Quality Management in the Manufacturing and Service Industry

timer Asked: Mar 9th, 2019
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Question Description

Write a short paper to describe the following:

The importance of quality assurance in either of these sectors. 

How quality management is used as a continual improvement tool. 

The role an operations manager plays relative to quality management.

Guidelines for Submission: The short paper should follow these formatting guidelines: 1–2 pages double spacing, 12-point Times New Roman font, one-inch margins, and at least three citations in APA format.

Tutor Answer

School: Rice University




Quality Management

Student’s Name

Institutional Affiliation




Importance of quality assurance in manufacturing Industry
Customers are more likely to offer repeat purchases and business when they feel that they
can get consistent quality products from an enterprise. As such, quality assurance is an essential
component of a business because it provides many benefits; both short term and long-term.
Quality assurance needs attention to details and monitoring processes and systems which ensures
that a product meets the set organizational and industry standards (Watson, 2016). For
manufacturers, quality assurance ensures that they reduce the cost of manufacturing while
attaining quality standards. Secondly, quality assurance is critical in helping a firm to meet
consumer needs and expectations. For instance, customers can build trust with manufacturers and
in turn, make them attain a competitive advantage in the market and product distribution
(Thompson, 2018). Quality assurance helps firms to set requisite standards in their production
activities and provides confidence for managers in the manufacturing process.
Quality assurance or contro...

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awesome work thanks

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