Running head: QUALITY MANAGEMENT
Importance of quality assurance in manufacturing Industry
Customers are more likely to offer repeat purchases and business when they feel that they
can get consistent quality products from an enterprise. As such, quality assurance is an essential
component of a business because it provides many benefits; both short term and long-term.
Quality assurance needs attention to details and monitoring processes and systems which ensures
that a product meets the set organizational and industry standards (Watson, 2016). For
manufacturers, quality assurance ensures that they reduce the cost of manufacturing while
attaining quality standards. Secondly, quality assurance is critical in helping a firm to meet
consumer needs and expectations. For instance, customers can build trust with manufacturers and
in turn, make them attain a competitive advantage in the market and product distribution
(Thompson, 2018). Quality assurance helps firms to set requisite standards in their production
activities and provides confidence for managers in the manufacturing process.
Quality assurance or contro...