likely going to affect consumers spending. changes in DOT rules and regulation can have a big impact on our company if we are not in compliance with them we can be fined, and we can lose our vehicle and can cost us our business. Smart Goal 1 Our smart goal is to be the number one chosen carpet cleaning company in North Carolina and South Carolina, providing quality service, trained professional, hard work, reliably, and excellent customer service. Smart Goal 2 Our next smart goal is to have over 200 employees, with multiple stores set up around North Carolina and South Carolina. We want to be a company that masters floor cleaning. We want to provide over 20 different services. Environmental Analysis and Goal Setting References https://www.bplans.com/carpet_and_upholstery_cleaning_services/strategy_and_implementation_summa ry_fc.php https://www.mplans.com/cleaning_service_marketing_plan/situation_analysis_fc.php Running head: HIRING AND ORGANIZING Hiring and Organizing Desmond K. Fulton Rasmussen College Author Note This paper is being submitted on February 24, 2019 for Christa Reyes, Principles of Management 1 HIRING AND ORGANIZING 2 Hiring and Organizing Different organizational structures can be used by companies depending on the nature of their operations. Mustafa Carpet Cleaning Company is a unique organization that offers cleaning services within North and South Carolina. A divisional organizational structure is appropriate for this company because of the nature of its operations and the overall organizational goals (Aldrich, 2014) The company seeks to open up new stores in different locations to establish their brand as well as expand the market. A divisional organizational structure ensures that each store is managed independently without the need to consult the head office regularly. The top management under this structure ensures that operations are uninterrupted by providing the necessary help to the stores. The structure is suited for the company since cleaning services can be conducted in different stores without the need to centrally manage the employees. As such, the structure will ease the management of employees at the same time ensuring that decision making is decentralized (Allen, 2014). The structure further allows each division to adopt a functional structure which will ensure that experts conduct specialized services. The carpet cleaning business does not require expertise but the skills on how to effectively clean various materials. It is for this reason that geographical, organizational structure is suited for this company. The management of this company requires managers with the right skills to be able to get the best out of employees. Tyler Simons and Emilia Rivera are two managers that are suited for this new company. Tyler Simmons is an associate graduate with ten years’ experience in an unrelated field. The main strength of Tyler is on empowering employees and communicating effectively. Considering the nature of this business, employees need to be empowered to work with motivation and achieve organizational goals. HIRING AND ORGANIZING 3 Tyler has excellent interpersonal skills based on his abilities and can get along with any employee. The ability to establish good relationships with employees ensures that the manager can identify the strengths of employees and work towards getting the best. Emilia Rivera is a fresh graduate with no experience but has the desire to learn, has the energy and she is creative. Rivera is a person who avoids confrontation but prefers alternative ways of addressing issues when they arise in the organization. Rivera believes in efficiency and will work to improve productivity in the organization. The opportunity will provide the right experience as well as give her the chance to experiment on a new management style. The divisional organizational structure suits the two managers based on their strengths. Tyler is an excellent communicator and values empowering employee. The structure will allow him to trust employees in various divisions to work without being supervised (Allen 2015). Tyler can further establish a good communication system that eases the flow of information between employees. By leveraging on communication. It will be easier for Tyler to manage employees in different divisions. Besides, Tyler can easily decentralize decision making based on his beliefs and desire to empower the staff regularly. For the case of Rivera, the structure will maximize her strength of creativity. Rivera is full of energy and managing in an organization that is divided into divisions will give her the opportunity to learn, interact with employees and come up with new ideas that can improve productivity in the organization. Rivera can get to learn because of the diversity that exists in this organization. HIRING AND ORGANIZING 4 References Aldrich, H. E., & Yang, T. (2014). How do entrepreneurs know what to do? Learning and organizing in new ventures. Journal of Evolutionary Economics, 24(1), 59-82. Allen, K. R. (2015). Launching new ventures: An entrepreneurial approach. Nelson Education. ...
Purchase answer to see full attachment

Tutor Answer

School: New York University

Find attached work, thank y...

flag Report DMCA

Goes above and beyond expectations !

Brown University

1271 Tutors

California Institute of Technology

2131 Tutors

Carnegie Mellon University

982 Tutors

Columbia University

1256 Tutors

Dartmouth University

2113 Tutors

Emory University

2279 Tutors

Harvard University

599 Tutors

Massachusetts Institute of Technology

2319 Tutors

New York University

1645 Tutors

Notre Dam University

1911 Tutors

Oklahoma University

2122 Tutors

Pennsylvania State University

932 Tutors

Princeton University

1211 Tutors

Stanford University

983 Tutors

University of California

1282 Tutors

Oxford University

123 Tutors

Yale University

2325 Tutors