Running head: DEVELOPMENT METHODS
Development Methods & Glass Ceiling
i) An employee recently promoted to the job of plant supervisor is having difficulty
motivating employees to meet quality standards.
The best way to go about such a scenario is through reminding the promoted employee of
his/her roles and their effect on the output of the firm and also giving such an employee an
opportunity to interact and benchmark what other plant supervisors do to motivate employees
effectively. Being in a new environment, the promoted employee may not be familiar with the
requirements of his/her position or ways through which the employee may impose the rules to
ensure that other employees are motivated. To ensure that such an individual puts his focus on
motivating other employees to meet quality standards, there should be a senior manager to keep
reminding him of what to do and correct him when things go wrong before he gets used to the
position. Meeting other supervisors internally or externally also allows the borrowing of various
techniques that may be effective if applied. This method is cheap and also enables the acquisition
of first-hand information from experienced people.
ii) A sales manager annoys salespeople by dictating every detail of their work.
A sales manager has three significant roles which include motivating and advising
representatives, hiring new sales representatives, and enabling a company to meet its revenue
target. The tree roles mainly involve interaction with representatives or potential sales personnel.
During their interaction, the sales manager should maintain a code of ethics and excellent
communication skills rather than being bossy. However, in occurrences of bossiness, the
manager should be called upon by other senior managers and be reminded of the importance of
maintaining a good working environment. He/she should be educated on the importance of the
independence of salespeople and how to handle disputed realized in the field. This method would
neither offend the sales manager nor the salespeople.
iii) An employee has excellent leadership skills but lacks knowledge of the financial side of
The skill related to finance is mainly taught in institutions as it involves calculating
various books of accounts, understanding sales, and profits, and using the books of accounts to
make crucial decisions. The employee should, therefore, be granted free lessons on finance. This
would enable him to acquire knowledge while still working in the firm.
iv) An organization is planning to organize its production workers into teams for the first
Creating teams should take the following crucial steps. The power of the team should
first be recognized; hence each group should be organized in such a way that there would be no
biases. After choosing people, the delegation of duties should be done by setting guidelines
important for teams to work on. What should follow the set of instructions is the monitoring of
progress to ensure that everything is going as planned.
Glass ceiling refers to a drawback whereby advancement in profession is left
unappreciated especially in women and other people in the minority groups. Employees faced by