Project 2 -Cyber Software,
Cyber Software, Inc. is a medium size manufacturer of cyber protection
software products. The company
has gross sales of 20 million dollars. Expenses are approximately 8 million
dollars leaving an after tax profit of 10 million dollars per annum. Some
of their major clients include local retail businesses as well as state and
municipal governments.One medium
sized client is the Baltimore City Government. Yesterday,the city found that their website was
hacked and credit card information provided to pay water, sewer, real estate
tax, and parking tickets was accessed. It
was suspected thatthe hackingwas part of the recent attacks byRussian cyber thieves.
Joseph Jackson is the CEO and ownerof
the corporation. Fortunatelyfor
Jackson the company was able to respond quickly and only 275 people were
affectedby the hacking.
However, this was a wakeup call forJackson. He knew that if he was to continue
growing the business he would have to develop better software as well as faster
clean up procedures for the victims. Jackson
felt it was imperative that the company always remain on the cutting edge of
the industry so that his customers felt safe and trusted the company’s
work. He takes pride in the fact that the company has been capable of
keeping his client’sinformation
safe. In reaction to the break in at the City, and wanting to keep their
business moving forward,
Jackson realizes that several changes need to take place. First,
the vision and mission statements in place need revision.
The existing vision statement of Cyber Software, Inc. is:
The top software security company that
strives to provide the best protection to our customers.
The existing mission statement of Cyber Software, Inc. is:
Help customers secure information through
Second, Jackson decided that he would set up a separate division to work on
new program development and a third division to focus on victim clean up and
damage control. He thought the third division would provide a good
selling point to potential new clients as none of his competitors offeredthis service. The new
development division required the hiring of four new program developers with
extensive cyber security background. They all had good skills and some
had actual experience inhelping
to uncover a fewcyber thieves in
the Targetincident. They were creative and motivated to
help protect people from having their property stolen. Knowing the nature of
programmers Jackson did not structure the new development division. Their
progress or program approach was left to the programmers. In fact, Jackson,in general,tried to keep the company as a whole
free from a bureaucratic or structured environment. A year into the project the
four programmers began to diverge so much in their programming approach that it
became extremely expensive and in some ways they were wasting resources by
covering similar ground. Nobodycould
agree as to which course of action was most effective.
In the current client/customer service division two programmers were hiredas well as two experienced credit
specialists,and two paralegals.
Further, the division’s lack of structure has allowed a few strong
personalities to emerge and heindividuals
cannotseem to get along.
Like the new development division,customer
service seems to be spinning their wheels in developing standard procedures and
credit protection help for victims.
Also, both divisions were pulling people from their existing clients to help
work on the project. Jackson
knew that interfacing with ongoing work would help but it was ad hoc and
disturbing existing work. Jackson
could see that he would have to rethink his position on structure and “free”
work environment if the company was to continue to grow.
It’s time for an organizational structure and plan. A review of the
budget revealed that the company could afford to allocate $1,500,000 to the
operation of the two divisions before they would have a sellable product.
Existing salaries and expenses are $750,000.
This means that they have one year to get all viable projects on the
Project 2: Mini Management
Plan (Week 5)
A management plan is a model that
demonstrates how an organization operates on a day-to-day basis as well as over
the long run. A management plan is a report that includes numerous
sections that cover various aspects of the business.
In this assignment students will
take the role of the Vice President of Operation creating a mini-management
plan that focuses on those aspects of the business related to planning and
organizing. As Vice President of Operations, Joseph Jackson, the leader
of Cyber Software, Inc., has asked you to help him solve his organizational
problems. This mini-management plan is a professionally written document
that will be given to Joseph Jackson. In writing the plan, you must use
the terminology learned in the course. Since Joe Jackson is quite
knowledgeable, you are not defining terms using a dictionary but you will
explain and describe concepts and ideas so Joseph Jackson understands what you
mean, why the ideas are important to the business and how to implement the
proposed plan. The plan is not one in which the Vice President of
Operations tells Joseph Jackson that he should do this or do that or he
needs to or will do this or do that but one that is presented in an
action-oriented manner. Students are expected to make connections
between the facts of the case study and concepts, theories, and ideas presented
in the course readings.
The mini-management plan will
structure the entire company and will cover Joseph Jackson’s organization’s
mission, vision, structure and culture.
Students will read the case study
provided and respond to the following requirements.
Resources that will help you develop
the mini-management plan:
How to Make a Management Plan
Management Plan Example
Required Elements to Include in the
- Provide a brief management history of Cyber Software,
- Help Joe Jackson by proposing a new mission statement
and vision statement that align with what Joseph Jackson now envisions for
- Explain why the new mission statement and vision
statement are appropriate for Cyber Software, Inc.;
- Discuss other aspects of the planning phase that
impacts Cyber Software, Inc.;
- Create an organizational structure that aligns with the
vision of Joseph Jackson
- Structure the entire company;
- Explain why the structure is the most
appropriate structure for Cyber Software, Inc.;
- Discuss why other structures are not appropriate;
- Illustrate the new structure with an organizational
chart with names, job titles, and direct reports. Be creative but
make sure the jobs fit into the allotted budget;
- Create an organizational culture that aligns with the
vision of Joseph Jackson and his new organization structure;
- Explain how the new organizational structure and
culture affect the planning and organizing facet of Joe’s business and
prevent future mishaps;
- Use at least four references from the course material
and at least three outside resources.
Required Formatting of the
- This mini-management plan should be presented in a
professional manner using single space, double-spaced between paragraphs.
- 5-7 pages in length excluding the title page, diagrams,
and reference page.
- Title page with your name, the course name, the date,
and the instructor’s name.
- Use headings;
- Use APA formatting for in-text citations and reference
page. You are expected to paraphrase and not use quotes other than
in identifying the mission statement and vision statement.
- In citing sources, the page number/paragraph of the
cited source must be provided;
- Write in the third person;
- Submit paper in the Assignment Folder.