​Many product and service reviews are available online.

timer Asked: Mar 7th, 2019
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Question Description

Many product and service reviews are available online. Some are positive, and some are negative. Do you think they accurately represent the actual product quality? Do the reviews affect your purchase decisions? Why do you think consumers take the time to write them? Do you post online reviews?

Tutor Answer

School: Cornell University

Here is the discussion.

Running head: ONLINE REVIEWS


Online Reviews
Student’s Name
University Affiliation



Online reviews mean online comments from customers with a certain familiarity with a
particular good or service. In this discussion, we are going to look at whether surveys pose the
real product quality, the impact of studies on purchase decision and the reasons as to why
customers take their time to write reviews.
Do online reviews accurately represent the actual product quality?
Online reviews in many cases can never be trusted or relied on at some points. How
credible the reviews are is ever questioned about (Park, & Nicolau, 2015). The question of
whether online reviews present actual product quality is widely discussed, and scholars got a
minimal relati...

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